8-12 weeks of Lag for some...

This is severely disappointing that this issue has not been fixed. Even moreso, there has been an offical thread up for over two weeks now and only three official responses. We've lost people from our alliance, and more will quit as time lingers. Any customer service coming?

I hope they fix this soon...I guess I should've feel as bad as some, my lag's cominng up on its one month anniversary soon...yeesh I think I'll cancel my account if it makes it up to 12 weeks.

[unfortunately I received some game cards as gifts a while back so my account's kind of already paid for :confused: ]

The more time i spend offgame the lesser i feel attracted to
login and get bored by Lag. If this continues i dont see the point of paying a account that is useless.

hmm, works fine for me!

/flame on!

a lag death today..
1 or 2 yesterday, not realy bothering to count..
Good thing I'm not 60+ yet, and with this speed i dont know when i will be that..

Before we jump on the blame nc issue.....

How can you be sure it's not you, your isp, the route to the servers? They can only fix the issues within their own network.

Have you run tests to see where the problem is?

Before we jump on the blame nc issue.....

How can you be sure it's not you, your isp, the route to the servers? They can only fix the issues within their own network.

Have you run tests to see where the problem is?

Yes, we all have. NCNA have recognised and admitted that the problem lies with several routers in LA that are feeding into their datacentre.

Bearing in mind that:

1. I am an individual in the UK.

2. NCNA are a company based in US.

3. The problem router probably belongs to a peer of a peer of a peer of a peer of my ISPs connectivity provider.

who do you think has a greater chance of solving this issue?

I too am approaching 6 weeks of lag. I have two different ISPs and 4 different PCs. All lag on Sieghardt (or any of the West Coast servers) and all play fine on Teon (or any of the East Coast servers).

Given all of the above, I pretty **** sure that the problem is outside of my sphere of influence, although I have e-mailed Savvis (owner of the router in LA that's giving me 50% packet loss). Guess what, they ignored me.

Before we jump on the blame nc issue.....

How can you be sure it's not you, your isp, the route to the servers? They can only fix the issues within their own network.

Have you run tests to see where the problem is?

Because they themselves have said its their problem. Why else could we log onto Teon with zero lag, but not Sieghardt. Read the General Technical Issues Section post by TopCat. Its definitely NC's issue but its neither being resolved, given the image that its a high priority, nor being updated on their progress.

I went throught the thread and found where mistryl said the networking team found the issue and are working to resolve it.

I would PM mistryl about it and ask her whats going on, but i've PM'ed her way to much today as it is......

what lag i nevr heared of this bfore?

I sense that this thread has been pruned of some of the later posts. If there is a moderator around to do some pruning, how about getting someone in to provide updates?

I see this subject is heading towards the "no-no" list. Sticking your head in the sand is not a valid Techinal Support activity.

I sense that this thread has been pruned of some of the later posts. If there is a moderator around to do some pruning, how about getting someone in to provide updates?

I see this subject is heading towards the "no-no" list. Sticking your head in the sand is not a valid Techinal Support activity.

QFT =(

i rarely play now, I am in shopmode most of the time. I play a healer, I cannot party, I have 3-10 second lag spikes every 30 seconds or so. I was looking forward to hitting lvl 76, to become a Shillen Saint. My 2 accounts will not be renewed.

Yeah, seems not only not to better but to worsen as well... I get many disconnects this past month or so too, apart from the allmost constant lag. Its getting ridiculous. :mad:

Spam or anyone.. true frustration is really setting in here. 8 weeks of lag. No apprent hope of fixing this issue due to the lack of official responses.

Why are you surprised? The support for the game has been shrinking from C3 and on. Do a /gmlist at various times of the day and all you will see is "There is no GM available.." or words to that effect.

It's no wonder the servers are completely falling apart. There is no support...get used to it or go elsewhere..

I also pay for 2+ accounts...and it get harder to renew every time when faced with issues like this...

I won't even mention the 3rd party software use..NcSoft should be ASHAMED of the level of botting/farming going on..even the blindest, dimmest person could identify the bot groups..yet nothing is done. Bottom line is that this isn't anyone to do anything even if they had the inclination..

I foresee a day when all the legit players have left and all that is left is the competing female dorfs shouting to each other in Giran…"WTS anything…please….anyone....anyone...Beuller? Beuller"

:)

Why are you surprised? The support for the game has been shrinking from C3 and on. Do a /gmlist at various times of the day and all you will see is "There is no GM available.." or words to that effect.

