Recently I noticed there has been a ridiculous limit on users to download the game. I spam the link for hours and have not been able to get through.
I think this has to do with the addition of getting the download at File Planet which you have to pay a monthly subscription for. If it's true, that is a pathetic ploy to get money from advertising using NCs customers like that. I'm not going to pay to download the game everytime I have to reformat my computer, so I can't play anymore.
I have always been dissapointed with NCs customer service in general. With GMs never doing their job giving generic responces that sometimes have nothing to do with the question/problem, and seeing certain threads on the forums getting deleted that do not break any forum rules, that just threaten the reputation of NC (for example the Farmer thread a few months ago. Everyone that signed the petition was banned in game)
I'm just saying this is a great game and you are ruining it for us!