All servers will be down for extended maintenance on Wednesday, December 15, 2010 at 9am PDT / 11am CDT / 12pm EDT / 4pm UTC/GMT. Estimated downtime is approximately 6 hours.
With this maintenance:
Server transfers queued up since Tuesday, December 14 will be processed.
The server transfer queue returns to its original cap:
Chronos to Naia: 20
Naia to Chronos: 30
Minor edits to the item description text for the Holiday Gifts. The event page will be changed to reflect these. Please note that the Christmas Cake Box can be traded, but not dropped, sold, etc.
Any chance for the Christmas Gifts to be transfered to,Sace? At least to the people who made the transfer yesterday..It's unfair to lose the gifts :rolleyes:
Need to underline: UTC 4 p.m. = atm 6 p.m. GMT +1 (CET, for example Berlin)
so UTC not equal to GMT +0 , you can see it on the "Other Timezones Listed" - site.
For the future if you post time in UTC dont put GMT after and write also CET (Central European Time, GMT +1, EU Server Time) so people who play on Naia can trust to the information you provide :)
ok lets try this for the 100000000000th time......
im colourblind..... can only see the the colors of the catacombs, hate the constant movement of parties, the vibrant colors, and most of all i cant use new armours unless im 80+ lol
and nope 28 toons so i can have 28 chars hitting the same mobs till their blue hehehe (and btw i take no offence to the bot comment :) im so used to by now lol)
at least one thing is certain smittie has seen me in action so trust me i aint no bot hehehehehehe
on the point of people saying don't NCSoft realise they have EU players...
of course they do, but you also need to realise the working hours where the company is based. They are going to end up making someone unhappy regardless, so they might as well do it during their working hours.
um smittie u forgeting something the chars dont matter ITS MY 86 WOLF.......
who being used by my 67 toons, gets a penalty for ne thing after 78........ ergo I CANT DO BACKS OF THE CATS AND DONT WANT 80 SKILLS GEAR OR NE THING GET IT? lololol
(btw guys smittie and i been jabbing at each other for yrs on this subject... evr since he seen me play my pp with a wolf in the cats...)
why cant u get that i will nevr play the way u guys do. And i am happier because of it lol.
Btw, why do these Guys have to use all these varius ways to give in time.
JUST USE GTM.... like everybody else...
And nice timing, bringing login server down 2 hours before server shutdown... dono if the party I was in liked it though... since im the healer and all..... :S
So much for my hopes that they would extend the period before maintenance to make up for this morning's goober. They just announced that the servers will be brought down in 30 minutes. BOOO!
I dont unterstand ...
Maybe we should make it more offen ,what do you say for everyday maintenance?
That will help ppl stop playing LA2 easier ,TW badges lost did not stoped us on playing but looks like you guys from NC try to do it.
Make your job fast,6 hours is not acceptable down time,I would accept it only if it was for next chronicle update...
The decision to make this extended transfer maintenance was not an easy one, and it was inevitable that some players would be hindered when others would not be affected. To alleviate the difficulties that many customers were having in attempting to queue up for the transfer, we let a larger number of players apply their transfer codes and for processing in a longer transfer maintenance window. It takes several minutes to make one transfer. It is possible that the maintenance will be completed before 6 hours; we post the maximum estimated time always.
We understand that many players are unhappy with today's maintenance. However, ranting on the boards is not constructive, and posts of this nature will be removed.
To those players looking to transfer, I'm afraid that the Christmas Cake boxes and contents are not transferable.
I just can't understand why we get a 6 hour long downtime for such a minor reason as server transfer. Just because a lot of people want to transfer right now before the holiday season?
Why were there a limit for transfer to begin with? Why don't you just keep this limit and say "first come first serve" just like it always was with transfers?
This downtime is just ridiculous and a slap in the face for your european customers.
The decision to make this extended transfer maintenance was not an easy one, and it was inevitable that some players would be hindered when others would not be affected. To alleviate the difficulties that many customers were having in attempting to queue up for the transfer, we let a larger number of players apply their transfer codes and for processing in a longer transfer maintenance window. It takes several minutes to make one transfer. It is possible that the maintenance will be completed before 6 hours; we post the maximum estimated time always.
We understand that many players are unhappy with today's maintenance. However, ranting on the boards is not constructive, and posts of this nature will be removed.