It's no wonder the servers are completely falling apart. There is no support...get used to it or go elsewhere..

I also pay for 2+ accounts...and it get harder to renew every time when faced with issues like this...

I won't even mention the 3rd party software use..NcSoft should be ASHAMED of the level of botting/farming going on..even the blindest, dimmest person could identify the bot groups..yet nothing is done. Bottom line is that this isn't anyone to do anything even if they had the inclination..

I foresee a day when all the legit players have left and all that is left is the competing female dorfs shouting to each other in Giran…"WTS anything…please….anyone....anyone...Beuller? Beuller"

:)

Well, we don't have to look far to the future for this. As it is, there are more bot acounts then there are real player acounts. It's allready happening :(

Why are you surprised? The support for the game has been shrinking from C3 and on. Do a /gmlist at various times of the day and all you will see is "There is no GM available.." or words to that effect.

It's no wonder the servers are completely falling apart. There is no support...get used to it or go elsewhere..

I also pay for 2+ accounts...and it get harder to renew every time when faced with issues like this...

I won't even mention the 3rd party software use..NcSoft should be ASHAMED of the level of botting/farming going on..even the blindest, dimmest person could identify the bot groups..yet nothing is done. Bottom line is that this isn't anyone to do anything even if they had the inclination..

I foresee a day when all the legit players have left and all that is left is the competing female dorfs shouting to each other in Giran…"WTS anything…please….anyone....anyone...Beuller? Beuller"

:)

This is way off topic...
The support for this game has not been shrinking. In fact it has been growing. The player base for this game has increased over the past year which leads to increased support.

The /GMlist is no longer used. The reasons for this are many but the two I can tell you are:

1. Bots can read the GM list. -hard to remove bots if they know you are there.
2. Petition client is no longer attached to /GMlist. -I can now answer your petition on Bartz, Kain and Teon at the same time.

Back on topic...

The internet is a crazy place. Our tech support will do their best to get customers the best connection possible. Please keep contacting tech support about lag problems so they can diagnose and try to fix the problem.

I find the responses here fascinating!

A couple/three weeks back I post a note about lagging that suddenly sprang up after a planned game-file download by NCSoft.
Everything else is working on my PC, no change in ISP or its performance for me, many fellow-players experiencing same lag................
I don't know how many people wrote replies saying "don't blame server/ncsoft/game--it's your equipment" or saying bluntly "you're stupid for posting this"......

So, having been informed by my fellow posters in the recent past, my addition to your post is as follows:

"there's nothing wrong in the game. This is probably your crappy gear. You're probably too stupid to have the computer set up to perform. Nobody else is having a problem. I haven't noticed any lag at all. noob!"

I'm paraphrasing a bit but you get the picture (lol).
Like you, I wish corrections would be made in the game performance system where ever those need to be made--my gear and connection remains unchanged and the FACT is I didn't have ANY lag in game (not ever, not once) until a little less than a month back....then all of a sudden I lag at times.
It actually seems to be a bit better for me past 2 days or so though my in--game friends have been going nuts (sure makes raids interesting!).

The support for this game has not been shrinking. In fact it has been growing. The player base for this game has increased over the past year which leads to increased support.

The /GMlist is no longer used. The reasons for this are many but the two I can tell you are:

1. Bots can read the GM list. -hard to remove bots if they know you are there.

Not on topic but too hard to resist replying.

I would be amazed if any significant percentage of the playerbase growth that you mention ever requires support.

They are the "players" that you mention in the second half of point 1.

With regards to the lag, does NCNA actually have any influnce over the owners of the troublesome routers or are we all just ******* in the wind here? It's not like they haven't identified the culprits already and did so some weeks ago. Is there no recourse to some third party to get this thing fixed?

It is very, very frustrating to say the least.

PS. While I'm here, was there ever any progress on the possibility of getting multiple manor refresh times? You promised sime time ago to look into what was possible and that was the last I saw of it. Maybe I missed your update?

Why are you surprised? The support for the game has been shrinking from C3 and on. Do a /gmlist at various times of the day and all you will see is "There is no GM available.." or words to that effect.

It's no wonder the servers are completely falling apart. There is no support...get used to it or go elsewhere..

I also pay for 2+ accounts...and it get harder to renew every time when faced with issues like this...

