Cant Log in :(

General Discussion Started Last reply 20 posts
For 2 hours i cant login but my friends are playing.
Why ? :(
check files and make sure you weren't playing on a private server before and it didn't mess up your hosts file

and also make sure you are using a live client and not a pts client
dont have any host files i made full check up.When i type any acc and password no matter what is it i get "You are currently loggingin" windows and nothing happens cat log to servers list ..
Its for 2 hours problem i got disconnect and thats all :(
you can't not have any hosts files, it's a windows file everybody has it.

like I said before, make sure you are using the live client and not the pts client, from what you 're describing sounds like that's what's happening.
Im not using pts client i update my gracia final and it was ok but now without any reason is happaning this.I have hosts file but its empty...
Any ideas.I have deleted system folder too and make full file check but again the same problem.What the hell is going on :(
since u dont get any message, like invalidad account or something, i assume the problem is the hosts archive. Go to /windows/system32/drivers/etc and open hosts file with the notepad. It should have some lines preceded with a #, and finally something containing 127.0.0.1, and nothing more. If this is not ur case, delete the file, the program will create new one.
I have deleted them long time ago and i still dont have any lines in hosts file.Before this i didnt have any problems and i cant resolve this problem :(
I realy need help.I did reisntall on Windows and istall new game fully updated.I turned off Firewall and the same YOu are currently logging in and thats all..
some times it happens to me too
i may have 1 account logged and the moment i try to loging on second account i see the message ''you are currently login'' staying for ever.

today the account stucked when i choosed which server to login
i left shop on the working account and 1h later i could log on both accounts
i ve also faced a bad lag today similar to the previous event lag

so from my experience some times game has problem on login accounts,usually it doesnt last more than 30'

tip:if you have a friend tell him to log on his account, if its a server's login problem he wont be able also.
Hm..
When i go to Run-->Cmd-->
C:\Documents and Settings\Admin>ping l2authd.lineage2.com
Pinging l2authd.lineage2.com [216.107.242.199] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 216.107.242.199:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
How to fix it :(
ok there are 2 reasons why u have not got much response on this question.

1st: this is the wrong place to ask this sort of question. These types of question should be submitted to the tech support page on the main play nc website. If u submit a ticket there they maybe able to better help you.

2nd: our guess is that this issue stems from the fact that u probably have been playing on those servers that shall not be named here. They have instituted a mechanism that if you have played on those type of servers, that they have a way to disallow you from playing the retail servers. Im not sure if this is your situation but thats my guess.
I have send a request to ncsoft.But im realy upset ...
This is happaning without any reason
This is a network checking tool that is on lineage2 website. It will tell you if you are having a connection issue.

ftp://ftp.lineage2.com/support_tool/netinfotool_allOS_USEU.exe
Ive made all of this i have send a technical portocol to NCsoft and they said that the problem might be in my internet company but thats stupid.I got this problem without any reason.Disconnect and cant login after this..
Check: l2update.lineage2.com (216.107.250.194) --> successful
Check: l2update.lineage2.com (216.107.250.196) --> successful
Check: l2update.lineage2.com (216.107.250.197) --> successful
Check: l2update.lineage2.com (216.107.250.201) --> successful
Check: l2update.lineage2.com (216.107.254.195) --> problem connecting to "216.107.254.195", port 2009: Unknown error
Check: l2update.lineage2.com (216.107.254.197) --> problem connecting to "216.107.254.197", port 2009: Unknown error
Check: l2update.lineage2.com (216.107.250.198) --> successful
Check: l2update.lineage2.com (216.107.250.195) --> successful
Check: l2update.lineage2.com (216.107.254.196) --> problem connecting to "216.107.254.196", port 2009: Unknown error
Check: l2update.lineage2.com (216.107.250.199) --> successful
Check: Login Server Check (l2authd.lineage2.com) --> problem connecting to "l2authd.lineage2.com", port 2106: Unknown error
Us players have seen where the issue was at the ISP level, so it can happen.

But for the time being, post the results of the test that program did.

*** Well you can see the failed attempts. Where do you live? Are you in college?
Hm..
When i go to Run-->Cmd-->
C:\Documents and Settings\Admin>ping l2authd.lineage2.com
Pinging l2authd.lineage2.com [216.107.242.199] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 216.107.242.199:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
How to fix it :(


Sending ping to the login server will always fail since it never responds to ping packages sent from cmd.
I will die :(
There are 5 possible reasons for what is happening to you

a) Messed up hosts file
b) Downloaded a private server patch, delete it and run check files from the launcher
c) you are trying to login to the pts (easy to check, download pts to live launcher, extract it in your lineage 2 directory and run it, if you are already live it won't download anything, if you 're on PTS it will download the live system folder)
d) your firewall is blocking l2.bin
or
e) your ISP has issues.

check a)b)c) and d) and make sure it's not you, if it isn't talk to your ISP