Do people just like to complain?

General Discussion Started Last reply 20 posts
I am getting really fed up with people posting comments and moaning about things that are not even constructive. People beckoning Alyra every other post, requesting answers. :mad:
I think we need a mass distribution of chill pills :p NC soft have a responsibility but people are being really impatient about things and making a lot of unreasonable demands.
Agreed for several of the complaints.
It is human nature.

I always think of the marketing model.

If you impress and please someone, they will tell 2 to 3 people.

If you piss them off they will tell 25.

Those numbers are ofcourse made up, but you get the point.

People complain. Often. (<-- A complaint? :p)

I am getting really fed up with people posting comments and moaning about things that are not even constructive. People beckoning Alyra every other post, requesting answers. :mad:
I think we need a mass distribution of chill pills :p NC soft have a responsibility but people are being really impatient about things and making a lot of unreasonable demands.


Then stop complaining about those who don't accept everything as a fatality.
Chill out.
I'd like to complain about the person complaining about people complaining. Because I do in fact, like complaining.

Now what?
I complain about those who complain because I don't like complaining yet the complaing seems ironic since I complain about others who complain therefore I'm complaining about something I don't like but I am doing and am I complaining now? That's why I don't like complainers

I'd like to complain about the person complaining about people complaining. Because I do in fact, like complaining.

Now what?


Then you should be a very happy person today. Enjoy! :D

I am getting really fed up with people posting comments and moaning about things that are not even constructive. People beckoning Alyra every other post, requesting answers. :mad:
I think we need a mass distribution of chill pills :p NC soft have a responsibility but people are being really impatient about things and making a lot of unreasonable demands.



Agreed, but they will keep on complaining about anything and everything because they are those "glass-half-empty" people and just take pleasure in it I think.


Agreed, but they will keep on complaining about anything and everything because they are those "glass-half-empty" people and just take pleasure in it I think.



Unfortunately yeah, and in time, some of the more positive people get fed up and leave the boards/only post sometimes, so the % of negative/positive posters is ever increasing :o

I am getting really fed up with people posting comments and moaning about things that are not even constructive. People beckoning Alyra every other post, requesting answers. :mad:
I think we need a mass distribution of chill pills :p NC soft have a responsibility but people are being really impatient about things and making a lot of unreasonable demands.


And your being constructive how? Want to see a thread with mostly positive feedback? Make one noting the strengths of this game rather then complaining yourself. But no what you've done instead is created another can of worms with yourself being front and centre as the pot calling the kettle black. GO FIGURE.

As to the patience part .... I started playing in febuary of 04, ... patient enough for you?

Unfortunately yeah, and in time, some of the more positive people get fed up and become cynical and pessimistic about the game, so the % of negative/positive posters is ever increasing :o



Fixed for you ^^
just what is in those chill pills? maybe i can get some too?
Liquid nitrogen capsules.

REAL chill pill.

I'd like to complain about the person complaining about people complaining. Because I do in fact, like complaining.

Now what?


yeah for paradoxes ^^ :p
Everyone who complains is a paying customer. The only reason why NCSoft exists is because of the paying customers.
So if someone doesn't like to read complains then:
1. Someone else surely doesn't like to read your complain about complains
2. Everyone who complains is equal to you and has the right to write what he/she likes providing it is not agains the rules.
3. Just don't read complains when you don't like it.

Everyone who complains is a paying customer. The only reason why NCSoft exists is because of the paying customers.
So if someone doesn't like to read complains then:
1. Someone else surely doesn't like to read your complain about complains
2. Everyone who complains is equal to you and has the right to write what he/she likes providing it is not agains the rules.
3. Just don't read complains when you don't like it.



I'd like to choose answer two for $200 ... Bob ^^
Do I like to complain?
No
Do i deem it neccesary?
Yes
Will I try to understand discontinuance of service for a short time and stand down on reacting on the boards?
Sure I will if I see information that makes me see they are working on it. (Tiny updates are so welcome.)


Communication, communication and ooh yeah communication. In most cases this really helps a lot. Silence only aggravates those that have a problem and given enough time this aggravation will solidify into complains and outbursts.

There you go.

Alyra is the CM so she will get the bulk of the complains but guess what? That's her job. If she does not like it /quitjob simple.
Also she would get less heat if the others chipped in a bit more.

Say when it is techical: Hello Aharon step up and help out. Btw why is Xaen not on the team BIOS?)
Say when it is about events: Hello Omega/Alyra you have the floor.
When it concerns testing: Dupe/Kinslon/Siren might be the ones to confirm the bugs if any and be able to report back.
Etc Etc.

I am not here to tell people their jobs if I give this impression.
This is just my opinion (love it/hate it, I do not care.)

Everyone who complains is a paying customer. The only reason why NCSoft exists is because of the paying customers.
So if someone doesn't like to read complains then:
1. Someone else surely doesn't like to read your complain about complains
2. Everyone who complains is equal to you and has the right to write what he/she likes providing it is not agains the rules.
3. Just don't read complains when you don't like it.



yes, but the problem is that these are "lazy" complaints. People have this sense that coming to any forum and complaining is going to get their message to the right people. It's not.

If you really want to complain to a company, then you need to find out the appropriate people and send (cc as well) several letters. But it has to be to the appropriate people. Another way is to call and get someone higher up on the ladder other than the person who answers the phone.

But coming to the forums is just venting. Ayra may or may not mention it to the appropriate people and they may or may not follow up on it given their current workload.

Forums are just that. A "forum for discussion". That is why they keep saying, if you have issues, use a support ticket. Otherwise, why bother? Just come to the forum.

I've oftentimes thought that several letters to the appropriate people (also sent to Korea, translated) would at least get a better response.

Otherwise, people vent, they may get a response from Alyra indicating that she will mention it, and then that's it. No further discussion.

If people want to complain they are going to have to get more bang out of their "complaining dollar". ;)
Well, sometimes I found something stupid in the heat of the moment do complain. And guess what - complains often help. They help to the developers and they help to the community - providing someone is reading them of course.
The game industry has one rule which is often neglected: You cannot make successful games if you don't play on those games. I know tons of game making companies which throw out zillions of dollars and they cannot get back even the cost of the boxes. For one simple reason - they are made by "theoretician". They decide on theory how the game must be played and make the game according to their theory. But the gamers don't care about their theories and they go broke.
Many years ago two game programmers were asked in an interview "Which games do you play". And they answered rather arrogant "We are creaters, not gamers!!! We don't play games!" Guess what? No one remember their company for a long time. Cause you cannot make a game and force the games to adapt to them. It is quite the oposite - you must adapt your ideas to the gamers and this is the only way to be succesdful in this business.
So... errr... what I was talking about... ah, yes! The complaints are usefull. Every complaint is made because of some reason. And smart devellopers read the complaints carefully.

Forums are just that. A "forum for discussion". That is why they keep saying, if you have issues, use a support ticket. Otherwise, why bother? Just come to the forum.



And when talking about NCSoft, those support tickets are often answered with copy&paste answers that dont really even address the issue at hand. Hence why even less trust in their abilities. Hence why people wont even bother with that crap and VENT. Since if you vent enough, it might have more of an effect than sending emails that get auto-answered by some lazy Texan [censored].