Stratics has an OpEd on Community Management, which features amongst others our very own Alyra :)
"We do visit all product-related sites, but communities that allow rampant bashing and flaming make it very difficult to gather feedback due to the amount of constructive feedback and moderation being almost nil. Forwarding player feedback is very important to me, but it does need to maintain a certain level of maturity and constructiveness in order for me to do so." ~Alyra - Community Manager, Lineage II
"We do visit all product-related sites, but communities that allow rampant bashing and flaming make it very difficult to gather feedback due to the amount of constructive feedback and moderation being almost nil. Forwarding player feedback is very important to me, but it does need to maintain a certain level of maturity and constructiveness in order for me to do so." ~Alyra - Community Manager, Lineage II
Humm. I guess that leads one to believe that most of the bits o letters here stay here, kind of like Las Vegas :o :o :o :o
j/k folks. We know there is gold in them there hills - right?!?