NCSoft Company Philosophy - Link to Corporate Site

General Discussion Started Last reply 41 posts
In light of recent posts maybe a good time to reflect upon Corporate Policy and Philosophy mmmhmmm.

One of the three aspects of NC Soft Company Philosophy
http://ncsoft.com/eng/nccompany/philosophy.asp

Next Culture - Working with Customers
Our customers' needs are important to us. To respond to our customers' diverse needs and apply them to our game development and services, we have promoted a system where programmers and customers are not isolated from one another. They cooperate and interact from the very start of the game development process. We are also working hard towards exceeding our customer services standards in-game.
=X
two thumbs up from me! They excell in their CUSTOMER service.


wait... which customers?

In light of recent posts maybe a good time to reflect upon Corporate Policy and Philosophy mmmhmmm.

One of the three aspects of NC Soft Company Philosophy
http://ncsoft.com/eng/nccompany/philosophy.asp

Next Culture - Working with Customers
Our customers' needs are important to us. To respond to our customers' diverse needs and apply them to our game development and services, we have promoted a system where programmers and customers are not isolated from one another. They cooperate and interact from the very start of the game development process. We are also working hard towards exceeding our customer services standards in-game.


I hope this is getting implemented in C5 :O


In light of recent posts maybe a good time to reflect upon Corporate Policy and Philosophy mmmhmmm.

One of the three aspects of NC Soft Company Philosophy
http://ncsoft.com/eng/nccompany/philosophy.asp

Next Culture - Working with Customers
Our customers' needs are important to us. To respond to our customers' diverse needs and apply them to our game development and services, we have promoted a system where programmers and customers are not isolated from one another. They cooperate and interact from the very start of the game development process. We are also working hard towards exceeding our customer services standards in-game.


I hope this is getting implemented in C5 :O



QUOTED FOR TRUTH
Well it looks to me like the only way to not get banned for speaking out is hitting out with their own words. I'd love to see how you could ban and delete something that is a direct quote from themselves.
People have been saying "the truth" for a long while and are not banned. You people chose to post the letter without revising it so it would not be moderated - and then of course, reposting it over and over again. I'm almost starting to think that you never intended to get listened to and just wanted to be heard.
Agreed..

But then again. It is easyer to deny there is any problems..
Not really sure why you're referring to "you people" when I'm clearly a) not banned and b) have set about reminding them of their own company philosophy.

Don't generalise - it just makes you look bad.

People have been saying "the truth" for a long while and are not banned. You people chose to post the letter without revising it so it would not be moderated - and then of course, reposting it over and over again. I'm almost starting to think that you never intended to get listened to and just wanted to be heard.



It was to make a point, if they'd not deleted it is the first place it wouldn't have been reposted so many times.

Well it looks to me like the only way to not get banned for speaking out is hitting out with their own words. I'd love to see how you could ban and delete something that is a direct quote from themselves.



It will get shoved under the carpet and forgotten.
this repeated banning, deleting and blocking is doing anything but detering. It's making people more fed up and giving them more of a desire to do try and get something done.


Well it looks to me like the only way to not get banned for speaking out is hitting out with their own words. I'd love to see how you could ban and delete something that is a direct quote from themselves.



It will get shoved under the carpet and forgotten.



/bump - not if I can help it~
If you had written it in a way that doesn't infract upon the rules, it wouldn't have gotten deleted in the first place.

And by you people, I mean the collective /signers, who think they're all that for "speaking out", thinking everyone else has been quiet just because they themselves haven't been listening.

Just another example: Bumping is against the rules, period - and doing it while the thread is still at the very top of the forum is only an invitation for a lock.

Enough of this for me: I thought the whole noise move was a good idea until I saw it executed the way it was. Sad, really, and I hope that none of your game accounts take the ban hammer.

If you had written it in a way that doesn't infract upon the rules, it wouldn't have gotten deleted in the first place.

And by you people, I mean the collective /signers, who think they're all that for "speaking out", thinking everyone else has been quiet just because they themselves haven't been listening.



