It appears that players are missing manor fruits after the server merge. I have notified QA and we will look into this. Please post in this thread if you have any comments about missing manor fruits.
The information I gave to Alyra and Siren about the seeds and fruits not getting deleted is not true and I am trully sorry for that. All the seeds and fruits for the manor system will be deleted after the server merge.
If anyone lost the seeds and fruits because of recent post regarding the manor system, please do contact me by PM and I will reimburse them. I just need your server, account, and character names.
The reimbursement may take few days.
Again, I do apologize for the inconvenience and thank you for your patience.
"Those who cannot remember the past are condemned to repeat it." ~ written by George Santayana
Changed title to 'any seeds.' Currently we are looking to this issue as well at the TW badges and quest issues. I will post updates as soon as I know anything new. :)
It appears that players are missing manor fruits after the server merge. I have notified QA and we will look into this. Please post in this thread if you have any comments about missing manor fruits.
What is there to comment about?
You guys ****** up, either by not telling us we'd lose these items with the merge (as well as the TW badges and our quests), not being knowledgeable enough about your own game to test the effects of the merge on these (really important) factors of the game, and/or knowing about these factors of the game but failing to notice that the merge would affect these factors.
Or is that what you want us to comment about?
Just fix this and fix it fast. Not NCSoft's version of "fast," but what is reasonably deemed acceptable as "fast" by most of the world.
I have lost all my seeds and crops from inventories, but my friend kept his seeds and crops that were in his Warehouse.
I petitioned this already, I hope you give them back.
Changed title to 'any seeds.' Currently we are looking to this issue as well at the TW badges and quest issues. I will post updates as soon as I know anything new. :)
Step 1: Find out when you will be reimbursing these items/quests (I'm assuming that you will be reimbursing these items/quests, because it's absolutely unacceptable not to do so).
Step 2: If the time it will take to reimburse these items/quests exceeds a couple to a few days, go to your programming/network team and tell them that that's not acceptable, and they need to do it faster (writing a script to intelligently copy & paste missing items from database to database/rolling out such a script over the servers with minimal server downtime. This should *not* be hard, unless the way mergers were handled is stupidly managed and your methods of data dissemination over the servers is terribly inefficient).
Return to Step 1 and repeat until ETA of fix is acceptable (again, within a max of a few days).
Step 3: Tell the players when to expect the fix and apologize profusely for the problems.
It is about merge in 2008, not this 2010 merge.
Here's the good news that you all are waiting for!
During tomorrow�s maintenance we are reimbursing everyone (People who already received the reimbursement are excluded.) who lost their seeds/fruits when the servers merged. �Everyone� includes people who haven�t contacted me about it as well.
After the maintenance, please check your warehouse. All of your lost seeds will be in there.
I apologize for the late response but I hope this message was worth waiting for. :)
I wasn't ignoring or sleeping!
Step 1: Find out when you will be reimbursing these items/quests (I'm assuming that you will be reimbursing these items/quests, because it's absolutely unacceptable not to do so).
Step 2: If the time it will take to reimburse these items/quests exceeds a couple to a few days, go to your programming/network team and tell them that that's not acceptable, and they need to do it faster (writing a script to intelligently copy & paste missing items from database to database/rolling out such a script over the servers with minimal server downtime. This should *not* be hard, unless the way mergers were handled is stupidly managed and your methods of data dissemination over the servers is terribly inefficient).
Return to Step 1 and repeat until ETA of fix is acceptable (again, within a max of a few days).
Step 3: Tell the players when to expect the fix and apologize profusely for the problems.
and to add.. if needed shut down the servers until this is fixed - better to ask for a day or so vs getting what we got.
Roll back this merge please :mad: I lost lots of seeds/crops/tw badges and heaven knows what else >< and if we don't get quests back intact well, it will be impossible to redo them all (I have a lot of active toons) :( many were access quests to get to next level or be able to enter Pagans and such.
Can barely move in giran too :( 5 servers to 1 was too much.
Roll back this merge please :mad: I lost lots of seeds/crops/tw badges and heaven knows what else >< and if we don't get quests back intact well, it will be impossible to redo them all (I have a lot of active toons) :( many were access quests to get to next level or be able to enter Pagans and such.
