Server Maintenance [Updated 3/9/07]

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[Patch Notes (http://boards.lineage2.com/showflat.php?Cat=&Number=346362)]

Current Status:

All servers will be unavailable for maintenance at 10:00 AM CST today, March 9, for approximately 30 minutes. We apologize for any inconvenience this may cause.

Regular Maintenance:

<ul type="square"> Every Tuesday between 10:00 AM and 12:00 PM CST (5:00 PM GMT+1 to 7:00 PM GMT+1), all game servers are brought down for periodic maintenance.

Previous Maintenances:

February 6, 2007
The Teon server will be reset at 5:00 PM CST today, February 6, to address an issue with the Fishing Championship Tournament. The approximate downtime is 15 minutes.

December 20, 2006
All servers will be down for a brief maintenance at 11:30 AM CST (6:30 PM GMT+1) today, December 20, to correct an issue with the Coliseum. The expected downtime is approximately 30 minutes.

December 4, 2006
All servers will be down for a brief maintenance at 12:00 PM CST (7:00 PM GMT+1) to correct an issue with the Fall Harvest event.

October 27, 2006
The Community Server is currently unavailable on all servers.

September 26, 2006
All servers will be brought down for a brief maintenance at 4:30 PM CDT today, September 26. The expected downtime is approximately 30 minutes.

September 5, 2006
The weekly maintenance scheduled for today has been postponed. The maintenance will occur during tomorrow's downtime for the Chronicle 5: Oath of Blood update.

August 29, 2006
The weekly server maintenance scheduled for Tuesday, August 29, has been extended to approximately four hours, from 10:30 AM CDT to 2:30 PM CDT. Hardware maintenance will be performed during this downtime.

Additionally, the Teon server will be physically located in Europe after the completion of the downtime.

We appreciate your patience during this extended downtime.

August 24, 2006
The Sieghardt and Erica servers will be down for a brief maintenance at 3:15 PM CDT. The expected downtime is approximately 20 minutes.

August 24, 2006
The Sieghardt and Erica servers will be down for hardware maintenance at 11:15 AM CDT. The expected downtime is approximately 45 minutes. We apologize for the short notice and we appreciate your understanding.

August 22, 2006
Today's weekly server maintenance has been extended to three hours, from 10:30 AM CDT to 1:30 PM CDT. Hardware maintenance is being performed during this downtime.

August 18, 2006
All servers will be down for maintenance at 4:15 PM CDT Friday, August 18. The expected downtime is approximately one hour.

June 21, 2006
All servers will be down for maintenance Wednesday, June 21, at 4:00 PM CDT. The maintenance will last for approximately thirty minutes.

May 30, 2006
All servers will be down for weekly maintenance Tuesday, May 30, at 4:00 PM CDT. The maintenance will last for approximately two hours.

April 20, 2006
All servers will be down for maintenance Thursday, April 20, at 2:00 PM CST for approximately two hours.

April 10, 2006
Players will be unable to log into the game at 2:00 PM CDT on Monday, April 10, for approximately 10 minutes.

Once the maintenance is complete, the Event server for the Battle Tournament will be visible in the server list. Players cannot create characters or play on this server.

April 5, 2006
All servers will be down for a brief maintenance at 4:00 PM CDT on Wednesday, April 5, for approximately 30 minutes. The community server will be online once the servers are available.

March 30, 2006
All servers will be down for maintenance Thursday, March 30, at 3:00 PM CST for approximately 90 minutes.

March 28, 2006
The Support section of the Lineage II website and Help section of the PlayNC web site will be undergoing an upgrade and maintenance on Tuesday, March 28 between 6:00 AM and 8:30 AM CST.

Customers may not be able to access the Knowledge Base, “Ask a Question” and “My Stuff” sections of the Support/Help web site for the duration of the upgrade and maintenance window. For all Support inquiries during this time frame, please send e-mail directly to [email protected] - these inquiries will be queued for review once the upgrade and maintenance period has been completed.

