NPC Problems

General Discussion Started Last reply 137 posts
So is it only Phoenix that have pets/NPC's/Mobs disappearing or all severs having problems?
It was nice to be able to run past agro mobs or sneak up on them for a nice backstab without using extra mp.
Maybe we will get a prompt reply from Lyzira
can someone reset that freaking server please?
same on luna ._. well its nice to get up toi now nd get some done on the right floor :p but .. i do need mobs for it lol
wtf ncsoft? we understand ur horrible at showing service, but at least let us play the game we pay you for.
last quest item.... nd it dissapeared on the last hit!! T_T zomg... ow well ._.
My servitor keeps disappearing. Is not cheap to resummon every 2 mins and rebuff Final Servitor. Also, not nice when pony disappears before mobs do.
had same thing. Petitioned. No answer (not that I expected one).

Went to Aria--no problems.

I had the vanishing NPC's on Phoenix too.
~D~

PS. Is this where I complain that NCSoft "obviously" has it in for only NA players?
PS. Is this where I complain that NCSoft "obviously" has it in for only NA players?

you can.. but itll make u look ******ed.. i mentioned luna didnt i?

its 5.37am xD i cant sleep so thought fak it ill go exp :P nd no mobs.. so not just NA.. also europe :) and also here... no petitions ansewred.. gets quite annoying seeing a mob dissapear when u just bout to hit it.. on the other hand.. maybe their testing whos a bot O_O

really u get weird illusions round this time of the morning
Any news on what's going on?....I'm stuck on fantasy isle and unlike other npc's the gk there doesnt EVER show up. I also can't even do the stupid little block flipping game because they all vanish into thin air every now and then so im stranded...with nothing to do :( grrrr
I cant play my summoner :(
pls fix this thing.. asap
unfortunately, the GM's work from until 5 pm Central time, that's what? GM-5... so, they'll be back some time tomorrow, unless anyone knows the personal home phone numbers of some of these nice GM's...
unfortunately, the GM's work from until 5 pm Central time, that's what? GM-5... so, they'll be back some time tomorrow....

L2 break then?
Funny thing that when NPC server goes up that GMs don't respond. Not even the standard replies.

This NPC server glitch sheds a whole lot of light on the theory that there are no live GMs and are all automated NPCs with standard replies.
At the moment, I'm experiencing the following glitch: after leaving the Olympiad stadium, I can't find Oly manager and Monument of Heroes. A couple of minutes later, they slowly reappear on my screen.

Fun stuff.

Edit: I see, it looks like all npc disappear then reappear a few minutes later.

Expect to submit a ticket and receive a reply that we all need to update our video drivers.
happening on bartz now too.

Even on the PTS XD
We are about to bring the servers down to correct this issue. As soon as I have more information, I will let you know.

We apologize for the inconvenience folks. :(
Thanks for the response Lyzira. However, I'd like to emphasize the following:

This issue has been there for a few hours at least. Everyone experienced it. But only a dozen of people bothered to post here and only a few petitioned it. This just illustrates the fact that you can't estimate the severity of a problem judging just by the number of forum posts or tickets submitted to your tech support. (Just look at the recent lag-related threads, for example.)

The point is: players don't really want to communicate with your "tech support" that try to figure out things by reading the three-days-old petitions and then send us random automated responses.
First of all, we need live GMs actively monitoring the servers 24/7, experiencing every issue first-hand and fixing it ASAP.
I hope the GM that got my petition had a sense of humor.
well that restart fixed nothing
It's the NPC Server, not the Game Server!
It's the NPC Server, not the Game Server!
lol
NPC Server down for 2nd time on bartz

:/
It's the NPC Server, not the Game Server!

;) Of course, we're continuing to work on the problem now.
funny thing is.. I didn't experience any problems regarding NPCs this morning on Devi....
omg, can we fix this please?
they costing me time adena and xp :P >.<