Can barely move in giran too :( 5 servers to 1 was too much.
Sace has told us (unless she is being lied to again) that we will get our quests back... but with other issues that came up... not sure... if it was me, I would wait a few days before doing anything...
Manor was reset and all manor items were deleted. This was expected and stated in the Server Merge Guide.
I want my seeds back or the adena i've paied for the, and all the fruits I had, I don't care how you do it, I'm tired of loosing because of your incompetence, I'm sick of all your lies, "all manor were items were deleted", LIES!!!! i still have some seeds left, I will post screens when i get home to prove it!
And even if you were planning to delete all the fruits, how were we supposed to exchange them?... when only the bots are able to get mats in return by using their programs, which is another proof of NCSoft incompetence and the favoring your doing for certain "players"
Also I had around 112 TW badges on my nuker and to my surprise, those are gone as well....
Manor was reset and all manor items were deleted. This was expected and stated in the Server Merge Guide.
Why are you saying things that aren't true? Nowhere in the guide is it stated that manor items will be deleted. Resetting the manors isnt the same thing as forcefully going into everyones warehouses and inventories and deleting their crops.
First of all, we would like to assure you that any character that is successfully transferred to their new server (it passes all of the below character-consolidation tests) will find that all of their inventory and private warehouse items are intact
Just admit it. You gave out false information
I had tens of thousands of crops saved that I havent been able to turn in yet because of manor bots. What you are doing now is really upsetting. The manor was my livelyhood. I'm quitting if I can't get back my crops. (And no, you can't have my stuff!).
I want my seeds back or the adena i've paied for the, and all the fruits I had, I don't care how you do it, I'm tired of loosing because of your incompetence, I'm sick of all your lies, "all manor were items were deleted", LIES!!!! i still have some seeds left, I will post screens when i get home to prove it!
And even if you were planning to delete all the fruits, how were we supposed to exchange them?... when only the bots are able to get mats in return by using their programs, which is another proof of NCSoft incompetence and the favoring your doing for certain "players"
Also I had around 112 TW badges on my nuker and to my surprise, those are gone as well....
I can confirm that Alternative King Coba (Rune), Alternative Twin Coba (Rune), King Coba (Rune), and Twin Coba (Rune) were not deleted.
But everything else is gone. That only proves that it was caused by a bug.
"Last edited by Sace; Today at 08:07 PM. Reason: private communication removed "
well dayum!!! let the gm who sent the "private communication" post about it!!! :mad: sounds fishy :p
there is one heck of a lot of silly moderating going on :confused:
anyway last merge this happened and good old Omega figured out how to return all the seeds and crops to everyone, I'm sure the script that was used is still around somewhere, maybe ask Omega?
clear evidence that the merge doesn't need to delete excisting seeds and crops and such...
I wish the borg would beam your ******ed *** back the WOW and whatever lost reality known as canada you come from ... and no i didn't capitalize the c in canada ....
OK, then I don't show the words, just say the meaning.
GM said they investigate and will let us know. Until then they asked to not buy/sell/move any manor items.
I see nothing awful in telling this, cause my post here can free you from like hundreds of petitions to support team. Seriously.
Or copy/paste responses are not hard to make?
Yes Smittie we know it is ,despite the fact that it could have put our minds at ease , and
actually reduce the spam in the forums and ingame about the same thing .
Yes Smittie we know it is ,despite the fact that it could have put our minds at ease , and
actually reduce the spam in the forums and ingame about the same thing .
Well, at least rules in forums are upheld even when it is contrary to their interests.
As I said in badges case, I think someone will find some Korean bosses emails and send some links to these threads, NCwest really needs some shakeup, if the fnancial loses dont worry their bosses, at least the way they treat their customers should raise a few eyebrows. I am sure Koreans treat their customers differently, I am sure they dont know what is happening here, someone at the top is managing to cover up all these things, must be a real genius...
I DO believe this will be solved, it isnt hard and it is a new depth of incompetence to say we said something will happen, it didnt because we screw up, we are a bit sorry we have to apologise, but otherwise we dont care.