March 23, 2006
All servers will be down for a brief maintenance at 10:45 AM CST on Thursday, March 23, for approximately 30 minutes. The Event Managers will appear at the correct time of 5:00 AM GMT+1 on the Teon server following this maintenance.

March 17,2006
All servers will be down for a brief maintenance at 4:00 PM CST on Friday, March 17, for approximately one hour.

March 8,2006
Due to outside network maintenance on Wednesday, March 8 at 6:00 PM CST, players may experience disconnections or lag when accessing game servers for approximately thirty minutes. Playing at this time should be considered "At Risk" play.

March 7, 2006
All servers will be down for a brief maintenance at 4:45 PM CST on March 7 until approximately 6:00 PM CST.

February 23, 2006
The servers will be down on Thursday, February 23, between 10:30 AM CST and 11:30 AM CST for a brief maintenance.

February 11, 2006
All servers will be down for maintenance at 3:30 AM PST on Saturday, February 11, for approximately 30 minutes.

February 9, 2006
The Gustin, Devianne, Hindemith, and Teon servers will be down for maintenance at 12:00 PM PST on Friday, February 10, for approximately one hour.

February 7, 2006
The servers will be down for Chronicle 4: Scions of Destiny at 5:30 AM PST on Wednesday, February 8, for approximately six and a half hours. The Public Test Server will be available during this maintenance period.

February 2, 2006
The Bartz, Sieghardt, Kain, Lionna, and Erica servers will be unavailable from approximately 10:00 AM PST to 12:00 PM PST.

February 1, 2006
The Sieghardt and Erica servers will be unavailable from approximately 9:00 AM PST to 1:00 PM PST.

January 31, 2006
The Bartz, Kain, and Lionna servers will be unavailable from approximately 8:00 AM PST to 12:00 PM PST.

January 25, 2006
Certain special event items will be removed from the game with the launch of Chronicle 4: Scions of Destiny. Please be aware that Pumpkin Seeds, Large Pumpkin Seeds, Christmas Trees, and Special Christmas Trees will be removed from player inventories on all servers at that time.

The Chrono Darbuka, a commemorative item, will be placed in player warehouses.

More news and information about Chronicle 4: Scions of Destiny is coming soon!

January 20, 2006
The Devianne, Hindemith, and Teon servers are currently experiencing connectivity issues. These issues will be resolved as soon as possible. Playing at this time should be considered "At Risk" play. We apologize for the inconvenience and appreciate your understanding.

January 18, 2006
The Gustin, Devianne, Hindemith, and Teon servers will be unavailable beginning at 8:00 AM PST on Thursday, January 19, to perform server maintenance and hardware upgrades. The servers will be unavailable for approximately two hours.

December 5, 2005
The Support section of the Lineage II website and Help section of the PlayNC website will be undergoing an upgrade and maintenance on Monday, December 5th between 8:00 PM and 8:00 AM PST on Tuesday, December 6th.

Customers may not be able to access the Knowledge Base, "Ask a Question" and "My Stuff" sections of the Support/Help Tool for the duration of the upgrade and maintenance window. For all Support inquiries during this time frame, please send e-mail directly to [email protected]; these inquiries will be queued for review once the upgrade and maintenance period has been completed.

December 2, 2005
The Account section of the PlayNC website will be undergoing maintenance on Friday, December 2nd, between 7:30 AM and 9:30 AM PST. Account creation and management will be unavailable for approximately 90 minutes.

November 30, 2005
The Account section of the PlayNC website will be undergoing maintenance on Wednesday, November 30th between 7:30 AM and 9:30 AM PST. Account creation and management will be unavailable for approximately one hour.

November 21, 2005
The Lineage II Support Tool will be migrated into the PlayNC interface over the next few days; customer functionality will be unaffected.

October 27, 2005
The Account section of the PlayNC website will be undergoing maintenance on Friday, October 28 between 7:30 AM and 9:00 AM PDT. Account creation and management will be unavailable for the duration of the maintenance window.

