If you are unable to log in, please run a Check File and try again. If you still can't connect, please let us know where you are trying to log in from (location/ISP). Thanks!
If you are unable to log in, please run a Check File and try again. If you still can't connect, please let us know where you are trying to log in from (location/ISP). Thanks!
UK side, cant log in
And please give us some respect, the servers have been bad all day.
Waitting for Balium to spawn for quest, so kind of :mad:mad:
If you are unable to log in, please run a Check File and try again. If you still can't connect, please let us know where you are trying to log in from (location/ISP). Thanks!
Toronto, Canada
Fail to login simply because the login server is down. If you check http://www.glop.org/lineage2/ , a site you promote under fan site listing, you will see that the login server is down, the others are fine (except PTS).
It appears that the login server is currently up and this issue is not affecting all players, so it may be an ISP-related problem. Please feel free to contact Technical Support (http://support.lineage2.com) to give them more information about your ISP and connection.
We apologize for the inconvenience this is causing. Thank you!
Toronto, Canada
Fail to login simply because the login server is down. If you check http://www.glop.org/lineage2/ , a site you promote under fan site listing, you will see that the login server is down, the others are fine (except PTS).
(psstt, restart the login server :P)
Yeah I know I am sure it needs a restart only or a repair of the network it's connected to.
It appears that the login server is currently up and this issue is not affecting all players, so it may be an ISP-related problem. Please feel free to contact Technical Support (http://support.lineage2.com) to give them more information about your ISP and connection.
We apologize for the inconvenience this is causing. Thank you!
This is the support I got.
Hello Joe,
Thank you for contacting us. I would suggest that you please run the “Check File” option on the Lineage II patcher (sometimes this needs to be run 2 or 3 times).
if the problem still persists, please send us a little information about your network setup. We need to know exactly how you connect to the Internet. Do you use any routers, hubs, or switches? If so, what is the make and model? Who is your Internet provider and where are you physically located? Please also let us know if you are using any firewall or Internet security applications such as Norton™, McAfee®, or ZoneAlarm®.
Please let us know if this does not help resolve the issue.
Regards,
How is this going to solve the problem? if we were able to login before it's in two places, ncsoft's side, or between ncsoft and the customers.
Can you please provide us with the Current login server ip address cause i am sure you guys most likely changed the ip on the login server like you normally do.
Maybe ehm... Just one of the Server guys that is monitoring the server just stepped on the server cord or something?? why do u all get mad...?? maybe hmm just maybe, well u know a water Hoose or whatever its named u know when it get likes this || then no waters come cuz u strangle it maybe that has happend to the loggin cord??? maybe someone let the water flow soon :) Thanx and Bye / Al Yankawich LOL :)
I was in game, and relogged to put my dwarf into shop mode and got nothing at login screen.
I do appreciate hearing it's half the worlds ISP's fault and not NCsoft's though. Nice copout.
Yea, I mean obviously its a variety of ISPs all over the world having the same problem at the exact same time and has nothing to do with NCSoft. *roll eyes*
Maybe ehm... Just one of the Server guys that is monitoring the server just stepped on the server cord or something?? why do u all get mad...?? maybe hmm just maybe, well u know a water Hoose or whatever its named u know when it get likes this || then no waters come cuz u strangle it maybe that has happend to the loggin cord??? maybe someone let the water flow soon Thanx and Bye / Al Yankawich LOL
It appears that the login server is currently up and this issue is not affecting all players, so it may be an ISP-related problem. Please feel free to contact Technical Support (http://support.lineage2.com) to give them more information about your ISP and connection.
We apologize for the inconvenience this is causing. Thank you!
It's nice that in your case you can log in Sir E. Mistryl asked for location and ISP provider. I gave those. I just find it funny that this interesting outage we have is affecting a large variety of the player base and not just certain folks. And the response we get from NcSoft is once again the run around response.
The proper customer service response would have been, currently there is no problem with our servers and it may be an ISP side issue but since we have no data to either confirm or deny this we are working quickly to solve the problem. We apologize for the inconvienance and blah blah blah.
Mistryl's response is the typical customer service response that NcSoft gives on a regular basis. We aren't having an issue so it must be you, sorry about your luck, to bad so sad.
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IT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWIT WORKS NOWv
I never said I could. As a matter of fact, I am at work at the moment, however I am capable of READING and someone already posted (way up above) that she was able to log on. Now, tell me how that could be if the server was down? Hmm?
My apologies then, I just get very tired of NcSoft's lack of accountability on pretty much everything. There is a time to stand up and take responsibility for the actions that affect your player base. And it just feels like to me that every time there is a problem, and in every "offical" response either on the board or in game petition it feels like an insult rather then an acknowledgement by the support staff.