Huge problem!!!

General Discussion Started Last reply 3 posts
ok so i went on vacation and when i came back i heard about the security hole. I have to play NC accounts upon which i always forget which has my L2 account. So i log into one of them to see if my account is there so i can change the password. It wasnt on that NC account so i hop to my other account to see if my L2 account is there. I look and see taht neither have my L2 account EVEN though i was just charged not even 2 weeks ago for the account. Neither of my play nc accounts have any billing info in them either... The ONLY thing i found was a code for Lineage 1. Any ideas?
I may have just lost my 50 sps thats over a year old..... I tried calling only to recieve a busy signal, and i have opened a complaint online but they need my birthdate i used to open the account and i dont think i used my actual b-day because im only 17. Also, they asked for my auth code that came with the original email, which i also dont have. All i have is the credit card used and the Box with the cd-key. Can anyone help me out???? :confused:
Call or email support. No one on the forums can help you.
You have to contact support. But having the Account Name billing info and the CD key should get you started of on the right path.