"To stand in silence when they should be protesting makes cowards out of men"
- Abraham Lincoln
Forum Rules and Guidelines:

11. Respect the opinions of others

Often times arguments can’t be won, so if you have a contrasting opinion, please state it simply and clearly. If necessary, agree to disagree with others who may have differing opinions. When discussions turn to long, hostile arguments, the thread will be closed or removed.

If you had written it in a way that doesn't infract upon the rules, it wouldn't have gotten deleted in the first place.

And by you people, I mean the collective /signers, who think they're all that for "speaking out", thinking everyone else has been quiet just because they themselves haven't been listening.


Please don't presume to know what I am thinking.. or anyone else for that matter. I just want something done for this game, this game I USED to love, but now just feel obligated too

If you had written it in a way that doesn't infract upon the rules, it wouldn't have gotten deleted in the first place.

And by you people, I mean the collective /signers, who think they're all that for "speaking out", thinking everyone else has been quiet just because they themselves haven't been listening.



Do you even play this game? (game = lineage2, game doesnt = how many posts on official boards you can amass)
One problem with this. This is under all the korean stuff. There is infact a different link at the top about the NA NCsoft. Anything that isnt linked from there, really isnt about NCsoft NA. But Im sure in Korea they do listen there.
I have written nothing other than what you can see here. Please stay on topic within this thread -it is about NCSoft Company Philosophy and reflection upon one of the three core cultures.
**** the man, it's that simple. Get off your high horse, quite obviously your "methods" havent meant jack or joe so don't try to lecture us on what to do and what not to do. That letter has been read by several thousand players and when we speak, several thousand players read it, contrary to here on lineage2.com where forum messages reaches not even a tenth of that.

One problem with this. This is under all the korean stuff. There is infact a different link at the top about the NA NCsoft. Anything that isnt linked from there, really isnt about NCsoft NA. But Im sure in Korea they do listen there.



You're right it is under the Korean section, however it represents the global philosophy. Quite an interesting read actually - well worth looking over.
Nobody has stood in silence, except the people who started posting here today. Nobody is asking silence, either. But, Epiphonia, you are right.

However, Epiphonia (I could have sworn I saw you /sign a few under a slightly different nick, my apologies if it was a confusion), I'll get to sleep. Hijacking good threads is in bad taste, and for that, too, my apologies. ;)

I believe the one thing they're neglecting with the community isn't listening to it, but talking to it.

PS: Heretik, yes, I play the actual game. And yes, the forums are part of the gaming experience for me.
Silence would be every post that has been deleted for the past 2 years with no reply or lock or saying WHY.. they do not deal with issues, they merely delete.

Nobody has stood in silence, except the people who started posting here today. Nobody is asking silence, either.



Well, in this you can be right, I dont monitor the official forums much so you may have posted your concerns and had the thread deleted before it reached my eyes.

These posts, these same concerns have been going on for 2 years now? The problem is still here. It is obvious your subtle posts or concerns are falling on deaf ears.

Silence would be every post that has been deleted for the past 2 years with no reply or lock or saying WHY.. they do not deal with issues, they merely delete.



I agree total avoidance


If you had written it in a way that doesn't infract upon the rules, it wouldn't have gotten deleted in the first place.

And by you people, I mean the collective /signers, who think they're all that for "speaking out", thinking everyone else has been quiet just because they themselves haven't been listening.



"To stand in silence when they should be protesting makes cowards out of men"
- Abraham Lincoln




"I am rather inclined to silence, and whether that be wise or not, it is at least more unusual nowadays to find a man who can hold his tongue than to find one who cannot." -- Abraham Lincoln
That's okay :)

No I haven't posted on anything else - this thread was my first usage of L2 Official Forums. But having come across this I think it needed bringing to the attention of both sides of the battlelines drawn out here today.
Disrespectfulness :( i wanna hear spam tell us how many accounts he bans in 1 month plz :eek:

People have been saying "the truth" for a long while and are not banned. You people chose to post the letter without revising it so it would not be moderated - and then of course, reposting it over and over again. I'm almost starting to think that you never intended to get listened to and just wanted to be heard.



I revised my post, seems any mention of "farmer" and a red light goes off in the NC office - they slide down poles into the emergency ban chamber and get it removed within seconds.