To those players looking to transfer, I'm afraid that the Christmas Cake boxes and contents are not transferable.
It takes several minutes to make one transfer? Tell the mice in those wheels to run a little faster. On a serious note sace, the only place for us to complain as a group for you guys to take action is here on the forums.
If we send in tickets 1 by 1 we get the same automated "Sorry we cannot help you at this time" response. This is the only way for us to get noticed as a whole. I am actually rather disappointed by your response, i feel like im living in a communist country right now.
Thanks for the heads up Sace. Even through the withdrawal "shakes" I'm sure most of us realize this couldn't have been an easy decision. Good luck with the transfers. Hopefully they will go smoothly and we'll be back in business in no time.
Im not sure if you really fully read the posts you removed (like 50% of all), but i admit i said that the customersupport is weak and that id want some kind of compensation but im quite sure i didnt violate the forum rules.... if thats really Non-Constructive what is? sharing my oppinon here... but ok.
well whatever, i hope you bring the servers up faster then sheduled and think next time of more customer-friendly solutions... wich includes that next downtime of such kind (if necessary) should be done at cronos-primetime if for whatever reason you cant find something between euro+us prime.
I think that some Euro-players feel treated uneven. hope you can consider that. thank you.
We understand that many players are unhappy with today's maintenance. However, ranting on the boards is not constructive, and posts of this nature will be removed.
Ranting isnt suppose to be constructive its a way too express our displeasure with the service we get from NCSOFT NA. And why isnt it allowed because you guys might actually realise that the business model you guys use is either outdated or the staff you have is useless.
Just keep the ranting in mind the next time you pay for something and its broken. And customer support say sorry we are relocating 10 people to another locations so you gonna have too wait for 6 weeks before you get a new product.
Ranting is not allowed on these boards. Read the forum rules (http://boards.lineage2.com/announcement.php?f=137). You can see that posts remaining in this thread are able to state their complaint in constructive and even-toned manner.
why pick now.. During an event PERIOD thats only going to be around for 1 week to put the servers down for *6* hours!?!?! some ppl rely on these types of events to make somewhat a decent amount of Adena for their toons.
Thx to NC soft for time-break, no really. Game is highly addictive and 2x weekend took all my stamina. And new event right after another, this is exhausting
why pick now.. During an event PERIOD thats only going to be around for 1 week to put the servers down for *6* hours!?!?! some ppl rely on these types of events to make somewhat a decent amount of Adena for their toons.
why pick now.. During an event PERIOD thats only going to be around for 1 week to put the servers down for *6* hours!?!?! some ppl rely on these types of events to make somewhat a decent amount of Adena for their toons.
wow your a genius... shock horror the EU server goes down at same time... its a transfer from one server to other... get it...
Not to get me wrong, but the user graphs in all games I experienced until now, is in the form of a gaussian curve. Nearly all international games got a deppest point at around 5 - 8 am CET.
so why not schedule the downtime in that timeframe, where the least ppl are effected?
wow your a genius... shock horror the EU server goes down at same time... its a transfer from one server to other... get it...
are u implying that i dont know both servers go down at the same time??? you would have to be mindless to think that since it is a "server transfer" and there are only 2 active servers, My point was why pick now during the event period. why not wait til next week when there is no event..
Calm down its a made project so not today i geuss, not for Euro's...
So unfair , but still...
Give us a lil thing to say ;"Sorry guys, we din't think it be this bad for u's."
So Blessed enchant weapon S for everyone that din't transfer.
Or
vitality and GM buffs .
Or a day of double drops of seeds for everyone to compensate...
I'm trying turn somthign bad in somthing good, reaching out to u guys GM's , Sace come on give em a punch to do it , u'r charms can do that.
Ah I'm willing to bet that the majority of people moving servers are European, seeing how they gave free transfers so all the players that started on NA time server can now move. Aside from that, when exactly would you like US based personnel to start a 6 hour main't? :rolleyes:
This isn't only about us not being able to play for 6 hours. This feels like to most people that there is a lack of customer service and overall concern for the paying customers that in the end keep ncsoft afloat and pays their employees.
This comes down to the fact that they just want to clear the que out so that they can get some more money out of us this week with transfers instead of doing the right thing and waiting until tuesday. For a few thousand dollars, which is nothing for a company as big as them compared to how many people they angered, this transfer was a poor choice.