Fix npc server :P are bugged jeje here wait for GM's fix the error :P
NPCs won't sell stuff either. I hope NC finds the problem. Let's have some patience. It's in the early hours of the morning.
np :P i cant wait :P
We are continuing to work on the problem but have not found a resolution yet. I will keep you guys posted if we are going to be having further downtime.
np Lyzira i think all cant wait :P jeje
alright, what am i paying for?! a game that doesnt work!!! FFS!!!!
Actually many NPC spawn every 2-3 mins, but WarpGates are out all time.
WTF?
Maybe NCKorea listened to the Korean players that cried for MORE RANDOMNESS in game and implemented this new and exciting feature (which is currently working as intended) without telling anyone at NCNA? :D
guys he working :D take a break of l2 :D come to REAL LIFE XD
I suggest we get revita pops for this to make up our time lost for xp. that way we can at least make up for this time lost we could have been xp'ing. I for one had a goal in mind before weekend ended. but due to this, it seems it wont happen. Any way u guys will make it up to us? or are we just gonna get another apology as usual :confused:

P.S Sorry for givin u such a hard time Lyzira plz forgive me <3
well i think all person or companies having problems and they should not be the exception
It's a new event. Try to kill the mob before it logs out.
also do not believe that you die because a problem with this game the money is the important thing is right now are the moments I shared with my clan wars of the matter laughing xD
I am not enjoying this event. :(

WTB Revita Pops event.
lul XD
It's a new event. Try to kill the mob before it logs out.

nice event :/
WTB new server npc :P :D
It's a new event. Try to kill the mob before it logs out.

+1 !!!!!
Looooool
I suggest we get revita pops for this to make up our time lost for xp. that way we can at least make up for this time lost we could have been xp'ing. I for one had a goal in mind before weekend ended. but due to this, it seems it wont happen. Any way u guys will make it up to us? or are we just gonna get another apology as usual :confused:

P.S Sorry for givin u such a hard time Lyzira plz forgive me <3

No.

People need to stop crying about every little **** thing in this game. This is the first something like this is happened, they are working on it, so sit back and deal with it. Stuff Breaks, Deal with it... God Forbid.
No.

People need to stop crying about every little **** thing in this game. This is the first something like this is happened, they are working on it, so sit back and deal with it. Stuff Breaks, Deal with it... God Forbid.

i agree :D
Looooool

nice avatar :D
No.

People need to stop crying about every little **** thing in this game. This is the first something like this is happened, they are working on it, so sit back and deal with it. Stuff Breaks, Deal with it... God Forbid.


I don't want to argue with you because you're in Nova. =(

I know the out come. =P
Why are the only NPC's not appearing are the hb gateway and the gracia transporters?
>.< ty i like my avatar xD
ok now for real tho , i wasnt crying , i was suggesting, and not everyone is lvl 81 with 3 subs at 7x, and im just sayin id appreciate a revita pop since i was supposed to be lvl'ing for the past 4 hours instead of dealing with this. Would be a nice thing on thier part.
I don't want to argue with you because you're in Nova. =(

I know the out come. =P

Haha, I'm not gonna do anything to you for someone arguing with me on the forums, lol. Just saying people need to relax, and stop freaking out and demanding refunds/compensation for something that goes wrong in game. It's not like this happens all the time, this is the first time I have witnessed something like this myself, so I mean... Just deal with it. I'm sure they will find a fix, and the issue will be resolved soon enough.
well mmmm i think the only option is waitining and - bla bla bla bla bla xD :D
vita pops wont do much
i usually kill my vitality in 2 mins.... except for today where it took me 40 mins because of force logging mobs
I think the only solution is to wait them try what they can do no require that people are like us and everything that happens should feel pressured

any person company so this is usually done by humans fail so that there is more to wait and wait for good news of the group of Workers

forgiveness for my English translation by google not speak English: D
at first when i was xp'ing and mob disapeared im all thinking "that was using 3rd party program, auto logged on me, now wheres that bot report button again?" :P
np on ur english deku, english isnt my 1st language either, in fact its my 3rd =D
let's play basketball quite a while football whatever xD
so is this the end of lineage2? cant fix npcs so they are going to give us all aion accounts
lol i dont like aion online :P
Haha, I'm not gonna do anything to you for someone arguing with me on the forums, lol. Just saying people need to relax, and stop freaking out and demanding refunds/compensation for something that goes wrong in game. It's not like this happens all the time, this is the first time I have witnessed something like this myself, so I mean... Just deal with it. I'm sure they will find a fix, and the issue will be resolved soon enough.