September 21, 2005
Due to outside network maintenance on Wednesday, September 21 from 2:45 AM PDT to 3:15 AM PDT and on Thursday, September 22 from 2:45 AM PDT to 3:15 AM PDT, players may experience disconnections or lag when accessing game servers. Please reconnect after this brief maintenance period has ended. Playing at this time should be considered "At Risk" play.

September 19, 2005
The Support section of the Lineage II web site will be undergoing an upgrade and maintenance on Tuesday, September 20 between 3:30 AM and 6:00 AM PDT.

Customers may not be able to access the Knowledge Base, “Ask a Question” and “My Stuff” sections of the Support Tool for the duration of the upgrade and maintenance window. For all Support inquiries during this time frame, please send e-mail directly to [email protected] ; these inquiries will be queued for review once the upgrade and maintenance period has been completed.

September 14, 2005
All game servers will be brought down for a brief maintenance on Thursday, September 15, at 8:00 AM PDT. All servers will be unavailable for approximately thirty minutes.

September 6, 2005
This week's server maintenance will be Wednesday, September 7, between 8:00 AM and 10:00 AM PDT, instead of the regular Tuesday maintenance period. All game servers are brought down during this time.

August 31, 2005
The Public Test Server will be temporarily unavailable beginning today, August 31st, at 11:00 AM PDT. The server is tentatively scheduled to return to service on Tuesday, September 6th.

August 15, 2005
Due to outside network maintenance Monday, August 15th from 11:45 PM PDT to 12:00 AM PDT, customers may experience disconnections or lag when accessing game servers. Please reconnect after this brief maintenance period has ended. Playing at this time should be considered "At Risk" play.

Tuesday, August 2nd
Beginning this week, the regular server maintenance will now occur every Tuesday between 8:00 a.m. and 10:00 a.m. PST. All game servers are brought down for periodic maintenance at that time.

Monday, July 25
Please note: This week's maintenance will be on Thursday, 7/28 between 10:00 a.m. and 12:00 (noon) p.m. PST, instead of the normal Tuesday maintenance period. All game servers are brought down during this time.

Monday, July 18
Please note: This week's maintenance will be today (Mon., 7/18) at 1:00 p.m. PST, instead of the normal Tuesday maintenance. All game servers are brought down during this time.

Wednesday, July 13
From Sat., July 16 to Sun., July 31, the response time of our in-game customer service may be delayed. This is due to the pending relocation of our service staff.

Throughout this time, reimbursement issues, quest issues, and reports of EULA offenders will still be handled through the in-game petition system, /gm command.

If you have any legitimate concerns regarding our game service, please direct them to our support site at support.lineage2.com (http://support.lineage2.com/).

Tuesday, July 5
This week's periodic maintenance is *Wednesday* (*NOT* our usual Tuesday) between 10:00 a.m. and 12:00 (noon) p.m. PST. All game servers are brought down for periodic maintenance at that time.

Friday, June 24:
The Support section of the Lineage II website will be undergoing an upgrade and maintenance on Monday, June 27th between 12:00 a.m. (midnight) and 2:00 a.m. PDT.

Customers may not be able to access the Knowledge Base, "Ask a Question" or "My Stuff" sections of the Support Tool for the duration of the upgrade and maintenance window. For all Support inquiries during this time, please send e-mail directly to [email protected]; these inquiries will be queued for review once the upgrade and maintenance period has been completed.

Tuesday, May 17:
Tomorrow (Wednesday, 5/18/05) at 8:00 a.m. PDT, all game servers will be brought down for approximately 45 minutes, so that the Chrono Campana can be added to the highest level character's warehouse on each account.

Monday, May 9:
In preparation for the Chronicle 3 update, all Lineage II game servers will go down at 10 a.m. PDT tomorrow (5/10/05). The servers may be down FOR UP TO 24 hours. Approximately 1-2 hours after the servers go down, players should be able to connect to the patch server to begin updating their Lineage II game.

Monday, May 2:
Due to outside network issues this morning (Monday, 5/2/05), from 9:00 a.m. to 9:30 a.m. PST, customers may experience disconnects or lag when accessing game servers. Please reconnect after this brief maintenance period has ended. Playing at this time should be considered "At Risk" play.

