Did you open a support ticket yet? If not i'd suggest it.
Can you tell me where i can open it or where i can find it ?
Edit*
Its very annoying always when i try enter the game i getting crash with this :
OS: Windows XP 5.1 (Build: 2600)
CPU: AuthenticAMD PentiumPro-class processor @ 2107 MHz with 1023MB RAM
Video: RADEON X800 PRO (6599)
You see that support link at the left? Use it to fill out a support ticket.... They will require you to preform a direct X test and send them the results.
Open your Run window... and type in dxdiag and click OK
Then preform all the tests and save the test as a file on your desktop. Then when you make out a support ticket post a copy of the error message you get and be as detailed as you can about your issue and what you have done so far...
Ok i done Directx test and its looks like i dont have any problem with it :/:
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DxDiag Notes
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DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful.
Sound Tab 1: The file cmuda.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.