In your box you should see a black piece of paper with "Security Card" on it. Make your account or upgrade one you already have with that, enter the serial number. Once you do that go back to your account, Details, I think and you should see something that says select character or something. If it is a new account you will need to make at least one character before you do this. Once it is made select the character you want from the list. Within 10 Days, prob Tuesday after the servers are reset you should find it in your WH.
In your box you should see a black piece of paper with "Security Card" on it. Make your account or upgrade one you already have with that, enter the serial number. Once you do that go back to your account, Details, I think and you should see something that says select character or something. If it is a new account you will need to make at least one character before you do this. Once it is made select the character you want from the list. Within 10 Days, prob Tuesday after the servers are reset you should find it in your WH.
I found this kind of infuriating. When buying the epic set you have the choice to either add a mask to a current account with 30 days or get a new lineage 2 account.
That's tantamount to buying in-game items.