Thursday, April 21:
Due to outside network issues tomorrow (Friday, 4/22/05), from 2:45 a.m. to 2:50 a.m. PST, customers may experience disconnects or lag when accessing game servers. Please reconnect after this brief maintenance period has ended. Playing at this time should be considered "At Risk" play.

Sunday, April 10:
We have received several reports regarding lag and disconnects across multiple servers. However, at this time (Sunday, April 10 at 10:00 p.m. PDT) there are no known server-side issues. We appreciate your patience while we continue to investigate any possible problems.

Tuesday, April 5:
Please note: This week, our scheduled maintenance will be performed on Wednesday (not Tuesday), 4/6/05 between 4:00 p.m. and 6:00 p.m. PST. All game servers will be brought down for maintenance during this period.

Also, please note: Due to outside network issues tomorrow (Wednesday, 4/6/05), from 5:00 a.m. to 7:00 a.m. PST, customers may experience disconnects or lag when accessing game servers. Please reconnect after the maintenance periods have ended. Playing at this time should be considered "At Risk" play.

Monday, April 4:
Network maintenance will be performed on Tuesday, 4/05/2005 from 5:00 a.m. to 7:00 a.m. PDT. Players will not be kicked from the game, but they may be unable to connect to the Lineage II servers until this maintenance has ended. Thank you for your understanding.

Thursday, March 31:
Due to external network problems with an east coast ISP, some players may experience connectivity issues on Servers 6-9 today (Thursday, 3/31/05). We have received word that this will be repaired by 8:00 p.m. PST. Thank you for your understanding.

Wednesday, February 23:
Network maintenance will be performed on all Lineage II servers on Thursday, Feb. 24 between 5:45 a.m. and 6:45 a.m. PST. The servers will not be down, but customers may experience lag and disconnects during this time.

Wednesday, February 16:
Maintenance will be performed on the PlayNC site tomorrow (Thursday, February 17) from 7:30 a.m. to 9:30 a.m. PST. Customers will not be able to access their accounts during this time. We apologize for any inconvenience this may cause.

Wednesday, February 9:
Server Maintenance will be performed tomorrow (Thursday, February 10), on all servers, starting at 10:00 a.m. PST, scheduled to last 1 hour.

Sunday, February 6:
Network maintenance will be performed on Servers 1-5 late tonight (Sunday, Feb. 6) at 11:00 p.m. until early tomorrow morning (Monday, February 7) at 2:00 a.m. PST. The servers will not be down, but customers may experience lag and disconnects during this time.

Friday, February 4:
Today (Friday, 2/4), all servers are going down for 10 minutes for unscheduled network maintenance, beginning at 11:50 a.m. PST. We apologize for any inconvenience and appreciate your understanding!

Thursday, February 3:
Network maintenance will be performed tonight (Thursday, Feb. 3) at 11:30 p.m. and tomorrow (Friday, February 4) at 8:45 a.m. PST. The servers will not be down during these times, but customers may experience lag and disconnects for approximately an hour each period.

Wednesday, February 2:
Network maintenance will be performed tomorrow (Thursday, Feb. 3) from 11:45 p.m. to 12:00 a.m. PST (midnight; technically Friday). During this 15 minute interval, customers may experience disconnects or lag when accessing game servers. Please reconnect after the maintenance period has ended.

Wednesday, January 26:
Network maintenance will be performed tonight (Wednesday, Jan. 26) from 8:45 p.m. to 9:00 p.m. PST, and from 10:45 p.m. to 11:00 p.m. PST. During these times, customers may experience disconnects or lag when accessing game servers. Please reconnect after the maintenance periods have ended.

Friday, January 21:
Network maintenance will be performed on Monday, January 24, from 9:00 a.m. to 9:30 a.m. PST. Customers will be unable to access game servers or website and will need to reconnect after this maintenance period has ended.

