Since my last post got deleted, i will post it again, trying to not break the Rules.
I play Lineage 2 since prelude, and something was always evident for me, Lineage 2 and the service provided by NCSoft have problems.
As i stated in another post, it was promised for us a decent Site like the Koreans have, but still, after 6 Major updates, our site is bad compared to Koreans.
Ingame support is also terrible, you can't expect a GM to Help you, all that we get is an automated message, and thats all, a GM will never talk to us and explain why X = X and Y = Y.
CT1 is out in Korea, but there is simple NO INFO about it here for us, i know that L2 in Korea is different from L2 NA, but can't we have some info about the new features? I'm pretty sure that NC Korea already knows what they will send to us, and we can have at least some info translated. (Most of it)
Also, if something is out of the Rules, plz, send me a PM or edit my post but DO NOT delete it, let people say at least one time what they think it's wrong about the service you provide to us, because, if we can't talk about what is wrong, then, how do you expect to fix it?
umm korea gets the updates first because to the best of my knowledge its all programmed there, therefore the whole game is in korean. they get us the full translations in the PTS when they are done translating. go find CT1 screenshots and translations from the fanbase, i have tons allready, and it wasn't really all that hard.
fanbases are always faster at stuff than the official companies because we never get it 100% correct, when they are ready to give it to us they will. its been this was for the entire existance of L2. they are not gonna change it, and really they shouldn't.
as for NC NA service .....i think that topic has been beaten into the ground enough.
NC NA service.. we have such a thing? no bad service can be beaten down enough.. beat the sense into them is my answer.. but after 3 years.. bah, it ain't gonna change and they know .. simple reason.. the bots are paying for their wages.
I don't care for a "board name", i care for a better service, its a shame the service NCSoft provides us compared to Korea and other regions.
Example:
I had always thought most of NCNA's faults were not really theirs
Like, maybe NC Korea just doesn't let them do anything..
Well take a look at how NC Japan's been doing.
1. NCsoft Japan is now actively policing boss ninjalooters. They actually modified the user agreement to do this.. it's something even NC Korea hasn't committed to. This discrepancy in service brought some backlash in the Korean community .. something along the lines of "why can't we get the same service?"
The answer from NCsoft Korea was that because of the different dynamics of the Japanese market, such localizational changes needed to be made. So what about the dynamics of the NA market? Where are our localizational changes?
2. NCsoft Japan adds graphic content independantly of NC Korea.
For example, if you were to buy the special C5 package in Japan you would get one of these hair accessories. It's pretty ugly but, if you ever thought only NC Korea could add any sort of 'content' to the game here's proof that that isn't the case.
Question: why can't NCNA do more??
What is NCJapan telling NCKorea that NCNA is not? or vice versa?
This, was a Hellrose post on Blah sometime ago, ill not link it here because it's out of the rules, but feel free to ask me via PM if anyone wants it.
Because NC has a belief that you should pander only to your home market. That all international markets are auxiliary and do not deserve primary recognition.
That business plan was completely blown out of the water by WoW. In which the Euro community gets info first, and the Asians have better community/design by far. Everything is globalized for their some odd millions of customers worldwide. For as much as people cry to blizzard about whatever, their uptime and service isn't that bad. Transfers, reimbursement, restoration, communication and feature updates.
Why? Because treating pay customers like second rate citizens is stupid. You lose more money in the end. Something NC has yet to learn.
I think if it were a third party that ran Lineage 2 here for US & Europe, we would have more feedback into the game than what we do now, since they would be paying the license fees and making sure that we got the content on time.
As it is, NC Soft NA is just a subsidiary and they take their orders from the Koreans, and we know they don't listen to anyone.
Also, someone posted a theory that all the money we generate here is going to Tabula Rasa. I think that's probably correct.
I was talking about 'dumbidiot' earning his user name with his conspiracy post.
