I was wondering...in My Account Management one of the options is to deactivate my game card - can i do it for instance for a couple of weeks or so...and then re-activate it - do I get to use the 14 days or they're completely gone...and can i reactivate it at all or it's done and i have to buy a new one!?
Thanks in advance for your response and my apology if the question was put up for descussioun by someone before me!
If I paid for 1 month with a credit card, then the next day paid off the card and cancelled it.
On the billing site of L2 it would still show me as setting to renew with that card, if I cancel it will send me to a page informing me my account has been canceled and will say " your account will be deactivated on [insert date] ", that date being 1 month from last payment.
So in answer, I would belive that a game card works the same way, the option is there but in the end changes nothing. If you cancel, I assume you will see a message saying you canceled and the account will expaire on whatever day the card ran out. I dont belive it will save the days for you and let you use them later no, Ive never heard of that before.
If you deactivate you account in any way, NCsoft looks at the amount of time that you have already prepaid by gamecard, credit card, or whatever method you have used. You account stays playable for that amount of time. So if you have 14 days left, and you deactivate, you will still be able to play your account for the next 14 days. After this, the account will become unplayable.
To answer in short, deactivating leaves your account open until your prepayed play time is consumed. There are no means to preserve your prepaid time for a later date by deactivating. You can, however, petition NCsoft and tell them your story. They take it case by case, and I don't know if they do it or not, it's an internal thing, but e-mailing support is your only *chance* to have your time preserved during a leave from the game. I wouldn't expect too much because they really don't have to do anything because you paid and agreed to their terms. It's entirely up to them. I would try it anyways though because NCsoft support has been very helpful to me in my experiences. I know they have let some people down, but if you ask nicely, they actually do try and help however they can.