I already have such a system, but not sure how on earth that would benefit the call there.
If you're talking about NCSoft getting it, it wouldn't help anything, there's still a limited amount of lines, what they need is a queue system.
If you mean something third, then you lost me
PBX is a queue system. I used it at my old tech support job, a employee logs into the phones and then calls can start coming into them. It's fairly good program. They of course would need a phone system, not sure what type they are using.
I already have such a system, but not sure how on earth that would benefit the call there.
If you're talking about NCSoft getting it, it wouldn't help anything, there's still a limited amount of lines, what they need is a queue system.
If you mean something third, then you lost me
PBX is a queue system. I used it at my old tech support job, a employee logs into the phones and then calls can start coming into them. It's fairly good program. They of course would need a phone system, not sure what type they are using.
It merely depends upon their capacity. There is no such thing as an unlimited queue. It's a specific number. Generally you'd want one that would never, during regular operations be reached. However, these are hardly regular operations. One would hope they would be able to add capacity during an emergency but who knows?
They do have a queue system but only for a certain amount of users. One of the prime rules in business is to build to suit most needs dont overbuild to suit rare needs.
It is a waste of money to potentially build a system that is very expensive for something that very well might not even happen (of course this doesnt apply to dams and things to do with human life etc).