Hero's on Hindemith..

General Discussion Started Last reply 25 posts
Hey..
I see on everyother server they already have Heros. The players on hindmetih who are qualified to become a hero can't become one. Can someone please look into this. Or explain why there is a delay

Thanks^^
THey will not say anything. I tried petition got stupid answer. I tried support on web, got useless answer. I just hope they will repair it asap :mad:
Greetings,

Hmmmm, Moderation Magic on SirE huh ?

What did you say Mr. Court Jester ?

Have Fun ! ™

BoardPK
Official Board Devil

1 Day later still no reply, still not fixed

NC 2 thumbs up!
Any other servers have this issue???

I have petitioned this and keep getting canned responses and 'You can only become hero if you are eligible.' All the eligible nobles on Hindemith can't become hero. Can someone please get this taken care of? Is it perhaps because the Grand Olympiad Period we are in now is Period 3? and all of our points were in Period 1?

I dont know how more aggresively without getting moderated I can state how frustrating this is.
Why is there still no offical answer ? >.<

Why is there still no offical answer ? >.<


Because it's Sunday?


Why is there still no offical answer ? >.<


Because it's Sunday?



Well I do not know what others think, but for an online game the weekend is PRIME TIME. I would expect support to be manned ESPECIALLY on these days. OK, maybe no programmers (not that US NCSoft does have any of those), but at least somebody competent enough to say "yes, it IS a problem, we will look into it". And not just some canned responses from somebody who - as it sounds - did not even check the situation on Hindemith.

In the IT world, there are no weekends. When I still was in 2nd lvl support in the company I work for, I had to do 24h on call duty even on weekends. There was nothing like "oh, that server does not work correctly? Wait until Monday when everybody is back" :)
Yeah just makes me angry... EVERY other server has there Hero working properly but..
They had enough time to Moderate the form and delete one of my post but they don't have enough time to explain whats going on.

><

They had enough time to Moderate the form and delete one of my post but they don't have enough time to explain whats going on.

><



They have to type alots when they reply to you, it is just simplier to hit delete everytime they see your name :D

kidding kidding :D
The more and more I petition about anything, themore and more I think that all the in game reps do is look through a list of responses and click on it.

In about a couple of months I have yet to see a rep actually talk to anyone. Or anyone that I know of.
Yeah this is really getting retarted. I have GM'd this problem over 5 times and I get the same answer."ask players around the community." NO ONE KNOWS!!!



Why is there still no offical answer ? >.<


Because it's Sunday?



Well I do not know what others think, but for an online game the weekend is PRIME TIME. I would expect support to be manned ESPECIALLY on these days. OK, maybe no programmers (not that US NCSoft does have any of those), but at least somebody competent enough to say "yes, it IS a problem, we will look into it". And not just some canned responses from somebody who - as it sounds - did not even check the situation on Hindemith.

In the IT world, there are no weekends. When I still was in 2nd lvl support in the company I work for, I had to do 24h on call duty even on weekends. There was nothing like "oh, that server does not work correctly? Wait until Monday when everybody is back" :)


I've been working in the I.T. field for nearly 20 years and if I get a call on the weekend the building better be on fire. Most anything else can wait until Monday. That's life. Deal with it.


They had enough time to Moderate the form and delete one of my post but they don't have enough time to explain whats going on.


So, do you want the forum moderators (who possibly have NO I.T. training whatsoever) to try and figure out what the problem with the GAME is? Personally, I don't.

You're probably the kind of impatient person that gets pulled over for speeding and asks the traffic cop why he is wasting time with you instead of solving murders...
Sir....
When you have spent 2 years grinding to get to this ultimate point in L2 I think you would understand. 1% at 78 takes near 1 hour.So think about it! It just dosen't make sense to me why all the other servers have there Hero System working properly. I usally don't complain but comon.
And no SirE I can't even drive yet :P!

Sir....
When you have spent 2 years grinding to get to this ultimate point in L2 I think you would understand. 1% at 78 takes near 1 hour.So think about it! It just dosen't make sense to me why all the other servers have there Hero System working properly. I usally don't complain but comon.


Big deal, you spent 2 years. 2 days shouldn't be that big of a problem. Relax.

P.S. I'm glad (as I'm sure everyone around you is) that you can't drive yet. You don't have the patience for it.
I wont turn this into a flame war. Just ticks me off that they can't even tell us its being looked into.

I wont turn this into a flame war. Just ticks me off that they can't even tell us its being looked into.


Because, most likely, the people that would be doing the "looking" are at home, enjoying the weekend. It'll get fixed soon enough and you'll be able to enjoy spamming the hero channel to your hearts content. Fortunately, it's been turned off on my clients since C4 started.
From Trysant:

First reply to my ingame petition, through my mailbox :

NC SOFT :
Greetings,

Currently the Hero system is not bugged. In order to be a Hero, you must have the highest Olympiad points on the server.
Regards,
GM Nissea

MY REPLY :
Sorry Nissea did u actually log to hindemith in the last 2 days ? There are no heroes at all, and the ones that have highest olympiad points cant be heroes. And by the way, I know how hero system works. How come every noble that has highest points of his class cant be a hero ? Would u mind forward this to another GM that will actually look into the issue ?

NC SOFT :
Greetings,
This is a known issue. We are working on it and hope to have it resolved soon. Please refer to the patch notes for any updates. Thank you.
Regards,
GM Nissea

MY REPLY :
Any idea on when this will be fixed ? Or are we supposed to stay in the dark until NC does us customer the huge privilege of letting us know ?

NC SOFT :
Hello,
At this time, we have no ETA on when this issue will be resolved. We are currently working to fix this as quickly as possible. Please check our official website and forums for updates on this issue.
Thanks!
GM Linsey

End of story.
Sounds like you got your answer then.
people do infact work at weekends in the MMORPG industry.
hindemith is bugged, the olympiad started 1 or 2 days late on hindemith for no apparent reason.

people do infact work at weekends in the MMORPG industry.



I never said otherwise.
As the GM team mentioned, we are investigating the status of Heroes on Hindemith and have been since the problem was reported. We apologize for the inconvenience this issue may be causing.

As the GM team mentioned, we are investigating the status of Heroes on Hindemith and have been since the problem was reported. We apologize for the inconvenience this issue may be causing.



This is great news!!! Looking forward to seeing a resolution on this, and perhaps some additional compensation for the excess turmoil caused :)

Hopefully today I can see my little dorf glow, ** **!