I am new!!

Hi all there.Today i just made my account and i bye the game!But...I do the install and all the things i have to do.When i double click on the game it is writing that is downloading a file the name of is Lineage2.newfile,the file never download and after 2 minutes is telling me this message-->The connection to the update server has been terminated, and when i push ok the downloading is closing!!Also it is writing in development that Community server is unanvailable.Please help me i dont know what to do and i want to play.
Panagiotis from Greece
Account Creation today!!

Well, first off, welcome to Lineage 2!

It is possible that there might be an issue with the update server. However, I also wonder if it is a firewall issue.

I'm sure that there are people on this site who might be able to talk you through some sort of work-around.

However, do not discount technical support. They actually can be quite helpful.

Comunity server is in-game messagy system, gfot nothing to do with downloading nd updating the game.

i cant get in the game again plz help me!!

i cant get in the game again plz help me!!

Okay. Tell us exactly what had happened as you tried to get into the game. Did the update server give you the message, "All the files have been updated"? Or did it even start to update? What error message did you get? Do you have a firewall? Are you trying to run other programs in the background?

To Angdil
Hi there i have no message of "All files have been updated" the update cant start and i dont now why!
I dont know if it is the firewall i have a router in my home because i have 2 computers.
Plz Help me.

To Angdil
Hi there i have no message of "All files have been updated" the update cant start and i dont now why!
I dont know if it is the firewall i have a router in my home because i have 2 computers.
Plz Help me.

write... support.

To Angdil
Hi there i have no message of "All files have been updated" the update cant start and i dont now why!
I dont know if it is the firewall i have a router in my home because i have 2 computers.
Plz Help me.

It could be the router, but I have no experience with them, so I can't give you help on those.

The firewall is a more likely problem. It looks like it won't let your computer access the update server. On my firewall, I have to open a screen called 'Internet Permissions' or something close to that. It lists all the programs on your computer and lets you manually click 'Grant Full Access.'

You need to find your firewall's 'permissions' page, and manually grant access to all the programs accociated with Lineage. There are several, most with 'lin' or 'gameguard' in their name.

The first step is to get the Updater to run. I agree that contacting support is a good idea too. Get as many folks helping as possible. I hope my humble suggestions help.

panagiotis1987, do u have some friend who are good in computer? you might want to ask them for help.

I have a router and none of the PCs on my network have a problem. You don't need to open any ports on the router or anything; L2 uses only outbound connections, it doesn't need to listen for inbound connections, so a NAT router shouldn't affect anything.

A firewall, though, may well block the outgoing connection, so I'd focus there first.