Login Problems After Maintenance ?

Player Questions Started Last reply 44 posts
If we are experiencing the "expected" login problems, do we need to notify support or will these problems be addressed automatically and corrected?
I CANNOT LOG IN!!! AND IM REALLY PEED OFF!
I'd be surprised if you could log in.

The log in server is still down.
I cannot log in aswell , i enter my name acc and pass and nothin happens ;)
+1
my friend is in game and im talking to him via vent...
maintainance isn't over.

The servers are still unavailable for maintenance; I will make a post when they are available. Thanks!

--------------------
Mistryl


UPDATE: weirid.. wery weirid...
Maintenance is over BUT i cant logging .Do we have to wait for 48 hrs?????
the same problem here
So for the accounts that can't access the system for up to 24 hours is there some type of pro-rated refund? Not that is much or anything but if you make a business decision that disables logins for 2 days, then you should be willing to refund those players.

Maintenance is supposed to be over BUT i cant logging .Do we have to wait for 48 hrs?????



There, I fixed that for you.
Yeah I can't login either, if this takes 24h we better get a refund
Their login server is down atm(try pinging it = no success = dooown). And L2 doesnt usually offer refuds >.> 1 day being 0.37$ or something, doesnt matter much for most players.
What to believe...
Is the login server up or down?
And do we get 2 more days of playtime if we can't log in for 2 days?
I think that your not being able to ping it, is the reason for the "expected" problems. I have a feeling they changed the hosting of the server around...because 24 to 48 hours is the time it takes for the "new" address to propagate throughout the internet. If that's the problem, they could tell us that. As far as a rebate is concerned for missed time...just drop a dark crystal helm in my inventory...i'll be happy. :)
Hmm, it's down only to some people it seems. I just logged ^^
Maintenance IS down and I can't log in.........
All servers are showing light status and I just logged to Teon >.> only 34 members online in ally, so the login server is acting a little strange for most I think.
I'd have to guess you are right maybe some type of DNS change. It does seem very odd though as 1 machine can login while another can not. Both machines on the same network. Mistryl did say she would post when the servers were available so I guess I'll wait on a word from her.
Again the same problem, we pay for nothing... I WAN'T MY MONEY!!!
If it is DNS, then just give us the new hostname and IP address so we can temporarily put it in our host files.

Basically, you open /Windows/system32/drivers/etc/hosts
or on linux /etc/hosts

from there you just put in:
IP tab HOSTNAME

If anyone knows the new ip of the login server, hook a brother up!
Can you tipe your DNS server that u use? for this player that can login! Please !!!!
I think NCSoft & my wife have conspired against me...my "honey do" list will take about 24 hours to do...is this just a coincidence? Or are there sinister forces at work here to circumvent my desire to play...?



from there you just put in:
IP tab HOSTNAME





I don't understand it.
Trade me your host.
[email protected]

I'd have to guess you are right maybe some type of DNS change. It does seem very odd though as 1 machine can login while another can not.



I can go one step wierder- I've got two accounts, the computers are on the same router, I can login into 1 account on one machine, but *not* on the other machine. The other account doesn't log at all.

I'd have to guess you are right maybe some type of DNS change. It does seem very odd though as 1 machine can login while another can not. Both machines on the same network. Mistryl did say she would post when the servers were available so I guess I'll wait on a word from her.



She all ready said they were up. Still can't log in....
anyting in /etc/hosts overrides the DNS server. Its actually how the internet operated pre-DNS system. Every machine had to download this hosts file that contained the IP address to hostname mapping of every machine on the internet, so you could type things like www.something.edu. (http://www.something.edu.) As you can imagine, it got pretty out of control, so "domain name service" was developed to replace it. Its basically a giant distributed database. The standard libraries that come with all TCP stacks still look at /etc/hosts first, before going to DNS. You can even use it to play jokes on people n stuff.

To save bandwidth, name servers cache ip->hostname mappings for a period of time, usually 24 hours. So, for example, if authenticate.ncsoft.com was changed from 192.168.0.1 to 10.0.0.10, then it would take about 24 hours for the entire Internet to see that address change. Some people will see it quicker, some people will have to wait the full 24 hours.
Its not about the same network, you could be using a different dns server on one of the machines.
yeah i know everything!!!!! just tipe DNS Address!!!!!!! not explaining everything! :confused:
Why don't you try on the machine you can login with the account you can't?
You need to use this.

You need to set the l2authd.lineage2.com to ip address 216.107.242.195

Windows folder ---> System32 ------> Drivers -----> etc ----> hosts


Add this line to the bottom

216.107.242.195 l2authd.lineage2.com
Ok, I see the solution and now my problem is that I have no folder for hosts, it asks me what program I want to run to open it with. Please inform me of how to fix this issue.
Open it with notepad. Not a folder, just a file. Should have specified.
IS THE SOLUTION, THANKS!!
Might want to come back in a couple days and remove that line (if it doesn't work then, put it back, and wait another couple days), in case they change the DNS stuff again at a later date.
Janna you ROCK!!!!!!!!!
fixed it :)
Thanks a lot Jannav, really you rock. ;)

I cant understand why NCSoft dont post that simple solution. :(
You ever think that maybe by using this fix that you are sending your log in information to someone who is then rerouting your signal to L2 servers? Nice one.

You need to use this.

You need to set the l2authd.lineage2.com to ip address 216.107.242.195

Windows folder ---> System32 ------> Drivers -----> etc ----> hosts


Add this line to the bottom

216.107.242.195 l2authd.lineage2.com



it wont let me save the file it just makes another notepad file.
Yeah, keep in mind that this fix might not be completely "safe", considering i got the fix from someone also. You should try from time to time to remove it and connect normally.
It is quite simple to confirm both the network and the server at the other end of an IP address. To spoof this, you would need to do alot better than that.
NcSoft would tend to pull the post too, if they saw it didn't have anything to do with their site or their address pool.
I would like to correct my previous statement, having done a lookup.

This is the info on the ip in the fix.

OrgName: NC INTERACTIVE, INC.
OrgID: NCINT
Address: 6801 North Capital of Texas Hwy 5b. Org Address:Building
Address: 1
City: Austin
StateProv: TX
PostalCode: 78731
Country: US

NetRange: 216.107.240.0 - 216.107.255.255
CIDR: 216.107.240.0/20
NetName: NCINT1
NetHandle: NET-216-107-240-0-1
Parent: NET-216-0-0-0-0


Conclusion: It is safe.