ya its just that its pretty bad timing, especially for me. i have my sub 1 lvl from A grade where i can where my tallum instead of my ugly zubei, and finally my clan/allys prime time comes, we get a party, we go for hero rift, next thing we know mobs are gone. i think to myself i waited entire day to xp, i got 28% already, was hoping to get 50% today, but wont be happening. and im busy next few days, so now im not sure i can hit 61 before terr wars and sieges. and this problem began 3-4 hours ago. i dont think it will be resolved soon. :( thats why im a bit mad about it atm. and revita pop would be nice since im at vit 0 or at least full lvl 2 vit so i can at least xp 4 hours again and make up todays xp or sumting, i duno, just my suggestion =P
i dont understand xD well in my opinion, mmm i dont have opinion LOL
so is this the end of lineage2? cant fix npcs so they are going to give us all aion accounts

weee!!!
Y_Y i dont like aion wuaaaa
well guys gn all here 3:25 AM :/ bye and gl gms :D
It's a new event. Try to kill the mob before it logs out.

:D i lolled... hard event :p hope the prices are good!
it's like mobs dispear it like we PVP them they bsoe! lol.....

oh hell i think npc tryin to play hide n seek =/ PEEKABOO or somthen lmao

hope gm fixs it =.=
or they simply obtained dagger skill /hide
as i just said to someone :P i bet the mobs at botting.. they relog when u attack them :p lol :D
you know i understand problems pop up however when i mess up at work people expect something for free its some stupid american sense i guess. i mess up an order u get your meal for free lol

that being said they messed up my order i dont wanna ask for s grade stuff that would be just lunacy. i want a hat. think a free accessory would be fair :P
you know i understand problems pop up however when i mess up at work people expect something for free its some stupid american sense i guess. i mess up an order u get your meal for free lol

that being said they messed up my order i dont wanna ask for s grade stuff that would be just lunacy. i want a hat. think a free accessory would be fair :P

a lollypop
I don't want to argue with you because you're in Nova. =(

I know the out come. =P

Then argue with me.

They are fixing it. They arent just gonna leave it broken.

PS. No, you will not be getting any revitapops.
We will be restarting the servers shortly and the issue with the NPC's will be resolved. It took longer than expected but we were able to identify and resolve the issue that was affecting the NPC server. We apologize for any inconvenience this may have caused and thank you very much for your patience.
What patience? We clearly have none.
Hopefully someone will say thank you for the effort in fixing the issue, but since I doubt it, I will. Thank you for the effort in fixing the issue. Now, if we could just get rid of the lag.
Hopefully someone will say thank you for the effort in fixing the issue, but since I doubt it, I will. Thank you for the effort in fixing the issue. Now, if we could just get rid of the lag.

dont even go to that point ._. due to lag i clicked wrong on subclass Q!! -.- now i need an other weapon then crafted ._. :(
dont even go to that point ._. due to lag i clicked wrong on subclass Q!! -.- now i need an other weapon then crafted ._. :(

That really blows :( . But frankly I'd restart the quest, or you could petition it. Ask them to switch to the preferred weapon. Tell them you meant to chose one thing but lag made you chose another. Hope it works, and good luck with it.
That really blows :( . But frankly I'd restart the quest, or you could petition it. Ask them to switch to the preferred weapon. Tell them you meant to chose one thing but lag made you chose another. Hope it works, and good luck with it.


yea ive sent a petition just before server shutdown.. will see wot happends.. in the past gms been helping fine wif these problems so im guessing itll be alrite as they are aware of these problems
LoL tell us the truth, you guys gave aion our npc server and seted up a 486 for us no?
LoL tell us the truth, you guys gave aion our npc server and seted up a 486 for us no?
is the problem fixed already?
That really blows :( . But frankly I'd restart the quest, or you could petition it. Ask them to switch to the preferred weapon. Tell them you meant to chose one thing but lag made you chose another. Hope it works, and good luck with it.

as i said earlier ;P they sorted it =p gotta love that l2 staff...


@bel .. npcs seem to work fine again so all sorted then :)
dont even go to that point ._. due to lag i clicked wrong on subclass Q!! -.- now i need an other weapon then crafted ._. :(
Since its a (top) B-Grade weapon you need for that part of the quest, you could go to BS Mammon and exchange for free. (in case neither of them - done choice or crafted weapon - is fist/dual)
BTW, on almost all servers, it will be cheaper to make the dual sls, even with using 450 or so SOP.

