We are happy that the server merge is reinvigorating gameplay in Lineage II. We want to let you know that we have heard your concerns about Territory Badge deletions after the merge. We understand that you would have liked to have had more notice about some of the merge details beforehand. It takes you valuable time to gain the badges, and we regret that you have been inconvenienced. We are already working hard exploring possible solutions and taking steps to address this. Our focus is, as always, to provide the best gameplay and service that we can for you.
Thanks to everyone who has provided constructive feedback regarding this issue.
-Moxie
Thank you, Moxie !
This is not the first time you helped us ! I am sure you did all you could to solve the missing items problems, as well as to ensure a fair distribution of the CHs ! Whatever you do next in your life, please think of the battered L2 community out there, stay always on our side !
Based on your feedback we've decided to make a few changes to the Clan Hall Distribution plan.
First, we are extending the deadline by one week. The actual new date will be updated in the Clan Hall Distribution rules web page, but in short we're giving you an extra week to arrange financing, merge with other clans, recruit rich friends, etc.
Second, we're increasing the reimbursement from 65% to 85%. We think this will be enough to keep people from attempting to flood the market without breaking everybody's bank at the same time.
I want to thank everybody for their thoughts and ideas in regard to this project and I encourage you to continue to share them with us going forward.
Thanks,
Cabel
Thank you, Cabel !
For considering our concerns and for (future) fixing of the missing items problem ! With a bit of good will, everything is possible to solve !
But most of all, thank you, all fellow players that posted here !
I know I am annoying with my constant refferences to cheaters and the problems they cause, among others the destruction of the player base and the need for merger, but when we are united we will have a chance to achieve that goal ! Cheating will not be eliminated because cheaters are the vast majority unless we find a way to give an amnesty and let them keep what they stole, but we managed to make a stand and make ourselves heard :)
Thank you everybody that participated in the discussion, supporting or rejecting ideas and thoughts, there were a few crazy days, with record participations, it is hard to believe that now when only 5% of the max players recorded are still here we managed to break a forum record !
It is a sign that remaining ppl are the real hardcore fans, those die-hard supporters of L2, those involved with the community, those that will make the bulk of the last server long after most cheaters would have quit out of boredom.
After four days of complaining about having no badges, and getting no information from them AT ALL about the issue. All they had to do was feed you some bs response that says nothing about anything that may actually not happen? You people are useless, almost like automated monkeys. Where within that post from Moxie did it say anything was going to be fixed? Where does it say "I'm sorry". What happened to "We messed up, we will fix it"? You kids are annoying, and have no idea what it is you want.
After four days of complaining about having no badges, and getting no information from them AT ALL about the issue. All they had to do was feed you some bs response that says nothing about anything that may actually not happen? You people are useless, almost like automated monkeys. Where within that post from Moxie did it say anything was going to be fixed? Where does it say "I'm sorry". What happened to "We messed up, we will fix it"? You kids are annoying, and have no idea what it is you want.
No, I'm not satisfied NCSoft.
Who is, that was not the point, I am just happy SOMETHING moved ahead. At first I knew it will be fixed, then I started to doubt it, but now I know it will be fixed again.
They said I am sorry, we messed up and will be fixed in some posts, but never all together.
What is really the victory is the record forum activity even tho we are just a handful of the max players L2 had in the past. They didnt ignore us anymore, at least in part.
M
For me that's just news about the issue, not good news. Ok they acknowledged the problem more seriously than "we know already but we won't do anything", so that's better than nothing. But still it's worse than what I expected.
I can understand that they don't tell their plans until they're sure it'll work, but I'm still waiting to hear their real plans, ie getting badges back or an unfair compensation.
Sorry to confirm what xShinnY and washtak are on to . Yes we have not moved an inch from where we stood yesterday . Still no badges , still no apology from the responsible for this mess .
I rather have them fix the stuff than apologize , and the first has certainly a higher chance of happening :)
NC did really badly on the merges field. Let's see:
1) TW badges. The answer the gave us is "We are already working hard exploring possible solutions and taking steps to address this." It doesn't say "All TW badges will be returned as the pre-merged status" which is a straight-forward answer. Why I wonder?
