To the people still slipping in their complaints about the downtime and not getting compensation: Its over with...move on. You want compensation for the downtime? You got a Security Fix. They did their job and guess what...that monthly fee entitles you to their service, which includes them fixing problems that cause risk to their customers. You got what you paid for.
A security fix of their software. They don't HAVE to give us anything of course, but of course it shows good sport for them to do so and it would stem some of the negative attitude towards NCSoft after this whole fiasco.
Its not like it would really cost them anything to do so. Most suggestions would be fairly easy to implement.
I just want to say, when i was playing wow.... And they did have issues where the playerbase couldn't log in, i did recieve a free day here and a free day there.
I think you are getting it backwards, noone wants a downtime garantee, downtime happens, errors happens, bad calls and good calls happen, etc.
What was brought up was that it was a good idea to stem some of the bad negative blood after the long downtimes, account issues (including no warning of case sensitive secret answer, when all most of the rest of L2 is not case sensitive). It would be a fairly simple thing for the team to do and a good gesture.
so the server was down a bit. seems to me that would be part and parcel of having a server based computer game.
We all pay the bank to use "their" car each month--when it's in the shop they don't give us a refund.
You pay service fees on bank accounts--it's not waived if the atm is down for a couple days.
There's a flat fee on your cellphone bill--it's not reduced if u have a broken phone for a few days.
Maybe i'm missing something. I think there was a LOT of grief from players about game being down (which I can understand) but the idea that "it's OVER for Godsakes!!!!" is one I agree with.
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I personally would like a refund for both my accounts from the date they were made and a bit extra for time spent.
Read some people, NcSoft has killed their own player base in the future with this very game. So asking for a small refund on all the downtime isn't something they should deny. They have pushed and pushed its time players do the same.
Fisherman usually let the small fish go and put the largest on the wall. The fish that do nothing but feed off the bottom, we beach. I hope the sand is warm.
Fisherman usually let the small fish go and put the largest on the wall. The fish that do nothing but feed off the bottom, we beach. I hope the sand is warm.
Which part of THEY DO NOT HAVE TO DO ANYTHING FOR US do you have problems understanding.
The issue is only brought up because it is something they can do because its a good thing to do and breeds a positive attitude, instead of the current "NCSoft doesn't give a %)#¤#¤ whatsoever" attitude which is worse than ever. I really do not want to see the L2 subscriber base declining again.
Its called "customer relations" and alot of other companies does it. Hell even our powercompanies and ISPs does it.
Feel free to call me a whiner for this, I don't mind.On the front page,does that not say FOUR hour maintenance today?Since when is weekly maintenance 4 hours long? O.o
I still think it's a bit premature to say they will or will not do anything. If they do nothing, I'd be surprised (read, slightly disappointed) but move on as if nothing had happened. People demanding they get a free level (yeah, it was suggested) or whatever should just learn a bit of perspective.
I'm still confused about the WoW talk. First, someone said it never happens, then someone said it has only ever happened once, then splatter says it's happened several times. Personally, I wouldn't know. I played it for about 2 hours and gave up and don't follow anything about it.
Nah, one free level is too much. I'd just rather have them remove the bots. Then again, if they listened to their own misison statement, there would be no bots either. So, i'd prefer them doing their job instead of giving some crappy compensation.
And the thread lockdown timer has begun or the Qais ban timer.
I'm still confused about the WoW talk. First, someone said it never happens, then someone said it has only ever happened once, then splatter says it's happened several times. Personally, I wouldn't know. I played it for about 2 hours and gave up and don't follow anything about it.
When i was playing wow, they had those server overloaded issues. And i remember looking at my subscription payments and when the next payment was due. And i had at least twice where because of the issues they gave me a free day
Your looking for a reason to post, fine. Just shows you would rather have attention than a refund.
SirElrohir, the forums are not greater than real life. If you are able to finally understand this the middle east might have peace forever. You might even meet the elusive woman species.