Why doesn't NCsoft like constructive criticism?

Player Questions Started Last reply 8 posts
In an attempt to not be offensive toward anyone at NCsoft, their subsidiaries, their mail room clerks, etc etc...

Just one question, why exactly are we not allowed to discuss the things that truly concern us, as players? As a paying customer, it would be nice if I actually felt that I'm giving my money to a company who valued my opinions and wanted to satisfy me just a little bit.

I enjoy the game for the most part, the game system is fun and innovative. The problems are big ones and I see nothing being done about it, and any thread in this forum mentioning these problems gets locked or deleted. My petitions about these problems in game get ignored.

I'd like to see some sign that the customers' satisfaction matters.
Yup, sure did, I don't buy it either. Actually, I'd give more details why I don't buy it, but that would violate those forum rules and get the thread locked.

Screenshot taken in Gludio within minutes of the server restart a short while ago
http://img96.imageshack.us/img96/286/shot000069df.jpg
they say they lock those posts because its never constructive critisism, its all out nc flamming
not to mention nothing ever gets resolved

go post in the ignored hidden post it makes you feel better ^^

In an attempt to not be offensive toward anyone at NCsoft, their subsidiaries, their mail room clerks, etc etc...

Just one question, why exactly are we not allowed to discuss the things that truly concern us, as players? As a paying customer, it would be nice if I actually felt that I'm giving my money to a company who valued my opinions and wanted to satisfy me just a little bit.

I enjoy the game for the most part, the game system is fun and innovative. The problems are big ones and I see nothing being done about it, and any thread in this forum mentioning these problems gets locked or deleted. My petitions about these problems in game get ignored.

I'd like to see some sign that the customers' satisfaction matters.



agree to 100%, i posted about that too, but it was delted...
You'd think NCSoft would get the message on what's a vital interest to the player community. I'm not sure the message is getting through, judging from Gludio and the cemetary on Lionna. I should make a movie some time. Hmm...
Because those type of threads are usually just circular wastes of time.

Why isn't NCsoft DOING ANYTHING?

Ncsoft: We are working on it all the time

NO YOU AREN'T IT'S HORRIBLE BLAH BLAH BLAH

repeat 100x.