Server Maintenance - 7/1 - 10am CDT / 4pm GMT (Servers are back up!)

News Archive Started Last reply 106 posts
Greetings Lineage II players!

All Lineage II servers will be brought down at 8am PDT / 10am CDT / 11am EDT / 4pm GMT on Tuesday, July 14th for weekly server maintenance.

At this time, Master Yogi will be making his exit and you will no longer be able to turn in your enchanted staffs. All event staffs and scrolls will be removed from the game. We hope you enjoyed the Master of Enchanting event!

Several known html and graphical issues will be fixed during this maintenance period.

Thank you!
Server maintenance has been extended by one hour. The estimated time that the servers will be brought back up is approximately 1pm CDT / 7pm GMT.
just a suggestion...why not tell us what's going on behind the scenes? why's the server down for another hour? what all stuff actually happened today? tell us everything so that way we don't feel so far away from your hearts!!
Before Master Yogi leaves I'd like for him to be punched in the face - preferably by me.
Before Master Yogi leaves I'd like for him to be punched in the face - preferably by me.

After breaking a bunch of crap.. I got a top hat.

!WTS Yogi Crystals!
We are extending maintenance once more, so as requested we do have more insight for you as to what is going on.

Our engineering team has experienced a network issue with our data centers. This has prevented our network team from completing the regularly scheduled maintenance on schedule. As a result of this, we do not have an ETA for when the servers will be brought back up at this time. I will keep you all posted with information as it becomes available to me.

We apologize for any inconvenience that this may have caused.
Lyzira, even though you are vague about stuff, you are quite possibly the best NC has to offer. +1 to you. Me thinks you are the only one that is awake there. Thanks a bunch.
We are extending maintenance once more, so as requested we do have more insight for you as to what is going on.

Our engineering team has experienced a network issue with our data centers. This has prevented our network team from completing the regularly scheduled maintenance on schedule. As a result of this, we do not have an ETA for when the servers will be brought back up at this time. I will keep you all posted with information as it becomes available to me.

We apologize for any inconvenience that this may have caused.

This post meets with my approval.
compensation maybe for ur network teams incompetance ???

maybe vitality lvl 4 for all paid active accounts hmmmmm :p
Don't mean to be rude here but this we 're extending maintenance by an hour, oops yeah we 're extending it indefinitely thing is getting to be a habit.
Poopooplater wth is this guy for real. I just dont get it new game out so we all wait. I guess my 45 dollars a month is not worth fixing game!!!!!!!!!!!!!


GO Ncsoft

Must be making more bots
We are extending maintenance once more, so as requested we do have more insight for you as to what is going on.

Our engineering team has experienced a network issue with our data centers. This has prevented our network team from completing the regularly scheduled maintenance on schedule. As a result of this, we do not have an ETA for when the servers will be brought back up at this time. I will keep you all posted with information as it becomes available to me.

We apologize for any inconvenience that this may have caused.

Possibly related to the incident I reported this morning. Load Balancing(most likely) problem.

!WTS Myself as Sysadmin/Network admin. ^^
Poopooplater wth is this guy for real. I just dont get it new game out so we all wait. I guess my 45 dollars a month is not worth fixing game!!!!!!!!!!!!!


GO Ncsoft

Must be making more bots


troll!
Before Master Yogi leaves I'd like for him to be punched in the face - preferably by me.


AAAAAAAAA lol
Greetings Lineage II players!

All Lineage II servers will be brought down at 8am PDT / 10am CDT / 11am EDT / 4pm GMT on Tuesday, July 14th for weekly server maintenance.

At this time, Master Yogi will be making his exit and you will no longer be able to turn in your enchanted staffs. All event staffs and scrolls will be removed from the game. We hope you enjoyed the Master of Enchanting event!

Several known html and graphical issues will be fixed during this maintenance period.

Thank you!

Hey, Kitty! How you been? :))
Poopooplater is my living god
;)
I really should create a forum twin ....
Don't mean to be rude here but this we 're extending maintenance by an hour, oops yeah we 're extending it indefinitely thing is getting to be a habit.