On phoenix I made a pair for under 16m.
NPC server keeps going down on phoenix again, I submitted a petition but there are 34 ahead of me...
yup same problem.
franz hero rift has in some rooms mobs spawned and some with not :/ this is just so great when u r so close of getting nooble
the problem returned on franz as well..
Got a reply on my petition. Says they are aware of this issue and that they are looking into it and appropriate action will be taken, or something along those lines.
the usual stuff then:) lets hope they fix it permanently this time at least..
Got a reply on my petition. Says they are aware of this issue and that they are looking into it and appropriate action will be taken, or something along those lines.

not much more they can do really.. if the cause aint 100% known..

on luna some mobs randomly dissapear.. not always... plenty killing food left :)
you can.. but itll make u look ******ed.. i mentioned luna didnt i?

its 5.37am xD i cant sleep so thought fak it ill go exp :P nd no mobs.. so not just NA.. also europe :) and also here... no petitions ansewred.. gets quite annoying seeing a mob dissapear when u just bout to hit it.. on the other hand.. maybe their testing whos a bot O_O

really u get weird illusions round this time of the morning

It was a joke. Certainly you've seen the posts on this site where every time there is the tiniest glitch on a Euro server, some fruitcake posts a whine-rant about how Euro players are mistreated.

Lighten up for christsakes.
~D~
not much more they can do really.. if the cause aint 100% known..

on luna some mobs randomly dissapear.. not always... plenty killing food left :)

Yeah, same on phoenix, some mobs will disappear while others are still there. What sucks is that even when the Shop NPCs come back you can't buy anything from them.
my fenrir vanished mid-fight before the mobs disappeared. thought i'd forgotten to put his food on him; i almost threw up on the screen lol
Problems is still around.
we tried kill some Raids Bosses..
and when we hit 1 of them..all mobs gone.
2min later normal mobs return, but RB not.

/fix it :)
thx u
my fenrir vanished mid-fight before the mobs disappeared. thought i'd forgotten to put his food on him; i almost threw up on the screen lol

omg lol. I'm so not using my wolf today.
ill tell u what sux lol....

when ur on a pp and ur wolf runs away..... for no reason......oops dead pp. lol not whining. i just wont play till its fixed:) im not about to allow my wolf to run off and join the circus :)
LOL. Yeah pets and summons are disappearing too. Glad I haven't been on my sub.
Well, I've got things to do. Good Luck GMs on fixing this issue, hope it's not too complicated.
ill tell u what sux lol....

when ur on a pp and ur wolf runs away..... for no reason......oops dead pp. lol not whining. i just wont play till its fixed:) im not about to allow my wolf to run off and join the circus :)

when ur on a pp and ur wolf runs away..... for no reason......

/useskill return
Recheck his forum name...
i was more worried about the pet running away. Xp i can get back, a pet i cannot
hey smittie was that a racial comment? or a fat joke? O.o..... hehehehheheheheheheheh
hey smittie was that a racial comment? or a fat joke? O.o..... hehehehheheheheheheheh

Are you calling me a racist? Or a phatty basher? O.o hahahahahahaha
that depends on whether ur mario andretti or the swedish chef......lolololollo
God at least say it is hardware and you have a shot at it :)
that depends on whether ur mario andretti or the swedish chef......lolololollo

Im not a chef lol, and I dont know who that mario guy is. Is it the Red guy in Super Mario bros for nintendo?
wow how can u tell the age difference lol.......

mario andretti, formula 1 race car driver (hence RACEist)

The Swedish Chef from the muppets...(Bork Bork Bork... i have the caken smusher) hence the phatty basher.........
Im not a chef lol, and I dont know who that mario guy is. Is it the Red guy in Super Mario bros for nintendo?

really on topic guys..


p.s. not everyone is interested in ur side notes.. ppl here wanna know when the servers will be fixed not read ur "awesome" posts atm. Now if u wanna flame me after reading this do it in pm and not here so ppl dont have to read crap again..
wow how can u tell the age difference lol.......

mario andretti, formula 1 race car driver (hence RACEist)

The Swedish Chef from the muppets...(Bork Bork Bork... i have the caken smusher) hence the phatty basher.........

Im 32, but sports dont really interest me. As for the Swedish chef, I have seen him a very long time ago, but I dont think he is even remotely swedish, the way he talks.

To cut it short, the reason you died on your pp when your wolf disappeared, was due to stupidity, since you have a skill that makes you appear in nearest village in an instant... ironically that is your forum name...
*breaks out in a rendition of "can u feel the love tonight"

last time i checked, i was free to post what i liked as long as it doesnt go against the forum rules.

and for some of us laughter is the best way to releive tension:)
and by the way smittie still geberation gap since im 45 lol
*sings along with mentioned song*

Ofc you can post whatever you want, as long as its within the forum rules.