I won't even mention the 3rd party software use..NcSoft should be ASHAMED of the level of botting/farming going on..even the blindest, dimmest person could identify the bot groups..yet nothing is done. Bottom line is that this isn't anyone to do anything even if they had the inclination..

I foresee a day when all the legit players have left and all that is left is the competing female dorfs shouting to each other in Giran…"WTS anything…please….anyone....anyone...Beuller? Beuller"

:)

This is way off topic...
The support for this game has not been shrinking. In fact it has been growing. The player base for this game has increased over the past year which leads to increased support.

The /GMlist is no longer used. The reasons for this are many but the two I can tell you are:

1. Bots can read the GM list. -hard to remove bots if they know you are there.
2. Petition client is no longer attached to /GMlist. -I can now answer your petition on Bartz, Kain and Teon at the same time.

Back on topic...

The internet is a crazy place. Our tech support will do their best to get customers the best connection possible. Please keep contacting tech support about lag problems so they can diagnose and try to fix the problem.



I dissagre that my post was off topic, the original poster was complaing about in game support in regards to lag and the availability customer service, I just took it to another level in regards to trying to get live help in-game and used an example of the inability of NcSoft to control what we see as a obvious and easy to deal with an issue. I.e: If you can't cope with the problem of in game bots how in the world will you deal with a lag issue? If you have reasources to solve a IT problem why don't you have them to solve the bot problem? If you don't believe me just get a regular account an walk around any of the servers and you'd see…it's HORRIBLE. Please understand we SEE this issue everyday, everywhere and 24/7 and wonder why you can't…

In any case if the /gmlist command doesn't work now..so be it. But having the "voice" come on and say that there are no gm's online..is kinda…well…confusing.

You assert that the "The player base for this game has increased over the past year which leads to increased support" but from this paying customers view point there has been very little if any improvement at all. The same issues (whether it be lag, bugs, raid farmers, botters or whatever) continue to exist and show no signs of resolution.

Bottom line is this: You can ignore some of us part of the time but when you ignore all of us all of the time don't be surpprised when the situation fixes itself.
Don't get me wrong, I like L2, (We brought 13 people with us into this game and most are still here) and I like the new friends I've made here, we've created a great clan, and a strong presence within the game but there is a limit and when that limit hits, well, we will find another game to devote our time and money too.

The support for this game has not been shrinking. In fact it has been growing. The player base for this game has increased over the past year which leads to increased support.

The /GMlist is no longer used. The reasons for this are many but the two I can tell you are:

1. Bots can read the GM list. -hard to remove bots if they know you are there.

Not on topic but too hard to resist replying.

I would be amazed if any significant percentage of the playerbase growth that you mention ever requires support.

They are the "players" that you mention in the second half of point 1.

With regards to the lag, does NCNA actually have any influnce over the owners of the troublesome routers or are we all just ******* in the wind here? It's not like they haven't identified the culprits already and did so some weeks ago. Is there no recourse to some third party to get this thing fixed?

It is very, very frustrating to say the least.

PS. While I'm here, was there ever any progress on the possibility of getting multiple manor refresh times? You promised sime time ago to look into what was possible and that was the last I saw of it. Maybe I missed your update?



Are you trying to say that all the new customers are bots??? lol I know what you are trying to say.

To be clear: The number of support calls (thats petitions and e-mails) has doubled since last year. This on top of the amount of growth in accounts and concurrent numbers tells me this is quiet legitimate.

On topic...
NC can not force someone to fix their router. We can beg and plead. We can constantly remind them that we are still having problems. So is it fruitless? No. Is it a long process? It can be. The issue can be much more complicted than I allude to but it is the simple answer.

Off topic again...

I have not heard about any changes to the Manor system.

The support for this game has not been shrinking. In fact it has been growing. The player base for this game has increased over the past year which leads to increased support.

The /GMlist is no longer used. The reasons for this are many but the two I can tell you are:

1. Bots can read the GM list. -hard to remove bots if they know you are there.

Not on topic but too hard to resist replying.

I would be amazed if any significant percentage of the playerbase growth that you mention ever requires support.

They are the "players" that you mention in the second half of point 1.

With regards to the lag, does NCNA actually have any influnce over the owners of the troublesome routers or are we all just ******* in the wind here? It's not like they haven't identified the culprits already and did so some weeks ago. Is there no recourse to some third party to get this thing fixed?