Initially we thought that it would be only an hour, unfortunately additional complications arose during that time frame. :( We are certainly not trying to make it a habit!
can u maybe confirm somehow..its last "extend" or maybe will be next one and one more:)?
im sure many of players dont know what to do, do somthing move somewhere or what.

isnt better to say/write something like "server maintenance are extended by 3-4hours" so ppl like me not loosing their time at comp evry one hour to click.
can u maybe confirm somehow..its last "extend" or maybe will be next one and one more:)?
im sure many of players dont know what to do, do somthing move somewhere or what.

isnt better to say/write something like "server maintenance are extended by 3-4hours" so ppl like me not loosing their time at comp evry one hour to click.
yeah! I even loged out of Aion....too early I believe.... :/
Give you guy credit on this one at least your passing some info on when you can.
It's currently 03:41AM for me, but I pass the time by watching Star Trek and screaming 'khaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaan' at my computer. I'm on holidays so boredom is my middle name. Twice.
It's currently 03:41AM for me, but I pass the time by watching Star Trek and screaming 'khaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaan' at my computer. I'm on holidays so boredom is my middle name. Twice.

Star Trek the movie?
you should give players something in return - seeing as lots trying to login about this time

vit pops??
and next question i have is:

if the problem is fixed before 1hour -server will go up or U will wait to full hour:)?
I think if you would have installed better hamsters in the drive train, maybe the system would be more stable.

I also heard that the hamster union is picketing the ncsoft office now for poor working conditons.

I suggest switching to small kittens. They are a lot less emo.
Star Trek the movie?

I've seen the new one, but I'm currently watching the classics. I started at ST1 when the maint period began, I'm watching ST2 atm.
I think if you would have installed better hamsters in the drive train, maybe the system would be more stable.

I also heard that the hamster union is picketing the ncsoft office now for poor working conditons.

I suggest switching to small kittens. They are a lot less emo.

kittens... talking about the first kitten-moderator, ha?;)
It's currently 03:41AM for me, but I pass the time by watching Star Trek and screaming 'khaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaan' at my computer. I'm on holidays so boredom is my middle name. Twice.


Personally, I like watching Uncle Rico throw that steak at Napolean's head .............over and over again!!

12:17pm

:D
i bet all the bots are like, wtf?

did we get banned? lol.

would love to have a hidden camera in there hut to see there mood right now.....

kinda reminds me of this....

http://www.youtube.com/watch?v=Nx4tiGN9n2g
It's currently 03:41AM for me, but I pass the time by watching Star Trek and screaming 'khaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaan' at my computer. I'm on holidays so boredom is my middle name. Twice.


hmm almost same here :p cept i watch wwe raw from yest.. nnndd i scream luna now nd then =p

holidays wifout server up.. nightmare xD (for no-lifers)
Are u giving time to bots to set on spots? Or maeby finally u saw the problem, and now trying to remove infinite nubmers of them?
I prefer to spend the time clicking refresh every minute
Are u giving time to bots to set on spots? Or maeby finally u saw the problem, and now trying to remove infinite nubmers of them?

Ban plz?
you should give players something in return - seeing as lots trying to login about this time

vit pops??

Maybe they could refund you like 10 cents on your monthly subscription, for the time lost?
I could use ten cents right about now.
What can one buy for 10 cents?
two tootsie rolls (tax is extra)
What can one buy for 10 cents?

In greece a chewing gum :)
It could be possible that windows has some patches rolling out...I'm looking into the updates atm. Sometimes the patches from microsoft do effect systems all around ^^.
Ten cents can buy a packet of mixed lollies from a petrol station snack shop. Probably get a handfull, actually.
Ok, in normal circumstances I never post this type of messages...But seriously..

With all due respect for IT'rs and their work (which is often a hardship..I know majority my friends are IT network and programming specialists...They nag alot) euhm what went wrong with the maintenance?