Someone WILL find out and I am sure new developers that can handle the game at least at a level the amateurs in privates can will be hired at lower pay than the current ones and do a better job.
Asians are meticulous and customer oriented, at least the Japanese, Koreans and the like. We need someone from there to take over and save us all.
They lied when they said the manor items HAD to be deleted, they lied when they said badges are unrecoverable and it was a miscommunication, they do not want to fix it and I really-really cant figure out why. It is absolutely impossible they dont know how to do it, it is obviously not too hard and expensive, why they want us to make such a fuss for something so easy to fix it is beyond me.
I cant understand !
M
thanks to 3rd party softs it is impossible to exchange fruits each evening so many many many ppl have their fruits placed in storage and were waiting for the best opportunity to sell it. A lot od ppl spent so much adena in buying seeds to have them in future and now all is lost.
I wish the borg would beam your ******ed *** back the WOW and whatever lost reality known as canada you come from ... and no i didn't capitalize the c in canada ....
want to clarify in what state of mind you were when you quoted me and reasoning behind stating what you did..
little bit outside the ballpark on this one aren't you?
Anyone else have any idea wtf this one is talking about and why?
thanks to 3rd party softs it is impossible to exchange fruits each evening so many many many ppl have their fruits placed in storage and were waiting for the best opportunity to sell it. A lot od ppl spent so much adena in buying seeds to have them in future and now all is lost.
Wrong!
The primary problem is not the 3rd party users, but the fact that the castles can buy back only about 1/3 to 1/2 of the fruits produced every day. It is set in the way as if you could get only 1 fruit out of 1 seed. But most of the manor users would use high HP mobs and get multiple fruits out of a single seed!
If the castle lords were allowed to buy more, or better if there was no limit on buying back the fruits, the 3rd party users would probably still get the best deals, but the rest would be left for legit players.
That is why I could use manor with normal seeds/fruits only at low lvls (subs) and then only alternative seeds/fruits at higher lvls. There is simply no chance to sell a higher lvl normal fruit back to the castle because the settings are wrong!
Let the free market open for the castle lords so that they can buy more fruits back (or unlimited). That would also bring some competition!
Yes Smittie we know it is ,despite the fact that it could have put our minds at ease , and
actually reduce the spam in the forums and ingame about the same thing .
I was expecting my private communication to be deleted. I don't mind it.
I'm not angry. I just rephrased and posted same info :)
I'm confused what to wait... one part of me thinks "come on, they are kidding, it can be fixed and it will be fixed".. another part of me says "you know they can just spit on you and pretend they don't hear you" :D
Anyway, tension in manor and badges threads is much less now, since CH distribution rules are announced.
>.< I hope they don't expect me to list all the seeds and fruits and how many on each character. I can't remember that. I farmed them on lowbies as a way to pass time whenever my main's vit was 0 and regenning.
Tension is not lower. We are just waiting for the NC's official reply.
My clan and I don't care about Clan Halls! We are a small clan and also don't have the billions for the CH. But we care about thousands of crops that we lost, held on our clan wh! And we care about the missing TW badges.
We don't mind waiting until manor reactivates or next tw starts. But we do want them back!!!
Anyway, tension in manor and badges threads is much less now, since CH distribution rules are announced.
They are using the old wag the dog trick on us!!
To 'wag the dog' means to purposely divert attention from what would otherwise be of greater importance, to something else of lesser significance. By doing so, the lesser-significant event is catapulted into the limelight, drowning proper attention to what was originally the more important issue.
The expression comes from the saying that 'a dog is smarter than its tail', but if the tail were smarter, then the tail would 'wag the dog'.
I just checked one of my toons WH looking for a few items and noticed that I had manor seeds.
I pulled them out, and went to try on a mob to test - and it worked. Then put back in WH and pulled them back out again. I will need to check my other toons that were storing the fruits to be sure... but....
I just checked one of my toons WH looking for a few items and noticed that I had manor seeds.
I pulled them out, and went to try on a mob to test - and it worked. Then put back in WH and pulled them back out again. I will need to check my other toons that were storing the fruits to be sure... but....