Go to varka silenos barracks on bartz. Go see every single area with exception to the entrance full of bots. 9 man bot parties with pof and +10 weapons. Now tell me nc is supporting this game. 24/7 hunting with a bot program still takes months to get your group to the point where you can hunt something like varka's prophets nonstop.
To make matters worse, bots are actively pking people now. I am one of the hero's on my server and even with hero skills there is very little I can do. All it takes is one level 80 bot in b grade to lethal blow me through hero ud and I am instantly killed... and they can keep trying as many times as they want because what do they have to lose?
Straight up pking with hero ud/zerk/valor does no good because they tend to have 3+ healers so they can res faster than I can kill...
Pk does not mean anything to them, training them is a minor annoyance. The other day in the catacombs I watched another kin try to fight the farmers for a room. They racked up a good 13 pks before the farmers apparently gave up... only to come back in full force 15 minutes later killing everyone.
My best bet so far has been to heroic dread the monsters they are fighting and hope they follow them off a cliff... that gives me about 10-15 minutes worth of hunting time (which of course only works in places like silenos) =_=
Now tell me nc is supporting anything in this game besides these boards. You send an email to support about the mass messaging and you will get an auto response about not sharing your account info. You page a bot group and you will get the exact same message they have been saying since c4 "we will research this and if we find beyond a reasonable doubt blah blah blah".
They certainly are not spending any time on events (didn't bother to rename the firework when you use it, same prelude-c4 click the link interface to get a firework instead of the updated -choose the amount c5/c6 npc boxes) so what ARE they doing? Deleting threads, banning posters, and updating the server down time message for maintenance on the website? Wait... they didn't even bother to do that this week! Not to mention the lack of patch notes. Each time I see game guard or some other misc file get updated I hope it's one of those ninja bot bans that NCSOFT use to do every 5 months or so... but it never is. Last week and the week before we had multiple files updated but no patch notes.
You can bash that poster all you want and get away with it since it is in ncsoft's defense (and it wouldn't suprise me if that guy gets banned for a cospiracy theory post, that was the 'reason' given when most of the hardcore players got banned for during the /sign'd movement half a year ago) but the fact is that his point remains: there is an obvious lack of service here and it needs to be addressed.
The bots I report still play on bartz 24/7 in the same spot and delvl of town npcs. I havent actually had a GM respond to my petitions since C3, when I had an issue with falling through stairs in giran town.
Threads like these are useless, but it is nice to reminisce that there actually are PLAYERS in this game.
As for banning people from forums, that might be understandable... take for example going to a alcohol anonymous meeting and start complaining about how 24 packs of beer arent designed well enough and how they should be 30packs. They will make u leave!111
My only thoughts about banning anyone is that they implement it fairly. I Know many people who have gotten slaps on the wrist (temp bans) because of the policies on botting and know many regular farmers that never get a ban whatsoever. (have quite a few screenshots of lvl 78 NOBODIES that were bots 1-78)
This are looking better, fortress battles, server transfers would make me stop complaining about bots and some of the more difficult to fix problems.
Go to varka silenos barracks on bartz. Go see every single area with exception to the entrance full of bots. 9 man bot parties with pof and +10 weapons. Now tell me nc is supporting this game. 24/7 hunting with a bot program still takes months to get your group to the point where you can hunt something like varka's prophets nonstop.
To make matters worse, bots are actively pking people now. I am one of the hero's on my server and even with hero skills there is very little I can do. All it takes is one level 80 bot in b grade to lethal blow me through hero ud and I am instantly killed... and they can keep trying as many times as they want because what do they have to lose?
Straight up pking with hero ud/zerk/valor does no good because they tend to have 3+ healers so they can res faster than I can kill...
Pk does not mean anything to them, training them is a minor annoyance. The other day in the catacombs I watched another kin try to fight the farmers for a room. They racked up a good 13 pks before the farmers apparently gave up... only to come back in full force 15 minutes later killing everyone.
