Just a Question??? - Retail Forum Archives

Scammed Apr 6, 2006, 10:12 AM #1

Any on that works for NCSoft can you please answer.

Do you guys have any kind of Live Help??? Becuase this waiting for a respone is realy taking a while. Its been since 0700 PST and its 1100 PST and I still havent gotten this taken care of due to automated respones and jumping from support guy to support guy.
:confused:

Jute Apr 6, 2006, 10:14 AM #2

BILLING AND TECHNICAL TELEPHONE SUPPORT

We offer telephone support for billing and technical support issues. You may contact a member of our Billing or Technical Support Teams by calling the number below. We do not offer general game support via telephone and as such those calls will be directed to contact us via one of the other methods listed in this document.

Guild Wars does not have a monthly fee.

1-512-225-6359
Mon-Sat
1pm to 9pm Central

Mistryl Apr 6, 2006, 10:14 AM #3

Please see this Knowledge Base article (http://support.plaync.com/cgi-bin/plaync.cfg/php/enduser/std_adp.php?p_faqid=214) for more information about contacting the Billing or Technical Support teams directly. Thanks!

VenomRaven Apr 6, 2006, 10:24 AM #4

Jute, sometimes i swear you work for NCsoft!

Jute Apr 6, 2006, 10:25 AM #5

:(

As evidenced by someone who does..she posted the link and stuff.

VenomRaven Apr 6, 2006, 10:27 AM #6

Your just very helpful is all :)

Scammed Apr 6, 2006, 10:37 AM #7

Thanks for the number they are very helpful in person.

Schmusekatze Apr 6, 2006, 10:40 AM #8

Jute, sometimes i swear you work for NCsoft!

technically, many people here on the board work for NCsoft... We just do not get paid for it ;)

Unpaid Kitten

Scammed Apr 6, 2006, 11:02 AM #9

I will say this I can say Thanks to Amanda(works in billing). I got my accounts back once I get home :( :( :( I will see what damage has been done. And I might be asking again how can i get the stuff back...

Miss Amanda said something that you guys could look into the account and look to see what has been traded or do an account reroll. I personly wouldnt mind doing and account 12hr reroll would be nice. I didnt do anything on it in 12hrs anyway other than have a shop up that didnt sell anything.