Ninja fix?????
Nope, this is just a proof that "manor reset" should've NOT meant "all manor items deleted". They just made a mistake, it was not supposed to be this way, previous announcements were right, we WERE supposed to have inventories, wh, cwh intact. They botched and tried to pretend it was an error of cummunication, we didnt understand right, etc, just so they dont have to fix it. It is a shame this happened, lets hope they will come back to reality and fix it.
M
In the meantime, today (Monday) Manor was activated only in Giran and Rune. I checked and same thing will happen tomorrow (Tuesday). Do you know why this happens? Do the Clan Lords need to activate it?
In the meantime, today (Monday) Manor was activated only in Giran and Rune. I checked and same thing will happen tomorrow (Tuesday). Do you know why this happens? Do the Clan Lords need to activate it?
Castle Lords need to activate...
But yea.. still no answer to the missing fruit and seeds...
Now there are already 2 weeks since servers merge. Is there any hope to recover our manor seeds/fruits back? Maybe someone from staff can give us an estimated time until problem will be resolved?
Thx!
LE.: There is a special sentence in my laguage that traslated is like that: long sick = death for sure. I hope to be not true.
LE.: There is a special sentence in my laguage that traslated is like that: long sick = death for sure. I hope to be not true.
Boala lunga, moarte sigura in Romanian with same meaning.
But I think they still didnt make up their minds, will we fix it or not, there is absolutely no doubt, trust me, that this CAN be fixed, they either dont know how (which i doubt, since they did thos scripts with name changes, managed the IDs so they dont duplicate at merger, and many other fine works) or they dont want, which is beyond words to describe.
Better throw a lie, like hey, we told you so, you are stupid and you didnt understand, dont blame us, but...
Lets suppose they did tell us, which is not true, who is to be blamed that you cant turn in crops ? Who is tolerating the bots ? Why should i be forced to spend my badges before I had the required number for my goal ? Because they didnt ban the bots from start and ppl left the game so they merged the servers to save money or at bots request ?
No, sir, even if you told me, which, again, it is not true, we were reassured wh and inventory will transfer, moreover, at the speciffic question about badges we were told they will be kept, so, even if you told me, it is your fault we needed merger, it is your fault ppl lost CH, it is your fault even more that crops and badges were lost, so please fix it !
Thank you !
M
P.S. You are doing a fine job so far with Clan Halls, in my opinion it is a fair process, will vet out most ppl that buy for resell, i even heard some bots were eliminated, so that is a good thing so far from what I know, but why, oh, why dont you fix the manor and badges ? Why ???
I also had alot of fruit that is now gone. I figured they just removed all of it for the merge, made me sad. Good to know I might be able to get it back? Would be pretty nice!! :)
NCStaff: We are sincerely sorry to announce that our refrigeration unit has suffered a malfunction and your fruit provisions have perished before their normal expiration date
Not only that the server merge went wrong. The manor system is still not fixed!
So the problem with it will grow again! How can I explain it in a simple way to make it understandable also for NCSoft staff - who never played manor?
I made an experiment today. I hope that the figures would open their eyes.
1. I bought all Blue Coba seeds from Aden, that is 504 seeds.
2. Then I used them and got Blue Coba fruits, that is 1617 fruits (some people might be better than me in this)
3. Then I returned to Aden to sell the fruits to the manor. But the maximum the castle lord is allowed to buy is only 560 Blue Coba fruits!
4. This makes 1057 fruits extra just for one castle and one day!
5. Can you get the point?
If you don't fix the manor system it is going to be again only for the bots (or only for the fastest of the bots)
Suggested solution: increase the quotas for the fruits 3 times, but keep the quotas for the seeds as they are now.
NCStaff: We are sincerely sorry to announce that our refrigeration unit has suffered a malfunction and your fruit provisions have perished before their normal expiration date
The lost crops is an economic disaster for a lot of players. It would be a huge relief to know that NC is at least working on a solution similar to the tw badges. Please, give us an update.
