Just a warning to all you out there, dont fall for it.
The e-mail looks as follows.
Dear PlayNC Client,
At PlayNC the greatest responsability to our customer is the safekeeping of confidential information you have entrusted to us and using it in a responsable manner. A fundamental element of sa***uarding your confidential information is to provide protection against unauthorized access or use of this information. We maintain physical, electronic and procedural sa***uards that comply with federal guidelines to guard your nonpublic personal information against unauthorized access.
At this time we need you to renew your online account with our existing database (or it will be deactivated and deleted). As soon as our database will be updated we need to make a few important anouncements to our customers so please renew your PlayNC account with no delay.
Please click the link bellow to continue: ******************************************
Our database will be instantly updated.
We are committed to the responsible use and protection of customer information on our website. At PlayNC we are dedicated to providing you with exceptional service and to ensuring your trust. If you have any questions regarding our services, please check the website or call our customer service.
I've forwarded this to all of the appropriate departments, thank you. That is indeed not from NCsoft. As a reminder, if you get a fishy-sounding e-mail out of the blue, and it has funny-looking links in it, it's very likely not legit. When in doubt, you can always check with NCsoft support first.
You should forward any e-mail or link that they give to customer service. Or even Alyra.
Another thing you can do, is simply NEVER click any link in an email like that. If you're not sure, type in: www.lineage2.com (http://www.lineage2.com) and follow the links to get to the plaync account site.
It was confirmed several times that they never delete any of customer accounts. Not even locked ones.
Besides clever browser informs you that it is possible phishing, because URL does not match and there is no secure encrypted http being used (or fake certificate).
its pretty obvious within the first 20 words actually. NCsoft PROBABLY, not forsure, but probably has a standard text saved standard email to send out for most password problems and such, as most gaming industries do, and usually professional game companies dont mispell words like "Responsible" and "announcement" but hey, obviously if someone has to send these emails he or she is probably not smart enough to lvl a character on his or her own lol
I can see like, my gramma (who doesn't even know how to use a computer) falling for this, but anyone who's been around the internet for any amount of time should know not to fall for stuff like this. It's the oldest trick in the book. It's not just games that people send these type of emails out for, but banks as well. I just LOL and /junk when I get them.
I don't think anyone ever deserves to be scammed, so I'm not gonna say "if you're dumb enough to fall for it, you deserve it!" But I do think you'd have to be lacking a few brain cells.... or majorly distracted (like a tornado ripping through your house) to actually fall for it.
a from email address is the easiest thing in the world to fake ... look at any email client, it *asks* you what you email address is, so you can pretty much put in anything you want, it's not rocket science