I wanted to make this poll to judge the player base. As with everything NC wants figures...
Which means in order for Mistryl to relay our concerns she needs numbers. I'm going to put four choices before you, now i don't want this long drawn out speach this would only taint the results.
Just pick one of the four.
So here are the four choices:
1# I'm working on getting my account back, i'm not worryed about how long this may take.
2# I'm working on getting my account back, but i didn't need this.
3# Thats it....I've had enough!
4# I was able to get back in game with no troubles
4. No problems getting into this account. Same birth date as my second account, so easily remembered. Why oh why did I have to get so creative with my first account? :confused:
If I could just log in the PlayNC site so I could change my passwords I would feel a little better and its not that I forgot my passwords or anything, its just their site security. I gave all the correct account info and got a response saying they will get to me as soon as they can. it's been about 4 days now.
my creditcard is feeling very vunerable right now. I hope I get to log in soon.
I need my Lineage2 fix, I'm getting the shakes man!
I find it amazing the number of people that had no trouble, yet nearly everyone I have spoken to within my little circle has had problems, excluding Esmera.
Would that lesson be dont put your faith in Koreans?
And yes I'm at about 2.9 now.
I've played this game honestly for over 2 years now, no ebay, no botting and trying hard to ignore those who do either while building a clan and an alliance on Lionna that condones both.
How dare a company refuse me access to change my payment details without giving me any notice of their attempt to do so, all because I used the same password in 3 different places. This is a JOKE DM, please dont trivialise it.
I have no ill will for anyone in our alliance who leaves because of this, because that would be hypocritical.
1x #2 on my active account
1x #4 on my inactive second account
Isn't that ironic ? The account, that I do NOT play and do NOT pay for, I can access without any problems.
Oh, and I do know birthday and secret answer. That does not help.
72h without any reply from support so far.
Let me put it this way: If I wouldn't love the german community work, I would be gone for good.
Somehow, I can tell most of you as easily as my children. And I don't have any NCSoft SuperPowers. Imagine if I had ?
The problem here, is that NCSoft didn't have an emergency plan. They were hit with a disaster, and had no plan to confront it.
Emergency plans is what I create. (My best friend's Dad, when I was a kid, was a fire chief). I never forget his words, and always give him credit with my clients.
*bows* Merci Chef Imbeault (Chef Pompier de Brossard)
Yes yes i know... i can be lazy and that what happend the first time...
Then a bit of reading and following up the right procedure and I got my accounts working again.
I got 3 accounts:
4# I was able to get back in game with no troubles
4# I was able to get back in game with no troubles
4# I was able to get back in game with no troubles
*it's funny... the last i played this game was may 2004 and then a couple of weeks ago I decided to come back to L2, then *bam!* password reset happens and I can't access the game :( -- LOL what a way to welcome a player back :) I guess I should have stayed away from L2 pfft! :p
* still waiting for a reply from support, hmm 5 days now and no reply :( *** must cancel billing!!!***
#5 was told my account was inactive when trying to reply to a post while it was infact active(after cats went down on pts, but before the board) so I went ahead and changed my game password just in case. Notice comes out and changing PlayNC and game password again went smooth :).
#4 but I wouldn't call it "no troubles"
and I haven't even attempted to fix the accoutns I got for my friends as a wedding gift. They didn't play for very long anyway. :( (groom moved on to DDO and bride is gonna have a baby. woot!)