2) Manor fruits. No response so far.
3) They changed the reimbursment to 85% from 65%. Anyone has any idea why is it not 100%? What is the deal here? Create money shinks?
Personally, I give NC the benefit of the doubt. But I am not very optimistic, given my experience in this game. Let's hope they surprise us in a good way.
NC did really badly on the merges field. Let's see:
1) TW badges. The answer the gave us is "We are already working hard exploring possible solutions and taking steps to address this." It doesn't say "All TW badges will be returned as the pre-merged status" which is a straight-forward answer. Why I wonder?
2) Manor fruits. No response so far.
3) They changed the reimbursment to 85% from 65%. Anyone has any idea why is it not 100%? What is the deal here? Create money shinks?
Personally, I give NC the benefit of the doubt. But I am not very optimistic, given my experience in this game. Let's hope they surprise us in a good way.
I understand the money loss, pretty much a "Only purchase if your serious about it", but there are other ways to do that then the money sink, but whatever 85% is within reason.
But your first point hit it right on the head, all they said was they see an issue and are working hard to find solutions, which doesn't state the issue nor say what the solutions might be. A complete dodge, wonder why?
Moxie's response was useless, should just remove it.
Moxie's response was useless, should just remove it.
Not really, put yourself in Moxie's place:
1. Cabel and the devs, even tho had months to test and DBs ready, botched the merge badly.
2. Community signals the missing items, Moxie escalates the problem.
3. Cabel and the "Q&A team" say the manor was supposed to go, we told you manor will reset, and badges, well, we didnt tell you but you should have figured it out. Also, they said they wont return anything because it is impossible/that was normal, without even looking at the problem, so ppl that had still some manor items proved that was a lie and the manor items shouldnt have been gone.
4. The community is up in arms and demands a fix. Some ppl already mail in Korea, database administrators and ppl that have some connection with computers and databases come here to say it is a lie, everything is fixable and also give the example of last merger when manor was botched and later fixed.
5. Now NCNA has a problem:
a. Admit it was a lie and they didnt really want to fix it because it would mean some extra work, that would have not go well with the community nor their bosses, or
b. say it is a heck of a job, they were right it cant be done and they gave us warnings manor will be deleted, but will make the impossible for us.
Moxie was put in an impossible situation, this is the only reasonable solution and they will fix it.
I dont know who is at fault here, NCsoft for paying badly and not getting good employees, their laziness and the conviction L2 is unsalvageable and needs to be killed faster rather than slower, or not enough ppl to handle this job, even tho I doubt it for the last one, that is maybe true for not enough GMs.
At any rate, they did listen, they will fix it, the community did a great job, we did manage to change something and get them to listen, thank you all !
M
More thanks fly to GMs that decided to give botters an idea of what they are capable of baning them for a few days, just to show they DO know who is botting, they CAN catch them at any time, they CAN ban them and their turn MGHT come any day.
There are fewer and fewer trains (dunno if this is related with the event or not, will see soon), this approach is supposed to be working in theory in my opinion and doesnt cost them many customers effectively giving them an amnesty in certain conditions, something I was asking for a long time before. Much fewer ppl will bot, much fewer will have to be banned.
More thanks for the hands on approach regarding events, the elpies from the past event rocked, this one is an even better version, good going !
More thanks for the news about badges and manor items, as well as timely warning players about that, HOWEVER, I do think that removing the Territory's Manager "quest" link or modifying the HTML somehow in order to prevent players from claiming badges is a better idea because, you know, 30+% will probably claim them anyway, besides I do think the problem can be solved ADDING the old badges to current count, but perhaps it is harder that way. Anyway thank you for your efforts !
I wonder if Sace sits at her desk and laughs at all the whine here. I know I would, I'd be like: "Oh look at this sad troll complaining from his Mom's basement again. Go find a woman loser!" or "Look at that kiss ***, crying for weeks and now trying to suck back up."
I wonder if Sace sits at her desk and laughs at all the whine here. I know I would, I'd be like: "Oh look at this sad troll complaining from his Mom's basement again. Go find a woman loser!" or "Look at that kiss ***, crying for weeks and now trying to suck back up."