My best bet so far has been to heroic dread the monsters they are fighting and hope they follow them off a cliff... that gives me about 10-15 minutes worth of hunting time (which of course only works in places like silenos) =_=
Now tell me nc is supporting anything in this game besides these boards. You send an email to support about the mass messaging and you will get an auto response about not sharing your account info. You page a bot group and you will get the exact same message they have been saying since c4 "we will research this and if we find beyond a reasonable doubt blah blah blah".
They certainly are not spending any time on events (didn't bother to rename the firework when you use it, same prelude-c4 click the link interface to get a firework instead of the updated -choose the amount c5/c6 npc boxes) so what ARE they doing? Deleting threads, banning posters, and updating the server down time message for maintenance on the website? Wait... they didn't even bother to do that this week! Not to mention the lack of patch notes. Each time I see game guard or some other misc file get updated I hope it's one of those ninja bot bans that NCSOFT use to do every 5 months or so... but it never is. Last week and the week before we had multiple files updated but no patch notes.
You can bash that poster all you want and get away with it since it is in ncsoft's defense (and it wouldn't suprise me if that guy gets banned for a cospiracy theory post, that was the 'reason' given when most of the hardcore players got banned for during the /sign'd movement half a year ago) but the fact is that his point remains: there is an obvious lack of service here and it needs to be addressed.
/qft
well if i had say this with MY words... i've got banned forever...
2004-2007 ... nothing changed... wait .. we got lag bonus :p
I would like to say this though. I had trouble with three of my computers after Interlude and couldn't play for 3 weeks. I got so frustrated, I called the Support Offices that is in Texas, I think its in Texas. The guys there were the bomb. They were cool, polite, and very helpful. They stayed on the line with me a long time until we tried everything we could think of, and when I called back in previous days to work on the problem, they were ready to help again.
It turned out my machines didnt have the SP-2 pack installed and one of them cannot even be updated, but that's not NA NC Soft's fault. That one computer is five years old.
Anyway, that's just my two cents worth. I too wish other things could be accomplished like those who must not be named and idiots who use the program-that-must-not-be-named for targeting, but we cant always get what we want.
ban me, wan me, i don't give a [censored]. I'm just saying what I'm seeing. If they don't like it, then that's their problem. Take care of your customers.
I was terribly suprised when I went up to TOI 7th floor and seen the same bots I reported when I was leveling in IT Crator a long time ago. I reported those bots in my D Grade days when I was STILL RUNNING ON A TRIAL ACCOUNT just starting in the game. There is an entire CLAN of BOTS in the 7th floor 24/7 killing EVERYTHING. A Clannie had to do bloody rag quest and it took us a minute to find 1 mob because there were 2 full bot groups with OOP buffers tagging along killing everything.
My heart dropped when I seen those bots I reported some 4'ish months ago :(
Just "try" to ignore the bots and move on. It's the most you can do IMO.
And yes, botters/farmers don't mind PKing you in plain sight either. They don't even care if they drop their gear when/if you get them back and will PM you "I don't care". I wouldn't be suprise if they'd SOE and come back with another full set on to PK you again.
If you ask them they usually leave or try to accommodate you, that is if they're not AFK.
Otherwise, train them ^_~
We did ask, and they didn't leave. They were afk (duh).
How are you to train ~22 characters who all ASSIST each other (yes, the groups would assist each other on mobs).
And am I supposed to run mobs from different floors to train these characters? Cause there were NO MOBS on 7th Floor to train them with. They kept the room extremely clean.
You could probably afk there indefinitely the room was so clean. Mob lifetime = 15 Seconds or less.
How are you to train ~22 characters who all ASSIST each other (yes, the groups would assist each other on mobs).
Bring the perma-red to PK the healers while someone else drops the train. Either they'll force-log (fraps it and you've got more ammo for the ban) or get rolled. Keep your perma handy and, if they come back, kill them again.... with an Aug'd bow or w/e, you won't have to worry about the permared ever dropping.
If they log in, kill the healers again. When they try to rez, kill the rezzer. When the enforcer shows up, PK it or get the rest of you to dogpile him. By the time more arrive, you should have been able to wash just on the mobs.