Tired of this crap... ive played the game for 4 years. Used my card for several accounts and now everytime i try to use it goes... blah blah fraud protection. Really, this is so annoying... i cannot buy the sub to main option in time now cause of this stupid **** bug.
That error could be for many reasons. I'd like to suggest you contact our Billing Support Team (http://help.ncsoft.com/cgi-bin/ncsoft.cfg/php/enduser/std_adp.php?p_faqid=4654) so they can help you figure out what is happening. Unfortunately, there isn't much that can be done here on the forums to assist you with this.
That error could be for many reasons. I'd like to suggest you contact our Billing Support Team (http://help.ncsoft.com/cgi-bin/ncsoft.cfg/php/enduser/std_adp.php?p_faqid=4654) so they can help you figure out what is happening. Unfortunately, there isn't much that can be done here on the forums to assist you with this.
Thank you!
-Moxie
Holy Crap - she is still here.
To the OP - yelling on the boards will do you no good - you need to open a ticket with billing.
Tired of this crap... ive played the game for 4 years. Used my card for several accounts and now everytime i try to use it goes... blah blah fraud protection. Really, this is so annoying... i cannot buy the sub to main option in time now cause of this stupid **** bug.
Got this error once. Make a ticket to support and they will clear the card for you or wait acouple of days.
Tired of this crap... ive played the game for 4 years. Used my card for several accounts and now everytime i try to use it goes... blah blah fraud protection. Really, this is so annoying... i cannot buy the sub to main option in time now cause of this stupid **** bug.
if your card was emitted in a country different to the one you're currently living, then you're basicaly done.. unless you get someone in the original country to log into your account and buy the service for you ;)
from my experience this is an automatic system designed to stop "fraud" i dont think this has occured for me on L2 (i think it was CoH that did this to me) but i basically got "banned" because o ised a fradulant card... i just used the same card i always did. and it flagged me because of "suspicious transactions" all i had to do was contact billing and they sorted it out. as the automatic system is rather annoying and screws up.
if your card was emitted in a country different to the one you're currently living, then you're basicaly done
Maybe you can notify, probably in advance, NC Soft about such a change of address?
Looks rather stupid not to be able to use your cc internationally, it's 2009....