NOTICE: NCsoft Billing and Technical Telephone Support will be unavailable on Friday, May 8, 2009 due to a company function. You will still be able to contact support via the website Help Site (http://help.ncsoft.com/cgi-bin/ncsoft.cfg/php/enduser/std_alp.php?). Telephone Support will resume on Monday, May 11, 2009 for our normal phone support hours.