Is there any chance of recovering an account if I don't know my Unique ID or my Serial (deleted mail and purchased online)? I can give them my last 4 digits of credit card!!
I recovered my account using the last 4 digit and some other informations
Hell I started out remembering the wrong PlayNC account and they still did track my game account to the right PlayNC account.
All this was done using the phone suopport, so I urgently suggest you do the same if possible.
Ya let me waste 1 hour of long distance, to talk their incompetant [censored]? pfft I'd rather just let my lawyer handle it. My billing date is Monday and there is no way I am gonna pay for the 5 accounts in my house.
Do I understand that you pay 90.00 per month for 5 accounts and have no sign-up or authorization notes or records for ANY of them?
What's up with that? Over 1000.00 per year and you don't have any records?
Wow!
Ya let me waste 1 hour of long distance, to talk their incompetant [censored]? pfft I'd rather just let my lawyer handle it. My billing date is Monday and there is no way I am gonna pay for the 5 accounts in my house.
Yeah, sick your lawyer on them gogo~ lol
Seriously though, what were you thinking, deleting your activation email, when they explicitly ask you to *save* it for future identification purposes? You're not entirely without fault here. This whole ordeal shouldn't have happened, and they could have handled it better, but in my opinion, they did the right thing resetting our passwords.
RE: incompetence: And I understand, that once people have gotten through to talk to NC employees, they have gained access to their account rather quickly.
And I think you should deactivate your accounts for the time being, if you know you won't be able to get on before they charge you. That's a good idea.
I could possibly be a little more sensitive, because I know it's frustrating. But it just kinda ticks me off, when people vent their anger towards someone else, when they could have prevented it themselves (by not deleting activation email, by remembering "lost password question/answer", by remembering the birthdate you registered with).
What's all that about people?! Can't you just remember PlayNC account, password and your date of birth? That's sick.
For a number of people, the password on the PlayNC account was changed and the secret question no longer accepts the correct answer. For those people, nothing they could do on their part would change the aggravating need to contact NCSoft for reset.