All Servers.. down?

General Discussion Started Last reply 64 posts
Customers lf explanations, or at least some general idea of when it will come back up.

Thanks.
/agree
I think ALL Servers are down. Lionna is as well.

And no announcements on the site yet, so we have to wait, I think.
Drastik was owning UR/Bregans SPS class based on Kain,

So obviously it had to go down
3Hours... Good night ;_;
they did a mass ban on erica today of farmers. perhaps to disconnect them?
Omg... and we were doing raids ! :(
Well the ingame announcement said 3 hours ... besides, afaik they kick them with servers up, i doubt they need to bring down all servers to ban some farmers on Erica :p
Probably patching something ...
[Censored]
Didn't see any 3 hour announcement on Bartz. Anyone else?
I didn't see 3 hours... it said momentarilly.

Didn't see any 3 hour announcement on Bartz. Anyone else?



I did.

Edit: Teon.
We got a 20 sec warning on Hinde . . .
I saw nuttin for 3 hours either (Hindemith)
I am still looking at my game chat box, didnt log out and there is no mention of 3 hours on Gustin :confused:
they are doing the boost that dorfs have always asked for, they need at least 3 hours :)
Ok, now I'm starting to doubt about it :D

But I'd bet I saw "Expected downtime is 3 hours" :o

Almarë
Ya know, some official word from a forum GM would be nice *wink*
ps: screenshotted it if it works after a dc in case nobody believes me :p
well we got a 3 hours down warning on teon
weird thing is ... servers are back up
YAY!!! PCE FOOLS!! lol jk (no really, im goin back to l2, cyaz)

Ok, now I'm starting to doubt about it :D

But I'd bet I saw "Expected downtime is 3 hours" :o

Almarë



We did get that.
just ncsoft standard of doing things.
We didn't get any warning about the time on hinde :/
Dead servers dont count apparently ^^
hinde is forgotten realm, so we don't need any warning. we're 2nd grade server as far as see.
back up
No mobs!! Hilarious!!

I'm thinking of taking a tour in Dino Island... no mobs there either :)
after unscheduled restarts they always wait 10 - 15 minutes before starting the npc server ... gives people a chance to get out of danger areas

after unscheduled restarts they always wait 10 - 15 minutes before starting the npc server ... gives people a chance to get out of danger areas



Heh yeah, it was just funny walking around an empty cata, and then when they restarted the mobs, I had 2 nuker mobs after me!! :)

Gotta love the danger of goofing around like that!
I got my alt clan leadership transfered to a new char during this small downtime...better than waiting until thirsday to get that char out of the alt clan and in in an academy for rep points :p
Well i think they are taking care and banning accounts so other users could transfer to overloaded servers.
My quick guess.
Mass Ban on Teon Franz ? :P

Well i think they are taking care and banning accounts so other users could transfer to overloaded servers.
My quick guess.
Mass Ban on Teon Franz ? :P


Either that or they were trying to stop the cross-server adena trades. But unless they track the adena to where farmers store them, accounts not botted, then it won't make much of a ripple but a slight inconvience to farmers. I heard there were a lot of naked bots in Goddard on Hinde on the night in question. I guess they got banned but did not get d/c and the farmer got the ban letter so he was stripping his toons.
All servers going down AGAIN?

Alyra can you please tell us the reason of the servers restarts?
2nd ban round, bb chinese farmers
So, WILL servers be down, or not? There was an announce 10 minutes ago, but server are up...

2 minutes later: it's down now... Don't know what to do this evening... My favorite toy is broken... :P
La la la let's play a game?

I really hope they ARE banning bots, if not, they should at least tell us why they've been doing those maintenance thingies.
Down now.


La la la let's play a game?

I really hope they ARE banning bots, if not, they should at least tell us why they've been doing those maintenance thingies.



+1

Almarë
They must be completely insane now over at NCsoft : While in middle of a fight with number of foes I got message saying "30 seconds to exit game , find a place to SAFELY logout " , mind you: no prior warning or anything like that when logging in , just poof .


You already know that when you log back in now , you'll be DEAD , 30 seconds is hardly sufficient time to go to any safe place .

suggestion : Put up a notice at login screen when you plan to do unannounced - i.e. : not at regular and scheduled times - maintenance so that folks know what to expect.
If they ban farmers/botters then why don't they do it on Tuesday? Sunday afternoon downtime? What the hell?

And yes they need to tell us the reasons behind these downtimes, it's ridiculous how they're keeping so quiet about them.
I would really love to know the reason why I'm unable to play. That is why the servers are down not in the mainenance time.
add to that: no mentioning of all these irregular downtimes on the one page where you'd expect to find them : "server maintenance page " .

you should give prior notice of this stuff ( a 15 minute warning would suffice ) and then update your own server maintenance page as to inform folks of what is going on . This is a fee based game , you can at the very least expect to be informed about any - either planned or unplannned - interruption of service .

I have played a large number of MMO's and this is the only one which doesn't give any prior notice whatsoever ( 30 second warning isn't a prior notice, it's a farce ) .
i think we deserve to know what is going on at least they should tell us
Hinde is back up.
All servers are.

And to whoever said that they didn't give any notice before the "Exit in 30 seconds" warning, they did. If you didn't pay attention to the blue words on your screen... doesn't mean that they weren't there.
there were NO blue announcements when I logged in , there was NO prior warning before the 30 second before exit notice .


so : they WERE NOT THERE
Well, did you log in like 5 minutes before the maintenance announcement came? How long were you online till the maintenance came?

