Need help right now!! - Retail Forum Archives

puresolid Jan 18, 2007, 12:00 PM #1

I need help, I started this game yesterday and i cannot log in, i tried to "Ask a Question" in support but whenever I try to input my e-mail it says it's not valid. It's a trial by the way i bought guild wars and i got 14 day trial. To be more specific i put my id and password in the box press log in and nothing happens. Please help!

Sovrath Jan 18, 2007, 12:03 PM #2

Technical support
1-512-225-6359
Mon-Fri
12pm to 5pm, Central

Try that.

Splatter Jan 18, 2007, 12:09 PM #3

There is like a billion questions to ask to try and work out what maybe the issue.

The first i will ask..... Let me see the your hosts file. You can private message me the contents of that file.

puresolid Jan 18, 2007, 4:49 PM #4

Where can i find the hosts files?

puresolid Jan 18, 2007, 4:54 PM #5

I don't think i have them, i tried one of those free Lineage II websites downloaded their client started the game everything worked great.

Shrimpstoo Jan 18, 2007, 5:04 PM #6

i tried one of those free Lineage II websites downloaded their client started the game everything worked great.

I think that is precisely the cause of your problem.
Anyways, Splatter is VERY good at fixing technical problems and these kinds of things.

puresolid Jan 18, 2007, 5:10 PM #7

No i'm very sure that its not because i re-installed everything twice that's what i thought at first too.

Elrohir Jan 18, 2007, 5:14 PM #8

No i'm very sure that its not because i re-installed everything twice that's what i thought at first too.

No, it actually is.

puresolid Jan 18, 2007, 5:28 PM #9

Lol, really??? The first time I downloaded the game and tried to log in nothing happened..way before I downloaded the free client.

Splatter Jan 18, 2007, 6:05 PM #10

What happened is it overwrote a windows system file, so no matter how many times you reinstall lineage it doesn't make a difference.

If you want to talk about this more, you have to drop me a private message. As the board mods don't allow the type of discussion we are starting to get into.

SsxSin Jan 19, 2007, 3:26 AM #11

duel processor?

different settings if you have one

Elrohir Jan 19, 2007, 6:08 AM #12

Lol, really???

ya rly.

TLANT Jan 19, 2007, 12:23 PM #13

Try disabling/stopping any application firewall software (Panda, Norton,etc.). I got tired of constantly telling Panda to accept the new Lineage II exe whenever it was updated. So now, I stop Panda before logging in. If I forget to do this, whenever I click Log In nothing happens. I have to Window to the desktop and have Panda accept the new exe or just disable Panda for that session. After that clicking Log In works for me.

Splatter Jan 19, 2007, 7:55 PM #14

His problem was fixed three posts ago. :p