Sorry Mistryl, I realize that you don't need people posting about this problem all the time, but I felt that I needed to say this. I have been an IT professional for 26 years. My main work is done in hardware support, servers in particular.
Just going by where I work now, if a production server was down this long the entire server team would the on the street looking for new jobs as they would have all been replaced by now. This is really terrible!
Please people, don't reply to this post. Let's not upset Mistryl any more than she already will be by my posting this. If a moderator would lock this thread that would be nice too. I really don't want to beat a dead unicorn on this.