One thing that doesn't happen is that a whole server doesn't get an announcement, because that's standard server procedure, if I'm not wrong. Meaning: if they initiate the shutdown, the message should go automatically.

Now, if you had JUST logged in after the maintenance message went out, then it still doesn't mean it wasn't there either ;)

Well, did you log in like 5 minutes before the maintenance announcement came? How long were you online till the maintenance came?

One thing that doesn't happen is that a whole server doesn't get an announcement, because that's standard server procedure, if I'm not wrong. Meaning: if they initiate the shutdown, the message should go automatically.

Now, if you had JUST logged in after the maintenance message went out, then it still doesn't mean it wasn't there either ;)



The whole point of posting an announcement is to make sure everyone is prepared for what is coming , right ?

Posting an announcement and then stop posting it at a certain time just doesn't cut it . Nearly all MMO's out there have a box/window at loginscreen ( LOTRO,EVE,WOW,Guild Wars etc. ) where any scheduled or unscheduled maintenance is announced . That box is visible regardless of when you login.

In addition to this all of those MMO's post any info on scheduled or unscheduled maintenance on the "server maintenance " - page . Last couple of days we have seen servers go down without any mention of this on the server maintenance page ( making me wonder what the point is of even having that page ) .

I wouldn't care at all if this game was subscription-less but it isn't , we pay to play this game and to see guildwars ( which has no fee ) announces maintenance better than LII doesn't do much to change my view on this issue .
Well, yes, but my point is, the announcement was there. Why they don't give announcements when it's 5 minutes closer, or 1 minute closer like some servers that can't be mentioned do, that's beyond the point.

But you made it sound like there wasn't any announcement in Gustin, and that's what I was trying to say. The announcement was there, the fact that people logged in after the announcement was sent is another story.
hmm...looks like they removed the hero status on some chars...I noticed the same last time the servers went down to...

hmm...looks like they removed the hero status on some chars...I noticed the same last time the servers went down to...



Could be because they're server transfering.
this time they made an announcement at least. xD

Well, yes, but my point is, the announcement was there. Why they don't give announcements when it's 5 minutes closer, or 1 minute closer like some servers that can't be mentioned do, that's beyond the point.


There were no announcements (except that last "momentarily" one) on Hindemith for both my accounts, both this and the previous shutdown times. And yes, they were both logged for hours, and yes, I scrolled up the message logs (to see what was sold/bought before shutdown, and what happened in clan chat).
Please be advised we are gonna ban all the bots and third party program users this weekend. Sorry for the inconvience this may cause.


Guess i dont log my trains in today


/end sarcasm

Yea give em a heads up just to please a few whiney cry babys that cant get there fat [censored] off there chairs and do something irl? Go throw a baseball... watch a movie.. better yet wash your stank [censored] that you havent cleaned in a couple days because your so close to ding

I hope they ban all the fktards " onoz market will crash!!!11" Make a bh then and [censored]. ;)
WoW would go down in the similare fashion.... depending on when you may have logged in.. you wouldn't have been aware of it..

it occurs.... and it's NOT greener on the other side of the fence.
Some might be clan leader changes so the old clan leaders can move servers. It is just annoying to return and find my shops closed since who knows when.
There was NO announcement in Gustin, MissB, trust me. My Dwarf was in town and never read anything except the "Server will go down momentarily" -- although momentarily in that case meant something like 10-15 minutes later.

Peace
isnt that enough warning? o0
usually it means 5mins later on Tuesdays downtimes

If they ban farmers/botters then why don't they do it on Tuesday? Sunday afternoon downtime? What the hell?

And yes they need to tell us the reasons behind these downtimes, it's ridiculous how they're keeping so quiet about them.



They banned a lot of these chinese farmers last week.
My guess is ncsoft did the server restart to disconnect them.

WoW would go down in the similare fashion.... depending on when you may have logged in.. you wouldn't have been aware of it..

it occurs.... and it's NOT greener on the other side of the fence.



I had my first day of Battlegrounds today. The grass is much much greener over here. :D

They banned a lot of these chinese farmers last week.
My guess is ncsoft did the server restart to disconnect them.



If the farmers hadn't been disconnected, how did you know that they'd been banned? Do you have indsider information?

My guess (and that's all we can do) is that it's transfer related and they've done it to process all the clan leader and hero status change requests in preparation for the next 8 hour server-transfer downtime on Tuesday. That said, communicating with your customers wouldn't be a bad idea. But I assume Alyra isn't working today and "techies" consider posting on a forum to be a lesser chore that is, quite frankly, beneath them. :p

isnt that enough warning? o0


This is not the point. Read above :p
They banned bots and chinese farmers ! :)
ok, downtime was inconvenient but THANK YOU NCSOFT ! game is much better without those bots !
pliz do that time to time in order to provide to your real custummers more fun !
No bots, more space for us !
In high lvl areas, we will have time before they come back. At Mos we had to fight them in order to hunt ><

i will miss some nice farmers i used to deal with in Giran.. but not all the rest so +1 for last week end banhammer ! <3<3<3

*takes her sub out, now that she can go hunt catas again yeaaah !*
Don't worry. the bots on TOI10 is still online :(