I am on my work computer and PlayNC just sent me an email saying there is no account associated with this email address and will not address a problem or concern sent in by an email not having an account.
Problem here is, I didn't send anything to support from my work email. I had this site up in the background when I got the email.
I just want to make sure that the site security mechanisms are intact. If the site doesn't have my work email address, how are they sending me stuff like that?
I am on my work computer and PlayNC just sent me an email saying there is no account associated with this email address and will not address a problem or concern sent in by an email not having an account.
This is certainly NOT normal. PlayNC doesn'T send you send you e-mails for nothing (except for the newsletter). It's always associated to something you sent to them.
Unless you get banned for some reason. Anyways, the official boards is hardly a place to discuss this, but I will give you these tips as a security expert :
Insert the complete text of the e-mail you got to your petition. Give as much details as possible. Details make the difference in security related issues.
I am on my work computer and PlayNC just sent me an email saying there is no account associated with this email address and will not address a problem or concern sent in by an email not having an account.
Problem here is, I didn't send anything to support from my work email. I had this site up in the background when I got the email.
Mods... please look into this.
Did you initially register with that email address? If memory serves, you can enter two different email addresses in your profile. One that is private and one that may be public.
Edit: There is a 3rd place to enter an email address and that is when you view "My Account". That one is the one it says it uses for newsletters.