It is very, very frustrating to say the least.

PS. While I'm here, was there ever any progress on the possibility of getting multiple manor refresh times? You promised sime time ago to look into what was possible and that was the last I saw of it. Maybe I missed your update?



Are you trying to say that all the new customers are bots??? lol I know what you are trying to say.

To be clear: The number of support calls (thats petitions and e-mails) has doubled since last year. This on top of the amount of growth in accounts and concurrent numbers tells me this is quiet legitimate.

On topic...
NC can not force someone to fix their router. We can beg and plead. We can constantly remind them that we are still having problems. So is it fruitless? No. Is it a long process? It can be. The issue can be much more complicted than I allude to but it is the simple answer.

Off topic again...

I have not heard about any changes to the Manor system.



Spam whether you know it or not, even you commenting on this twice really does make it appear that you guys are prioritizing this issue. Its great to see you commenting and giving feedback to the players. A little more of this can go a long way =)

Spam whether you know it or not, even you commenting on this twice really does make it appear that you guys are prioritizing this issue. Its great to see you commenting and giving feedback to the players. A little more of this can go a long way =)

QFT

Spam whether you know it or not, even you commenting on this twice really does make it appear that you guys are prioritizing this issue. Its great to see you commenting and giving feedback to the players. A little more of this can go a long way =)



Good gawd...they toss you a small bone and all you can do is fall all over yourself thanking them? Nothing has been changed he hasn't even acknowledge that there is a PROBLEM.

Thank them when something gets RESOLVED.

Demand that you be given WHAT YOU PAY FOR and thank them by your continued patronage. Talk is cheap.

Why is this concept so hard to understand..?

Spam whether you know it or not, even you commenting on this twice really does make it appear that you guys are prioritizing this issue. Its great to see you commenting and giving feedback to the players. A little more of this can go a long way =)

Good gawd...they toss you a small bone and all you can do is fall all over yourself thanking them? Nothing has been changed he hasn't even acknowledge that there is a PROBLEM.

Thank them when something gets RESOLVED.

Demand that you be given WHAT YOU PAY FOR and thank them by your continued patronage. Talk is cheap.

Why is this concept so hard to understand..?


The problem is with another company's router. Why is this concept so hard for you to understand?

Spam whether you know it or not, even you commenting on this twice really does make it appear that you guys are prioritizing this issue. Its great to see you commenting and giving feedback to the players. A little more of this can go a long way =)

Good gawd...they toss you a small bone and all you can do is fall all over yourself thanking them? Nothing has been changed he hasn't even acknowledge that there is a PROBLEM.

Thank them when something gets RESOLVED.

Demand that you be given WHAT YOU PAY FOR and thank them by your continued patronage. Talk is cheap.

Why is this concept so hard to understand..?


The problem is with another company's router. Why is this concept so hard for you to understand?




Sigh one issue, talk about it, say somthing smart but no real solution..sure all is well...

The support for this game has not been shrinking. In fact it has been growing. The player base for this game has increased over the past year which leads to increased support.

The /GMlist is no longer used. The reasons for this are many but the two I can tell you are:

1. Bots can read the GM list. -hard to remove bots if they know you are there.

Not on topic but too hard to resist replying.

I would be amazed if any significant percentage of the playerbase growth that you mention ever requires support.

They are the "players" that you mention in the second half of point 1.

With regards to the lag, does NCNA actually have any influnce over the owners of the troublesome routers or are we all just ******* in the wind here? It's not like they haven't identified the culprits already and did so some weeks ago. Is there no recourse to some third party to get this thing fixed?

It is very, very frustrating to say the least.

PS. While I'm here, was there ever any progress on the possibility of getting multiple manor refresh times? You promised sime time ago to look into what was possible and that was the last I saw of it. Maybe I missed your update?



Are you trying to say that all the new customers are bots??? lol I know what you are trying to say.

To be clear: The number of support calls (thats petitions and e-mails) has doubled since last year. This on top of the amount of growth in accounts and concurrent numbers tells me this is quiet legitimate.

On topic...
NC can not force someone to fix their router. We can beg and plead. We can constantly remind them that we are still having problems. So is it fruitless? No. Is it a long process? It can be. The issue can be much more complicted than I allude to but it is the simple answer.

Off topic again...

I have not heard about any changes to the Manor system.



