PlayNC account security (email)

Site / Forum Issues Started Last reply 1 posts
Is there an issue with the email we are normally sent from NCsoft when changing our master account / game account password?

When our password is changed we should be sent a "Password Reset Success" message in the following format:

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Someone at __.__.___.___ has reset your PlayNC Master Account password for account _______. If you did not make this change, please contact support immediately at [email protected].
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I changed my password a number of times over the last couple of days, yet today was the first time I received the confirmation email. Is anyone else experiencing the same?

Also, shouldn't an email be generated when someone is failing to change your password or failing to access your master account?