Monday, January 17:
Maintenance is scheduled for servers 6 thru 9 (Gustin, Devianne, Hindemith and Teon) on Tuesday, Jan. 18, from 1:00 a.m. to 5:00 a.m. PST. These servers will not be down, but players may potentially disconnect for 15 minutes at both the beginning and end of the maintenance window.

Wednesday, January 12:
Maintenance will be performed on the PlayNC servers tomorrow (Thursday, 1/13) for one hour, from 7:30 a.m. to 8:30 a.m. PST. This will only affect customers' ability to create accounts and will not impact game service.

Wednesday, January 12:
We are currently experiencing unscheduled downtime for Server 5 (Erica), as of 2:10 p.m. PST today (1/12). It is expected to be down for approximately twenty minutes.

Monday, January 10:
Network maintenance is scheduled for one hour on Tuesday, Jan. 11, between 9:30 a.m. and 11:00 a.m. PST. In addition, tonight (Monday, Jan 10), possible latency/disconnects will occur for 15 minutes, from 11:45 p.m. to 12:00 midnight PST.

Wednesday, December 15:
Due to network maintenance, players may experience a fifteen minute period of delay, lag or disconnects from 11:45 p.m. Wedenesday, December 15 until 12:00 a.m. Thursday, December 16 (PST).

Monday, December 13:
Network maintenance is scheduled for Tuesday, Dec. 14 between 9:00 a.m. and 9:30 a.m. PST. Any users who experience disconnects during this time should reconnect at the end of the maintenance window to continue game play.

Wednesday, December 8:
Due to network maintenance on Thursday, Dec 9th, 2004 from 4:00 a.m. to 5:00 a.m. PST, some users on Servers 6-9 may be unable to log-in to the game during this one-hour period.

Monday, December 6:
All servers will be brought down at 12:01 a.m. PST on Tuesday, 12/07/04 to begin our update to Chronicle 2. The servers will remain unavailable for 24 hours. Once the service has been brought down, players can begin patching their client to Chronicle 2 in preparation for launch at 12:01 a.m. PST on Wednesday, 12/08/04.

Wednesday, November 3:
Network maintenance is scheduled for Thursday, Nov. 4 between 5 a.m. and 6 a.m. PST. Any users who may experience brief disconnects or lag should reconnect to continue game play.

Wednesday, October 6:
Tomorrow (Thursday, October 7 at 9:00 a.m. PDT), Server 5 (Erica) and the Public Test Server will be brought down for a two-hour and forty-five minute maintenance period.

Thursday, September 30:
Today (Thursday, September 30 at 2:00 p.m. PDT), all game servers will be brought down for maintenance until 7:00 p.m. PDT.

Wednesday, September 22:
All servers will be brought down for maintenance on Friday, September 24, from 4:00 a.m. until 6:00 a.m. PDT. The regularly scheduled morning maintenance on Friday will be replaced by this maintenance period for this day only.

Wednesday, September 15:
Customers may experience latency and/or disconnects when accessing the Lineage II game and website during network maintenance on Tuesday, September 21 between 12:00 midnight and 3:00 a.m. PDT.

Wednesday, September 8:
Customers may experience latency and/or disconnects when accessing the Lineage II game and website during network maintenance on Wednesday, September 8 between 9:00 p.m. and 3:00 a.m. PDT on Thursday, September 9.

Thursday, September 2:
Tomorrow (Friday, 9/3/04), game servers 1-6 and sever 8 will be brought down for maintenance, starting at 10 a.m. PDT, for approximately fifteen minutes.

Tuesday, August 31:
Tomorrow (Wednesday, 9/1/04), the game servers will be brought down for approximately one hour (between 10:00 a.m. and 11 a.m. PDT), rather than the regularly scheduled maintenance from 10 'til noon on Wednesdays.

Friday, August 27:
All US Lineage II servers will be brought down for a brief maintenance period at 2:00 AM PDT. The servers are expected to remain unavailable for approximately fifteen minutes.

Monday, August 23-24:
Server 2 (Sieghardt) will be brought down for hardware maintenance at 12:00 a.m. PDT (which is midnight) for approximately 2 hours.