Off topic.
I never said all. ;)

On topic.
Can you not ask Savvis (or whomsoever's routers are causing issues) to stop forwarding traffic to the L2 servers, thus forcing our connections to take a different route. This may prove whether their servers are the issue.

Off topic again.
:( :mad:

The support for this game has not been shrinking. In fact it has been growing. The player base for this game has increased over the past year which leads to increased support.

The /GMlist is no longer used. The reasons for this are many but the two I can tell you are:

1. Bots can read the GM list. -hard to remove bots if they know you are there.

Not on topic but too hard to resist replying.

I would be amazed if any significant percentage of the playerbase growth that you mention ever requires support.

They are the "players" that you mention in the second half of point 1.

With regards to the lag, does NCNA actually have any influnce over the owners of the troublesome routers or are we all just ******* in the wind here? It's not like they haven't identified the culprits already and did so some weeks ago. Is there no recourse to some third party to get this thing fixed?

It is very, very frustrating to say the least.

PS. While I'm here, was there ever any progress on the possibility of getting multiple manor refresh times? You promised sime time ago to look into what was possible and that was the last I saw of it. Maybe I missed your update?



You didn't miss it.. there wasn't any there to miss in the first place :)

And to make things clear Spam, noone ever said that you're supposed to be held responsible (you meaning NCSoft, not you as person) for every internet glitch. But, the point is, and remains to be, that things get screw*d when you, on YOUR end, change something. And I know, believe me I know, what a nightmare it is to work with recources and "highways" that you do not own or can "physically" affect. It's an engineer's worst nightmare, no doubt about that. But, planning goes a long way. My only issue is that these "glitches" should have been seen coming. You don't change something and THEN try and figure out the problems it causes. You figure out the problems it's GOING to cause BEFORE you change it, and you've taken the apropriate action, before, not after it shows. And in any case, you keep the people that have the most need to be informed, i.e. your customers, well... informed.

Spam whether you know it or not, even you commenting on this twice really does make it appear that you guys are prioritizing this issue. Its great to see you commenting and giving feedback to the players. A little more of this can go a long way =)

Good gawd...they toss you a small bone and all you can do is fall all over yourself thanking them? Nothing has been changed he hasn't even acknowledge that there is a PROBLEM.

Thank them when something gets RESOLVED.

Demand that you be given WHAT YOU PAY FOR and thank them by your continued patronage. Talk is cheap.

Why is this concept so hard to understand..?


The problem is with another company's router. Why is this concept so hard for you to understand?



Because whoever is responsible for this problem 2 things are for sure, one, its not a problem the WE can solve, two, it means some of us cant play a game we are paying for.
Im sure NCsoft could be doing more about this, or at the very least give some updates, if the situation is such that many of their customers cant use their service because of a net problem perhaps NC should consider moving to a new host for the servers, since is evident this one isnt working.
Just because this problem doesnt afect YOU doesnt mean its not a problem, or that NC cant do anything to fix it.

Because whoever is responsible for this problem 2 things are for sure, one, its not a problem the WE can solve, two, it means some of us cant play a game we are paying for.
Im sure NCsoft could be doing more about this, or at the very least give some updates, if the situation is such that many of their customers cant use their service because of a net problem perhaps NC should consider moving to a new host for the servers, since is evident this one isnt working.
Just because this problem doesnt afect YOU doesnt mean its not a problem, or that NC cant do anything to fix it.

Who ever said it doesn't affect me?

Here's an analogy. You prepay for a gym membership. However, for a month, the main road you take to the gym is under construction and the only alternate route takes you an extra hour. Is it the gym's fault? Should they give you back your membership fee? Should be somehow pressure the city to fix the road faster?

You see, I realize that there are some issues NCSoft can fix and some that are completely out of their control. The key is knowing which is which and not getting ****** off about it.

Just because this problem doesnt afect YOU doesnt mean its not a problem, or that NC cant do anything to fix it.

Well, its affecting me too, I've lost months of work already when the connection to L2 starts acting up.

Very very annoying

Germany had disconnection problems some while back - someone get the Schmusekaetzchen to post a compilation of the results please, I'm too lazy. Maybe some of it will help the people having issues now.

This is the last leg of the journey I get to, pretty weird place.