Ignorance really is bliss, it seems.



If you had written it in a way that doesn't infract upon the rules, it wouldn't have gotten deleted in the first place.

And by you people, I mean the collective /signers, who think they're all that for "speaking out", thinking everyone else has been quiet just because they themselves haven't been listening.



"To stand in silence when they should be protesting makes cowards out of men"
- Abraham Lincoln




"I am rather inclined to silence, and whether that be wise or not, it is at least more unusual nowadays to find a man who can hold his tongue than to find one who cannot." -- Abraham Lincoln



If you read the quote it was in reference to "nowadays" middle of the 19th century rather out of context here. And with all this debating and posting you chose that to reply too?
/agree

There is a problem, a HUGE problem so you...

- You make a petition and you get automated replies without any help, and any change.

- You send a ticket using the support service and you get and automated mail, without any help, and any change.

- You post in the forums and your topic get closed/deleted/banned account, and they threat you with banning your ingame account.

Yes, they are silencing us.
Bob Dylan:

I accept chaos. I am not sure whether it accepts me. I know some people are terrified of the bomb. But then some people are terrified to be seen carrying a modern screen magazine. Experience teaches us that silence terrifies people the most.

Mark Twain:

It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt.
"It's really easy to spread the word of incompetence at E3 when you have an industry pass" -- Ernesto

You make a petition and you get automated replies



Thats not true....



If you had written it in a way that doesn't infract upon the rules, it wouldn't have gotten deleted in the first place.

And by you people, I mean the collective /signers, who think they're all that for "speaking out", thinking everyone else has been quiet just because they themselves haven't been listening.



"To stand in silence when they should be protesting makes cowards out of men"
- Abraham Lincoln




"I am rather inclined to silence, and whether that be wise or not, it is at least more unusual nowadays to find a man who can hold his tongue than to find one who cannot." -- Abraham Lincoln



"Public sentiment is everything. With public sentiment, nothing can fail; without it nothing can succeed." -- Abraham Lincoln
Bah, sorry about the continued hijack then ... >.<; Always so difficult to resist.

Anyway, if you don't believe that there are plenty of posts on raid farmers/botting that don't get deleted or locked, I invite you to actually hang around these forums before judging them (because by that token, people also arrive at the conclusion that only botters ever post on blah, and I think we've had an impressive demonstration of this not being the case just now).

Feel free to use the search function - unless threads are cleaned up for censorship once they've slipped off the first few pages, not an awful lot of it was happening before this little debacle.

PS: I'm very curious where this quote war will go.

PPS: Splatter, they changed (a few weeks or now maybe months - I've no sense of time with this lack of holidays >.< ) the messages. I had a lot of slightly different texts before that, but nowadays it is a very fast copy and paste message that obviously often doesn't take the actual text of the message sent into account fully. :p



If you had written it in a way that doesn't infract upon the rules, it wouldn't have gotten deleted in the first place.

And by you people, I mean the collective /signers, who think they're all that for "speaking out", thinking everyone else has been quiet just because they themselves haven't been listening.



"To stand in silence when they should be protesting makes cowards out of men"
- Abraham Lincoln




"I am rather inclined to silence, and whether that be wise or not, it is at least more unusual nowadays to find a man who can hold his tongue than to find one who cannot." -- Abraham Lincoln



Never mistake motion for action.
Ernest Hemingway

Just because you have done a lot today - does not mean that anything has been achieved in doing so Tsirin. Listening and adhering to your philosophy would have been better.




If you had written it in a way that doesn't infract upon the rules, it wouldn't have gotten deleted in the first place.

And by you people, I mean the collective /signers, who think they're all that for "speaking out", thinking everyone else has been quiet just because they themselves haven't been listening.



"To stand in silence when they should be protesting makes cowards out of men"
- Abraham Lincoln




"I am rather inclined to silence, and whether that be wise or not, it is at least more unusual nowadays to find a man who can hold his tongue than to find one who cannot." -- Abraham Lincoln



"Public sentiment is everything. With public sentiment, nothing can fail; without it nothing can succeed." -- Abraham Lincoln



"Don't mess with Texas." --G.W. Bush