is there any hope left

well i'm begining to fade away
i just erase all my emails by mistake at least i have the ticket i hope thei don't need any more info case i'm done

Call them its alot easier, i waited maybe 25 mins, tlked to a rep and took 2 minutes to reset it for me =)

Call them its alot easier, i waited maybe 25 mins, tlked to a rep and took 2 minutes to reset it for me =)

i'm out side USA and i't my cost my first and i can't spell my acount it's to long SuAdminCrypt just if i say it like you read it

oh if may i ask what info have thei requested?

oh if may i ask what info have thei requested?

Propably the Unique Code you received through e-mail when you made a Lineage II account, the date of birth and your first and last name. And accounts name of course :)

I was really mad at first that I was unable to get help. I called and called and got through finally today. The staff was actually really nice and once I was able to give them the info they wanted they reset my pass and I was ready to go. So for all those still waiting yeah it sucks but they are still working. I'm not real sure about the response time on emails (I got an email update on my call from the rep I spoke with after we hung up), so maybe the call staff and email staff are the same. If you have enough info to show them that it is your account they can help.

-polarity

well the only think i don't have is hint answer and cd key i buy'd that from them and is in acount

well i dont know su, they asked for the cd key, and other personal info

well i dont know su, they asked for the cd key, and other personal info

how can i give the cd key if i buy'd it from them online
and i did not save it

if i say with what credit card number i have buy'd the cd key is it good?

Call them its alot easier, i waited maybe 25 mins, tlked to a rep and took 2 minutes to reset it for me =)

i'm out side USA and i't my cost my first and i can't spell my acount it's to long SuAdminCrypt just if i say it like you read it



There are programs you can use online to make phone calls through your ISP. I haven't used one in years, but they must still exist. You need a microphone of some type, and download some program. www.skype.com (http://www.skype.com) will charge a bit if you call a land-line. Other services are summarized here. (http://www.vnunet.com/computeractive/features/2146581/cheap-online-calls-cheap-talk)

They may cost a bit to start, but less than the $100 some have indicated would be required to wait on hold for hours.

lol it's out of the question

I got them on the phone, they wanted some of the following:

CD Key
Original credit card used to pay for the account (I started this account with a game card and they let me supply them with the first credit card I payed with.
I can also say the first person I got didnt help me much, and I was pretty irrate with her. I was nice to the second guy though and he helped me. So make sure to be friendly with them, hey it can't hurt.

-polarity