Oh snap you are old!

Im starting to dread the day I turn 40+...
oh and btw cold soul if you want the "official" time the servers will be up check the "official" forum that omega and lyzira made since thats where they "officially" will respond to that "offical" question :):):):)
Thank you stup. You just highlighted another of the forum rules.

Do not make another thread about same topic, when one already exists.
oh and btw smittie of course im stupid........ IM CANADIAN!!!!!!!!!!!!!!



HEHEHEHEHEHE

true story...my bro is an MP(member of parliment, not military police...) he had to stand up in the house of commons and ask the government to make the sasquatch an endangered species beacuse he got a signed petition form his constituents lolololol

if that dont say how stupid we are i dont know what does......
I don't know if the fix ever took on Luna last night. I logged in right after the patch and I had my wolf disappear 4 times inside of 30 minutes. After my wolf disappeared as well as the mob I was fighting I called it quits for the night.
oh and btw smittie of course im stupid........ IM CANADIAN!!!!!!!!!!!!!!



HEHEHEHEHEHE

true story...my bro is an MP(member of parliment, not military police...) he had to stand up in the house of commons and ask the government to make the sasquatch an endangered species beacuse he got a signed petition form his constituents lolololol

if that dont say how stupid we are i dont know what does......

omg lol, they can force him to do that?

PS. Make ppl do petitions about the toothfairy and god too lol.
yes in canada if you have a signed petittion with at least 200 signatures brought b4 an MP, the mp MUST table it in the house of commons or the constituents with call for a nocofidence vote in their specific riding.
i should have stayed away from this thread. now i keep thinking about canada, and can no longer form a complete thought because my brain keeps interrupting me with, "And now, PIGS IN SPAAAAAAAAAAACE!".
yes!!!!! finally some one who gets the humour:)
Yeah, same on phoenix, some mobs will disappear while others are still there. What sucks is that even when the Shop NPCs come back you can't buy anything from them.
relog pretty much keeps sorting it for me =p well only 1 relog nd had no problems ever since :) i dunno wots up but just give em the time ^^

meanwhile .. label the mobs that are still left as urs :P!! :cool::D
i think the only thing we expect in return...
is another Gatekeeper event, or april fools event...
those events were very fun.

but vita pops are ok i guess.

yay for random technical issues...
it's really weird that they actually starts to happen preatty often now with aion

but seriously, how long will really take u guys to fix this crap? i mean, i can't even enter in rift anymore while the npc is there, the npc shops r down, come on guys have a little respect for your costumers...
Have to agree 12hrs or so with issues is quite annoying :(
lag, dc's and now no npc's (and without npc's no automatic awnser to petitions)

maybee it's in our end problem or even our ISP...
I'll update you all as soon as I have more answers for you. The team didn't stop working all night on this issue and we've still got more work to do today.
We have made some modifications internally and are currently monitoring the live servers to observe the effects of these changes.

Please let us know if you experience any further issues this morning.
i hope from the bottom of my soul that u fixed it
We have made some modifications internally and are currently monitoring the live servers to observe the effects of these changes.



"...........the effects of these changes."


Sorry, for some reason I have a mental image that when I log into Phoenix and bring up the lowbie Orcy I was trying to level last night that he'll have a Kamael wing.........
We have made some modifications internally and are currently monitoring the live servers to observe the effects of these changes.

Please let us know if you experience any further issues this morning.

Just now the mobs disappeared again around Aden on Teon. There are still mobs at Kamael island, haven't checked anywhere else.

Edit: came back again now.
You cannot fly with only one wing, remember that. It is vital!
:eek: You mean all those B-2 Spirits will just fall out of the sky?!?
Oh my
thankyou for working on it, i'm sorry i didn't say that in my last post.
but... on the Plus size, we can weed out bot parties easier now...
oh noes npc's disappeared... now what will they do...

yes, i said plus size, and it was a random consideration not intended as an insult toward over sized dorf bots in catas...
We are about to bring the servers down to correct this issue. As soon as I have more information, I will let you know.

We apologize for the inconvenience folks. :(

****, i remember the days of being on call for this type of stuff. I dont envy you.

Ack, i thought it read AM. anyhow i hope you dont get calls in the late night when the servers go bonkers.