Due to credit card issues... the leader of a friendly clan was banned. This is bad in of itself... but the thing is this is on Franz... and the clan has an Aden clan hall.
My question is what happens to the CH? We all chipped in to pay for it... and we may very well be forced to give it up for. Couldn't you just transfer clan leadership or something? A clan can recover from losing a leader... but losing a CH they worked very hard to earn is a blow that is especially hard on any server... especially this one... who's members had to work especially fast in order to assure it goes to them.
If you guys keep putting money in the clan WH you wont loose it. You can keep it forever until the money runs out
QFT
Anything you have in the clan warehouse is either gone forever, or until the leader gets issues resolved with NC. Hopefully you have officers or something with the ability to give rights. You won't get any clan levels, skills, or much else, unless the leader gets things straightened out.
Your best bet may be to pay for it for awhile, then when nobody is paying attention, try to transfer the ch to a new clan..
Unfortunately, any money paid for the ch at that point would also be lost.
The new Clan Rank System Allows the Clan leader to Grant
Auction Privileges to Officers of the Clan
If he does this in advance such problem can not happen.
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To the wait till money runs out system: Lets assume the clan hall is running with a full function configuration and the clan has ~200mil in clan wh.
it takes longer then 2 years till the clan hall will be put to acution by the npc system.
Cant you just go to the High Priest and change the leadership? I am not for sure how that works if the old leader has to ok it or not but could always try that.
The new Clan Rank System Allows the Clan leader to Grant
Auction Privileges to Officers of the Clan
If he does this in advance such problem can not happen.
Why would a legit player do something like this in advance? No... he never gave out rights like this... but why would he? Are you suggesting we should prepare ourselves to be wrongfully banned?
In any case... yes... he should have given some members lvl 5 rights... but he didn't so this is a problem. We are going to lose an Aden CH... an entire clan is going to suffer... some to the point of quitting... just because NCSoft banned someone for a credit card issue.
the leader has to designate his successor, theres no way to change it unless you yourself are the clan leader unless i've missed something significant :P sounds like your clan is stuck untill either A) he gets his account unbanned, hope it wasnt a serious offence and can be worked out... or B) your clan warehouse runs out of cash and the hall gets reposessed
Well... if it's anything like what happaned with MalineII... the account isn't getting unbanned.
...
I will check with the leader and see if he can atleast email support to see if he can atleast transfer leadership to someone else. If this can't be done... I will be really dissapointed here. Losing an Aden CH... no.. any A grade CH is just too much. It's worth more than any character... worth more than any amount of time spent... worth more than any amount of adena. Man... I really do feel terrible for them.
By the way... it isn't my clan. My clan has no such problems. Though... if I did lose my Rune CH... you wouldn't here from me again.
How can you get banned "due to credit card issues"?
some CCs have precautions against theft, if a purchase looks suspicious or w/e they'll cancel it and/or call you about it. one of my friends had his first account banned from this :P thought he stole his own card - and, its still banned ^^
Why would a legit player do something like this in advance?
Because he might get killed in a car accident? Abducted by aliens? His computer might fry? He might get drafted? Lots of reasons. We have at least 3 people in my clan with all privileges just in case.
They should really allow banned leaders to pick a successor. Everyone is punished when a leader is banned, and it is not fair for anyone when a clan they all worked for (levels, structure, rep points) is sabotaged like that.
How can you get banned "due to credit card issues"?
There's something called charge back which gets you instantly and utterly perma banned.
I heard this happen to some people that got a divorce, I guess the husband called up the credit card company and disputed the wife's L2 charges, which can then take the money BACK from NCsoft and you get hella banned for that.
You EACH have the ability to put money INTO the clan warehouse. The ClanHall takes the money out of it automatically.
So, if you want to keep the clanhall, just ensure you put money into the clanwarehouse each week.