What would be the reason to suck up ? Do I gain anything ? They said they love feedback, I will say what I dont like, I will appreciate the turns for the better and "cry" at the turns for the worse.
Lets face it, the game is on life support, years of neglecting the rampant cheating, the terrible support, the lesser content than in other countries, the pushing of the problem under the carpet (hiding cheater complaints under bot thread and even allowing ppl to confess cheating and still not investigating, for instance, more than this, even, making rules that forbid presenting evidence and banning ppl that post youtube videos, terrible things happened, lets hope we saw the end of that), the lack of advertising, all those problems and others almost killed the game, I will always appreciate when I see at least some efforts to save it, not efforts to end it, it will be very hard for me to learn korean, and russian servers are more like privates, dont like that.
All in all, I am telling what I think, risking ban for the right to express my opinion and flames here from the "Pr0" ppl...
M
What would be the reason to suck up ? Do I gain anything ? They said they love feedback, I will say what I dont like, I will appreciate the turns for the better and "cry" at the turns for the worse.
Lets face it, the game is on life support, years of neglecting the rampant cheating, the terrible support, the lesser content than in other countries, the pushing of the problem under the carpet (hiding cheater complaints under bot thread and even allowing ppl to confess cheating and still not investigating, for instance, more than this, even, making rules that forbid presenting evidence and banning ppl that post youtube videos, terrible things happened, lets hope we saw the end of that), the lack of advertising, all those problems and others almost killed the game, I will always appreciate when I see at least some efforts to save it, not efforts to end it, it will be very hard for me to learn korean, and russian servers are more like privates, dont like that.
All in all, I am telling what I think, risking ban for the right to express my opinion and flames here from the "Pr0" ppl...
M
Maybe you want a agathion gift??? :P
Ok,Nswest people are alive and working,so maybe our servers will stay alive for more than we think.
still gonna point out that numerically, that 85% refund is still kinda ludicrous. How many players can really say losing 750m for failing to acquire a clan hall has any kind of positive connotation in it at all? lol
MaoMao, your optimism is disgusting. Not only is it too prevalent in your posts, but it's also ignorant. How long have you been actively playing this game for? 3 weeks? All they did with the responses was combine a bunch of their usual automated responses in order to make one mega-ton-ultra-super-blast of a message that revealed no details on issues they should have thought out before hand with their TEAM of people. Embarrassing that one or two players here and there were able to pick out issues that ended up surfacing, and yet a TEAM of people getting PAID to do this failed miserably on so many levels in this merge. I still like the people skills that Cabel showed when TW badges were first noticed as missing. "We messed up, we told Sace the wrong information, up yours L2 community, you ain't getting your stuff. Storm Winged Naga stole yo bike."
To me, this is like John Kerry or Barack Obama's presidential campaigns.
JK/BO: I have a plan.
Interviewer: what's your plan?
JK/BO: ......You will know if you elect me! But just know there is a plan!
Totally legit, no wonder why I absentee balloted Chuck Norris.
Also,
1: They had months to test this and get everything ready, how was something like TW simply "overlooked"?
2 and 3: Community signaled something that should have blatantly been noticed before merges happened. I mean, seriously. For months they were looking at possible scenarios, what on God's green earth were they testing if they missed something like THAT? They didn't say it was impossible to return, they just blatantly stated "our intent was to not let you keep your badges. Oh, Public Relations was misinformed? Screw you anyway."
Only thing more blinding than your ignorance is the sun.
You have obviously didnt read my other posts in TW badges thread where i was sanctioning not only the mistakes they made but the blatant lies that this is unfixable.
I play in official for 5 years in February and if you were looking at the date i joined the boards that is much more than 3 weeks.
You are uninformed and too bitter to see the reality.
It was beyond words, now is very bad, and for this progress I wanted to thank the team.
In the last 2 weeks I got good news after good news and that makes me feel they no longer want to terminate L2 but try to save it, after all, AION is nosediving and we might see better times ahead, even keeping the current level of involvement will still be something, almost enough to save the game, I think.