Can we get an official answer on crops/seeds being returned please? They poofed in the last merge and good ole Omega got them all returned. It should be a fairly simple script, maybe he still has it :p
We do not yet have a solution nor an ETA. Our goal is to return these items to you. I suspect that we will be closer to having a solution when we get the fix for TW badges, as these are similar item types. As soon as I know more I will post it. :)
Can you just apply same solution you had in 2008?
In 2008 they applied that after first sieges. We had 2 siege weekends already.
Did previous team really take all their solutions with them?
Can you just apply same solution you had in 2008?
In 2008 they applied that after first sieges. We had 2 siege weekends already.
Did previous team really take all their solutions with them?
We do not yet have a solution nor an ETA. Our goal is to return these items to you. I suspect that we will be closer to having a solution when we get the fix for TW badges, as these are similar item types. As soon as I know more I will post it. :)
Could you add this news on server announcement as you did with TW badges? Is good for people to know that this problem will be resolved also.
NCStaff: We are sincerely sorry to announce that our refrigeration unit has suffered a malfunction and your fruit provisions have perished before their normal expiration date.
NCStaff: We are sincerely sorry to announce that our refrigeration unit has suffered a malfunction and your fruit provisions have perished before their normal expiration date
;p
In the winter ? Perhaps got frosted and perished :P
M
Thanks for the update Sace. And with TW badges coming soon, this issue may also be resolved, despite actually being a bit harder.. While all my Badges disappeared, I did end up with some Rune Seed after merger. The manor losses from merger were buggy, so not only do they need to learn what we had right before the merger, they need to see what if any we had right after, and then add them to what we have now.
I also had some seeds for the Aden area which I once used around Kamael Village. Aden no longer sells those seeds and they can no longer be used. I did petition, and got an offer to exchange them, but by that time I didn't have an active toon low enough to use them, so before merger I still had those seeds as well. In truth, if I get them back, I'll probably garbage or sell them to NPC. Not worth the hassle of finding an alternate toons/hunting area to get exchanged seeds for.
Changes to the Manor System so it benefits more players and not just a few would be welcome. The basic mats from it are very much needed for the crafting of S80+ gear (lower grade gear too, but I'm expecting there will be a lot less of that now NC has started deleting the recipes drops and quests). Maybe we'll see that in ^5 part 5 or even part 6. Hopefully we will not have to wait until Goddess of Destruction.
Manor items were never related to the Territory War Badge Insertion. We do not yet know when or if manor items will be replaced, but we are looking into this question now.
Manor items were never related to the Territory War Badge Insertion. We do not yet know when or if manor items will be replaced, but we are looking into this question now.
Once again, personally didnt do any manor as I aknowledge bots will always be faster, but ppl in the clan say the problem is not so big anymore, so I will try, maybe.
However, the return of manor items is a must, as it was the return of badges. It was a promise that inventory will stay intact, there was no possibility to turn them in before merger because of known problems, it was a major blow for some ppl, it is not normal to discriminate based on luck, i.e. some ppl were hit because they invested in something that was deleted, others were not because they didnt invest in same things.
For instance, I got 8 extra GCM with the missing badges, sold at 30 mil, that was 240 mil, i invested everything i had pre-merger in KE based on the fact that in the merged server the supply (forts) will be the same while demand 3 times higher and made a good profit, being able to buy CH, but what if the KE would have been deleted in the merger ? We would have not had CH now, many ppl wouldnt have had gear, including me, a very serious blow and I imagine there are ppl that invested seriously in manor, worked hard for their crops, lost drops from mobs for that, went in low chars/bad areas to do it, and now you cant say "better luck next time", can you ?
Please consider this as well. We all know it can be done, has been done in the past, even, lets finish this issue.
Thanks !
M
We do not yet have a solution nor an ETA. Our goal is to return these items to you. I suspect that we will be closer to having a solution when we get the fix for TW badges, as these are similar item types. As soon as I know more I will post it. :)
Ok, now 99% of players got their TW badges, except those that transfered after server merge if i understood right. Please insert us back our manor crops/seeds that we lost after server merge and at the end fix people that transfered because as you said up "these are similar item types" and this means that you will need half time to resolve them and more that that, this means that you can insert back our manor items anytime.