Accidentately erased a few chars by mistake? Did someone **** again (oh yeah after 2 years the last one I still remember)?

I would agree with most who ask for a bit more of communication which has been rather poor since our last steadies were moved to Aion work, but serious...The game is still here an so is it's community. I prefer to know something is seriously wrong and it will take you a day to solve it then be like this on the edge knowing nothing and thinking it's yet again (as always suggested lately by the auto support replies) that my system has an issue.

So guys, what is the exact problem? Serious if it needs hours to solve then take the hours...but please do inform your paying customers of the inconvenience a bit more then 'we are sorry'. Not a single supplier of any services ever just says 'we are sorry'

Peace!
must be karma - last night I was so sick of the game I didn't play at all....

now I want to play and I can't...
Star Trek...always a good way to spend downtime....being on these forums complaining about downtime=bad. Go watch Star Trek!

As for me, I'm at work so they can fix the problem within the next 4 hrs and I'll be ok ^^
by the way the thread title is still wrong :D

And they said what the problem is, they are having network trouble in their data center.
Hmmm just wondering when the L2 will die out because of Aion

still no ETA?
I don't have an ETA yet folks, please sit tight.
So guys, what is the exact problem? Serious if it needs hours to solve then take the hours...but please do inform your paying customers of the inconvenience a bit more then 'we are sorry'. Not a single supplier of any services ever just says 'we are sorry'

Like I said.. problem is either:

a) Load Balancing is misconfigured.
b) There's some annoying routing misconfigured.
c) Auth server not handling requests properly.
1. The Iomega ZIP drive that they load our characters off is experiencing the click of death.
2. An IBM Deskstar has head crashed.
3. An Apple has Kernel Paniced.
I don't have an ETA yet folks, please sit tight.

considering the times of reply...I consider us sitting tight :)

No Eta....Ok guess I'll see tomorrow if it's back up ^^
Nothing else I can do anyways...
well thanks for keeping us updated lyz, that already is sumting not many other community managers have done lol so +1 :P
I've just been informed that all the HDDs storing data for la2 servers are broken and crushed....

All account data is now lost... everyone's starting from the scratch...
I've just been informed that all the HDDs storing data for la2 servers are broken and crushed....

All account data is now lost... everyone's starting from the scratch...


sweet!

Devotion set is all you need
I've just been informed that all the HDDs storing data for la2 servers are broken and crushed....

All account data is now lost... everyone's starting from the scratch...

Amen to that... If they dont allow any bot after this, I would accept it...
M
Amen to that... If they dont allow any bot after this, I would accept it...
M

same
Sitting tight.

Technical problems do happen, just have to wait.

Kudos to Lyzira for being the first member of staff (other than GM spam) to actually provide us with some timely information.
NcSoft with Networking issues? No Way.

Your computers just need a defrag tbh!
Amen to that... If they dont allow any bot after this, I would accept it...
M

+1
NcSoft with Networking issues? No Way.

Your computers just need a defrag tbh!

defrag is for girls, real men always format first :p
Will you defrag them for us pls Jyrki? Not like you have anything better to do (unless DeeJ is home already :D )
2 hours and nothing..
so looks like another extend^^
Our engineering team has experienced a network issue with our data centers. This has prevented our network team from completing the regularly scheduled maintenance on schedule.

I hope your "network team" members (all two of them ;)) will incidentally find out what's causing the server-wide lag spikes (that started 3 weeks ago and somewhat decreased during the last week) and fix the issue.
Someone must have tripped over the power cord and pulled it from the wall. It could be days before NCSoft finds it. ;)
Well, here is a bigger issue. Today is the birthday buff of one of my characters, and the servers still aren't up yet... what happens if this issue turns into a longer issue and lags over into tomorrow, will I still be able to get the birthday buff?!
We anticipate bringing the servers back up within the next hour.