M
I've been playing since 2006, but my join date is April 2008. What's your point regarding date you joined boards? That's why I said ACTIVELY playing. And you must have missed the part where I said your optimism was disgusting, prevalent, and ignorant. I'm not bitter, I just think there's too much joy over pointless, overly used lines in the messages that were given to the public. There is no progress other than "we have a plan". That's not progress, that's just delaying to qwell the din of angry comments from people that take those kinds of messages as heartfelt truths. Burn optimist. Burn.
I've been playing since 2006, but my join date is April 2008. What's your point regarding date you joined boards? That's why I said ACTIVELY playing. And you must have missed the part where I said your optimism was disgusting, prevalent, and ignorant. I'm not bitter, I just think there's too much joy over pointless, overly used lines in the messages that were given to the public. There is no progress other than "we have a plan". That's not progress, that's just delaying to qwell the din of angry comments from people that take those kinds of messages as heartfelt truths. Burn optimist. Burn.
Thank you for your very constructive reply.
If you have read the boards you would have seen there are other ppl wich saw bot trains missing. I for one was able to find places in FoG all the time and after the merger a few days wasnt able to. Maybe ppl do event, could be an explanation, maybe half the bots got a severe beating in PvP and decided to cheat in other games, but I see an improvement.
there were times when they tried some actions, like banning bots. That obviously didnt work as they were not allowed to ban enough to scare them, massive bans in the past only made some quit playing and some start botting again to regain what they have lost, very few restarted legit if any, only to go back to botting when they saw is safe again.
If you read the boards you see them coming here claiming they are entitled to cheat because they were allowed so far.
This problem can be solved this way, a partial and conditional amnesty.
NCSoft comes forward and admits that letting cheater thrive was a bad move, not only for the ppl that didnt cheat but for their company also and as such they will allow some ppl that can stop cheating and play correctly from now on (in my view at least some delevel should have occured or stripping naked, whatever the bot choses) to continue and ban the rest.
Some sort of amnesty is the only solution this late, I hate to fight level 85/80/80/80 cheaters but is better than closing the game totally. Privates are more corrupted even than ruoff and I cant really learn Korean, not to mention start over again. They screwed up, wont help bashing them for past mistakes even when they try to improve, but observe their efforst and encourage what we believe are right steps and discourage the others, that we consider wrong. They dont play, they need our feedback, even tho they will never understand the game without playing, at least can see that we notice their work and we are happyt here is at least some hope.
M
Every update involves a disappearance of bots. They are prevalent, 2 weeks before and after a major update (or merge), they disappear. Then they reappear and ppl complain the bot report button doesn't work. Fruitless argument, it's a pattern I've already seen before way too many times. Finding exp spots in fog is easy thanks to the tiger event. Everyone really is in town.
Any person can just say "we made a bad move, we're sorry" and people like YOU accept that they acknowledged a problem, but stated no plans to fix it. people are tired of hearing "we have a plan". Americans hear enough of that from politicians. I'm always going to bash people for their past mistakes because if they keep making them, that's not trying to improve at all. That's disregarding any bit of intelligence that exists in their skulls.
NCSoft has come forward and admitted letting cheaters thrive was a bad move...congratulations, how long has this game been out for and they only NOW made a public declaration that it was a "bad move to let them thrive"? Or how about players that were banned for no reason for months, only to receive an email stating "after further review, the ban on your account has been lifted. we're sorry for being complete screwups and forcing you to re-roll a character for no apparent reason just because we can't see 2 feet in front of our face"? That is a bad move too, but it's still happened numerous times. Or the accounts that ppl got hacked and said they weren't sharing info. NCSoft says there's nothing they can do, and yet a giant loophole in their password security system exists that NCSoft has known about basically since the game first started and not even an ATTEMPT at having a simple fix implemented has been made. The bug in the system hasn't even made clear to the public yet! "Sorry you got hacked by someone who didn't even use your actual password, up yours noob."
All they do is say sorry. That's all I ever hear/read is "we're sorry for the inconvenience". Well I'm sorry, MaoMao, but for the intelligent few in this game's player base, I'm pretty sure we're tired of hearing too many "sorry"'s and not enough solutions.
Where did this incredible tangent of a topic come from anyway? We go from talking about completely vague apologies to bot activity cycles.