Domain Name: SAVVIS.NET
Registrar: EMARKMONITOR INC. DBA MARKMONITOR
Whois Server: whois.markmonitor.com
Referral URL: http://www.markmonitor.com
Name Server: NS1.SAVVIS.NET
Name Server: NS2.SAVVIS.NET
Name Server: NS3.SAVVIS.NET
Name Server: NS6.SAVVIS.NET
Status: REGISTRAR-LOCK
Updated Date: 23-aug-2005
Creation Date: 06-nov-1996
Expiration Date: 05-nov-2009

Because whoever is responsible for this problem 2 things are for sure, one, its not a problem the WE can solve, two, it means some of us cant play a game we are paying for.
Im sure NCsoft could be doing more about this, or at the very least give some updates, if the situation is such that many of their customers cant use their service because of a net problem perhaps NC should consider moving to a new host for the servers, since is evident this one isnt working.
Just because this problem doesnt afect YOU doesnt mean its not a problem, or that NC cant do anything to fix it.

Who ever said it doesn't affect me?

Here's an analogy. You prepay for a gym membership. However, for a month, the main road you take to the gym is under construction and the only alternate route takes you an extra hour. Is it the gym's fault? Should they give you back your membership fee? Should be somehow pressure the city to fix the road faster?

You see, I realize that there are some issues NCSoft can fix and some that are completely out of their control. The key is knowing which is which and not getting ****** off about it.




actually you made a mistake in that:

it should be that the road to the gym has been badly damaged and needs construction... but the gym wasn't aware of it for the first while, now they are aware of it, and the construction crew has been informed... however, people are still trying to drive down that road and getting stuck/lost/destroyed and never getting to the gym, no ReRoute or Detour or whatever has been posted, and no effect to do so by the company responcible for that road.

If they could forcefully reroute or detour the traffic away from the road, although it would take perhaps a little longer to get to the gym, you'd get there safely.

In this manner, if your ping to the servers were roughly 50ms and the detour ends up increasing that to roughly 75-100ms... but all packets in tact.... the results would actually be excellent in the first place because there wouldn't be lag experienced..

Right now i'm seeing not really lag as everyone generalizes.... they use "Lag" in a manner that isn't actually true... Lag is ping, ping is the time it takes for a message to be sent and a responce received, if that ping increases, your lag increases, if you hit 1000ms ping, you are lagging exactly 1 second behind. This is unplayable for first person shooters, for sure, and generally every other game..... but 350ms ping and lower is playable on lineage2 (0.35 seconds after you click, you do it..... 50ms is 0.05 seconds after you click, you do it)


Alot of people are refering to the "lag" as actually packet loss. or "PL"/"Ploss". Most of everyone is experiencing "Ploss" due to a few routes (or "roads") being either damaged, or messed up in some manner. It could as simple as a frigen RJ45 cable connector not making full on contact in some master router at savis... and most likely they've got thousands to sort though.

Packetloss is what we are seeing. Not lag. When everything seems to come to a complete stop, nothing happens at all for good lengths of time.. consistantly (or not consistantly, but constantly). This is packetloss or Ploss.

the information is not getting to NCSofts servers. AT ALL, they are not receiving the information that you have punched in, be it click at this location or initiating an attack with another object, or whatever. It works both ways though, The Server has sent information to you, but your not receiving it, or just getting this and that here and there that make the whole lineage2 world seem like a very confusing one. This is why people tend to see different things.

"Why are you inside that NPC"
responce: "Huh? i'm standing beside it"

Packetloss is mostly due to that kind of thing happening. Or forexample, if you fighting along and your entire screen seems to stop, meanwhile people on the other end with you, still see you whailing on that monster right with them, BUT your action you've tried to qeury up from there may not be seen on there screen.. or may even though you aren't seeing anything happen on yours..... it's a terrible world out there.


This also explains why some people load up the game.. or are playing and suddenly there character stops moving, but you can see everyone talking in the chat, you can see people porting out and in and moving around and switching weapons or armor... and all that stuff... yet you yourself cannot type, you cannot move, you can't do anything.... why? Because your only receiving the nessary info from the server, but the server isn't seeing anything you are trying to do yourself. Why? Either because a firewall has blocked the information from getting to the server, or it's one directional packetloss (which can occur.. it's just usually unlikely)

That is a good explaination right there. And what people are most often experiencing right now is not "lag", but indeed packet loss. It seems to be oddly increasing from 6-12 PM EST, yet less so the other 18 hours of the day. (but it still happens)

Also, another interesting observation is that packet loss happen more often when interacting with the gatekeeper and gating.