Due to the network issues experienced during maintenance this week, we were not able to complete all account service requests that were made for the week. Any account services that were not completed during today's maintenance will be taken care of next week.
I hope your "network team" members (all two of them ;)) will incidentally find out what's causing the server-wide lag spikes (that started 3 weeks ago and somewhat decreased during the last week) and fix the issue.

No Issue. End user just needed to DeFrag, come on now.
We're about to bring the servers back up.

Due to the network issues experienced during maintenance this week, we were not able to complete all account service requests that were made for the week. Any account services that were not completed during today's maintenance will be taken care of next week.

Doh!
NcSoft with Networking issues? No Way.

Your computers just need a defrag tbh!

Guess they needed all this time to create the directx reports :D
ETA is approximately 1pm PDT / 3pm CDT / 9pm GMT.
Weeeee first post!:rolleyes:

Now we see how addicted ppl are, but I agree, frustrating if you planned to play some hours between the diaper-changing.:)
ETA is approximately 1pm PDT / 3pm CDT / 9pm GMT.

Thanks for the update. *sigh* just the time to get cubics and log off for good night sleep :)
ETA is approximately 1pm PDT / 3pm CDT / 9pm GMT.

Great, now I have to convert that into my time zone, and I'm lazy.
Good night Elamar.
Great, now I have to convert that into my time zone, and I'm lazy.

Its about half an hour after you last posted in this thread.
Great, now I have to convert that into my time zone, and I'm lazy.


30 minutes from now I belive!;)
What time?! Half an hour or thirty minutes?! I'M CONFUSED?!
30 minutes=½ hour.

:D
30 minutes from now I belive!;)

Starborn's got it!
25 minutes?
24 tbh.
soon (tm)

:D
soon (tm)

:D

Bets are on.. for an extension ? :P
Bets are on.. for an extension ? :P

I'm in for a pound.
I start client every minute to see if update servers are up ;)
I start client every minute to see if update servers are up ;)

**** u must be starving for exp :D
Bets are on.. for an extension ? :P

I'm going to bet against that! :)
10 mins now and dropping
I'm going to bet against that! :)

You are not allowed to vote!

You have access to inside information! :P

EDIT: Updating!
oh snap its downloading something
**** u must be starving for exp :D

Yeah...5 hours have passed since i came home from work :D Do u want to know and how many minutes? :P
its ready - go for it
I think Lyzira is trying to defend our player rights so we don't eat her alive :p

Edit: typos
Can we please get a vitality boost for the hours we had to wait? I'm not sure on how you would go about factoring in the amount we get, but if it's quick and do able, can you please?

I prefer vitality boost to 10 cents in compensation anyday :D.
oh snap, bye all was fun, gotta go download now :

Ding 4k btw.
I think they might also be trying to fix the Red Soul Crystal from being invisible from inventory/private shops. Also the Territory War reward items from Territory Manager there was a similar glitch. The Territory Earing was also invisible. Go play the PTS or CoD4 or something. Go outside its flippin' summer!
Log in server is up =p
Can we please get a vitality boost for the hours we had to wait? I'm not sure on how you would go about factoring in the amount we get, but if it's quick and do able, can you please?

I prefer vitality boost to 10 cents in compensation anyday :D.

You regened more vit as you were not logged in for those 5 hours. They already boosted your vitality :D
Yeah...5 hours have passed since i came home from work :D Do u want to know and how many minutes? :P
isnt it whole 300 hundred of them? (like spartans)
lol updater down ><

edit now it back up
This is great.

Another ordenary server maintenance with some changes not announced anywhere. :p

When are you guys going to inform what kind of changes that are made?
This is great.

Another ordenary server maintenance with some changes not announced anywhere. :p

When are you guys going to inform what kind of changes that are made?
In the first post of this thread we mentioned that there were a few small updates made.
says the event is still up lol
In the first post of this thread we mentioned that there were a few small updates made.

Small = 3h ? :P
Small = 3h ? :P
would you prefer maintainence to be held every day? :D
says the event is still up lol

That will be taken care of very soon.

The servers are back up!