Correct! Stop putting mats or anything else in the Clan Warehouse since you can't get them out again. But as long as you continue to put money in the clan warehouse to pay the rent, you will be able to keep the clan hall. Hopefully the Clan leaders problem will be resolved. You would think that NC could step in and do something here. Transfer the leadership or something. I have to agree that it doesn't make sence to punish other people for one persons problems. That almost reminds me of Nepoleanic law. Guilty until proven otherwise......
id really like NC to point that one out, in the EULA. really, what we DESPERATELY NEED:
A LIST THAT SAYS EXACTLY WHAT IS A BANNABLE OFFENSE, AND WHAT IS NOT. SINCE THE EULA IS NOT ACCURATE AT ALL.
ive been touting this for weeks. problem is, there are no legit players. there are only players that did something really bad and got called on it, and players that havent gotten called on it yet. LOS exploit is a joke. there was a time when dropping adena was FUN, there was a time when training an afk shop was legit (now its not only bannable, but unprofitable). what NC NEEDS:
to adapt a three-strikes-you're-out policy (for issues not dealing with improper account access or illegal program use). with warnings and such. and a denial of payment, shouldnt even be a bannable offense, it should be a closed account that can later be reopened, just as if the player had chosen to close the account. i fail to see the difference. some people are an asset to the game's community, people that deserve at least one warning before a ban, and those people have been dissapearing steadily without warning for the last 6 months.
Well... if it's anything like what happaned with MalineII... the account isn't getting unbanned.
:o I'd like to clarify, I wasn't banned! I still have full access to that account - I've bought a code for it now after all. ^^ I just need a GTC to activate it (or pay for it by CC again).
They only took away 'activated with a retail code' status (it was an OB account) after they gave it out accidentally. :p
I said they closed my account - that's a delicate but big difference. ^_~ I'm sure if I had been banned Mistryl would have whacked me a good one for circumventing it so openly.
closed is very different from banned. closed means no money for NC, but characters still exist. banned is no more access to characters, even if you Want to give NC more money.
In short, a chargeback indicates that there was at best someone who was so upset with NCSoft that they didn't just not pay them, but gave them money (which they theoretically paid their stock holders, or employees, or light bill with) and then took it back.
I can't imagine that $15 would make a huge difference one time...but the bank usually charges you for processing things like that...both the sending and receiving bank.
I know that I had a contractor that cancelled a rather sizeable check that ended up resulting in over $1,000 in bank fees and charges and bank fines and such when I first started dabbling in real estate. Had he simply not paid me I would have been more than a lot irritated at him...but I would have been $1k better off.
The result was a change in my contracts that made sticking me with a chargeback of ANY amount come back to bite you in the behind...and I would imagine the same thing is the case with NCSoft.
And in the eyes of a business, that's the BEST scenario. The worst is that someone has stolen the card, or used someone else's information to obtain it, and as I understand it reoccurring charges like NCSoft employs have more exposure to litigation for continuing to process a fraudulant credit card than, say a department store, where it was used to purchase a new watch.
In this case I know the Clan Leader in question, and I sincerely hope that he can convince someone to review his situation and get the account reactivated....but I don't really blame NCSoft for having a policy like this in place....
When it comes to the cash flow of a publicly held, international company every dollar has to be accounted for and protected, even if it means spending a buck fifty for every dollar they are trying to keep tabs on....it sucks...and it's a huge bloody kill joy when all a guy wants to do is relentlessly obliterate pixelated pixies so as to squeeze some small enjoyment out of his meager existence....but as they say down south, "Dem's da brakes...."
Reading this thread has me really worried. Not to mention a really good real life friend of mine just go this account banned due to the credit card issue. HOWEVER, Nc Soft said if he could tell them the last 4 digits of the first credit card ever used on the account he would have it unbanned. I just wanna know what i can do to insure i will not lose my account. I pay every month with a credit card and i don't know what i would do if i lost my main account.
In my experience NCSoft has always been very cautious with their bans...this one instance is certainly not indicative of a bunch of mass bans that are about to take place because we use credit cards on reoccurring cycles...believe me...they WANT that...processing game cards costs money...manufacturing them and shipping them costs money...processing your credit card will carry a processing fee with the bank probably...but in terms of the volume of business they do this wouldn't amount to much.
If NCSoft has indicated that they will remove the ban if he can provide the first 4 numbers of the first credit card used then that shouldn't be an issue if the account is on the up and up. Even if it's an old card that's been long since cancelled there will be a record of the card number at the issuing bank...and retrieving the last 4 digits is usually just a matter of a phone call to customer service.
what i would sincerely like them to do is to look at the accounts that they do ban, the history of the millions of accounts banned since the beggining of the game, and state (for themselves) what percentage of them were using the prepay cards or trial memberships when banned. my guess is somewhere in the 90% range, implying that if they didnt allow prepay cards, they could significantly decrease their banning process workload.