I exp this kind of lag when playing a different MMORPG a few years ago. I pinpointed what router was causing problems. After a few weeks of this i was so mad i called my cable company and talked with a tech guy there. He re-routed my connection to by-pass that bad router and my problem went away.

I dont know if this would work for you but it may be worth a shot. ;)

I just moved a couple hundred miles and now I have this major lag problem which wasn't there before. I think its some kind of network problem down at NC. Pretty lame though.

I think its some kind of network problem down at NC.

!WTB BREZ for Reading comprehension

I'm still having the lag problems too, I don't see this getting fixed anytime soon.

Because whoever is responsible for this problem 2 things are for sure, one, its not a problem the WE can solve, two, it means some of us cant play a game we are paying for.
Im sure NCsoft could be doing more about this, or at the very least give some updates, if the situation is such that many of their customers cant use their service because of a net problem perhaps NC should consider moving to a new host for the servers, since is evident this one isnt working.
Just because this problem doesnt afect YOU doesnt mean its not a problem, or that NC cant do anything to fix it.

Who ever said it doesn't affect me?

Here's an analogy. You prepay for a gym membership. However, for a month, the main road you take to the gym is under construction and the only alternate route takes you an extra hour. Is it the gym's fault? Should they give you back your membership fee? Should be somehow pressure the city to fix the road faster?

You see, I realize that there are some issues NCSoft can fix and some that are completely out of their control. The key is knowing which is which and not getting ****** off about it.




actually you made a mistake in that:

it should be that the road to the gym has been badly damaged and needs construction... but the gym wasn't aware of it for the first while, now they are aware of it, and the construction crew has been informed... however, people are still trying to drive down that road and getting stuck/lost/destroyed and never getting to the gym, no ReRoute or Detour or whatever has been posted, and no effect to do so by the company responcible for that road.

If they could forcefully reroute or detour the traffic away from the road, although it would take perhaps a little longer to get to the gym, you'd get there safely.

In this manner, if your ping to the servers were roughly 50ms and the detour ends up increasing that to roughly 75-100ms... but all packets in tact.... the results would actually be excellent in the first place because there wouldn't be lag experienced..

Right now i'm seeing not really lag as everyone generalizes.... they use "Lag" in a manner that isn't actually true... Lag is ping, ping is the time it takes for a message to be sent and a responce received, if that ping increases, your lag increases, if you hit 1000ms ping, you are lagging exactly 1 second behind. This is unplayable for first person shooters, for sure, and generally every other game..... but 350ms ping and lower is playable on lineage2 (0.35 seconds after you click, you do it..... 50ms is 0.05 seconds after you click, you do it)


Alot of people are refering to the "lag" as actually packet loss. or "PL"/"Ploss". Most of everyone is experiencing "Ploss" due to a few routes (or "roads") being either damaged, or messed up in some manner. It could as simple as a frigen RJ45 cable connector not making full on contact in some master router at savis... and most likely they've got thousands to sort though.

Packetloss is what we are seeing. Not lag. When everything seems to come to a complete stop, nothing happens at all for good lengths of time.. consistantly (or not consistantly, but constantly). This is packetloss or Ploss.

the information is not getting to NCSofts servers. AT ALL, they are not receiving the information that you have punched in, be it click at this location or initiating an attack with another object, or whatever. It works both ways though, The Server has sent information to you, but your not receiving it, or just getting this and that here and there that make the whole lineage2 world seem like a very confusing one. This is why people tend to see different things.

"Why are you inside that NPC"
responce: "Huh? i'm standing beside it"

Packetloss is mostly due to that kind of thing happening. Or forexample, if you fighting along and your entire screen seems to stop, meanwhile people on the other end with you, still see you whailing on that monster right with them, BUT your action you've tried to qeury up from there may not be seen on there screen.. or may even though you aren't seeing anything happen on yours..... it's a terrible world out there.


This also explains why some people load up the game.. or are playing and suddenly there character stops moving, but you can see everyone talking in the chat, you can see people porting out and in and moving around and switching weapons or armor... and all that stuff... yet you yourself cannot type, you cannot move, you can't do anything.... why? Because your only receiving the nessary info from the server, but the server isn't seeing anything you are trying to do yourself. Why? Either because a firewall has blocked the information from getting to the server, or it's one directional packetloss (which can occur.. it's just usually unlikely)



QFT... Well said...