First, I'd like to apologize for the inconvenient time of this mainentance. I know it has been an inconvenience for our European players and this was certainly not our intention.
As Sace noted, the server transfers between US and EU take quite awhile per each transfer, so to process a large number of them, a longer downtime is necessary. We have investigated ways to make this process faster, and are still looking into it. However, at this time, we are still working with this limitation. We have a large number of players who have been trying to transfer characters with their free transfer codes and promotional purchased codes for over a month. To alleviate this and allow those players to transfer before the holiday break, we scheduled this extended downtime. As previously noted (http://www.lineage2.com/news/news.html), account services will not be processed during the holiday.
Again, we apologize for the inconvenient timing of the downtime.
First, I'd like to apologize for the inconvenient time of this mainentance. I know it has been an inconvenience for our European players and this was certainly not our intention.
As Sace noted, the server transfers between US and EU take quite awhile per each transfer, so to process a large number of them, a longer downtime is necessary. We have investigated ways to make this process faster, and are still looking into it. However, at this time, we are still working with this limitation. We have a large number of players who have been trying to transfer characters with their free transfer codes and promotional purchased codes for over a month. To alleviate this and allow those players to transfer before the holiday break, we scheduled this extended downtime. As previously noted (http://www.lineage2.com/news/news.html), account services will not be processed during the holiday.
Again, we apologize for the inconvenient timing of the downtime.
-Moxie
Thank you moxie i am done raging. Maybe if you or sace could show us some love and give us 1 round of buffs later we would all overlook it :p. Just kidding...or am i? Always a bit of truth to humor teehee.
are u implying that i dont know both servers go down at the same time??? you would have to be mindless to think that since it is a "server transfer" and there are only 2 active servers, My point was why pick now during the event period. why not wait til next week when there is no event..
given what your comment said before the gm's censored you... yes :)
ok lets try this for the 100000000000th time......
im colourblind..... can only see the the colors of the catacombs, hate the constant movement of parties, the vibrant colors, and most of all i cant use new armours unless im 80+ lol
@Moxie
But why are you doing this on an event day? That is what I cannot understand. Why couldn't you do this a week later or earlier?
Why didn't you start the downtime 4h later?
It would be 1pm on Seattle time and 10pm on GMT+1 time.
And starting from 1pm with 6 hours downtime would be 7pm Seattle time.
Servers would be back on prime time.
When transfer is finished it is 3pm for you. Are american players not working or what that everyone plays at that time?
The chosen time and day is just a failure.
and what do i do for the motion? change it to 5 fps? O.o hehehehehe trust me many ppl have tryed to get me to do something different. In the end i enjoy hitting the same 8 mobs for 6 yrs :) and i mean the exact same 8 mobs lolollololol
given what your comment said before the gm's censored you... yes :)
LOL i dont know how u could assume that based on my post being censored.. the only thing they censored was me giving my opinion on all the crying ppl do from EU on these posts because the hours chosen do not favor that part of the world...
well maybe this is stupid of me...
but wasnt it smarter to do it in anohter way. down time 6 hours..... is along time and its very inconvienent for most of your customers
i mean server transfer people are lesser then people that are not doing taking this service
so i think you should think about the majority of people and dont take down the server for so long...
well i think you should have done it like this to make more people statisfied....
block all login from the accounts that are doing a server transfer.
download the data on a external harddrive and fly or for my part mail(if using a live person is to expensive) it over to europe and load it up to that server...
wouldnt that cuase lesser down time?
it would mean that people that doing server transfer wont be able to log in for a week or so but its THEIR own choice to transfer not the people that arnt transfering so i think it should not effect those who didnt take the service...
LOL i dont know how u could assume that based on my post being censored.. the only thing they censored was me giving my opinion on all the crying ppl do from EU on these posts because the hours chosen do not favor that part of the world...
If I pay the same as you, I feel entitled to recieve the same amount of play time as you, not more, not less (I do get the same play time as you in hours, but not in playable hours, because I'm not certainly going to log at 4AM). I wonder what would you do if you were in our position...probably 'cry' too.
That is the primary reason I'm mad at this, I'm not some kind of junkie that cannot live without playing for one day, but I already pay 13€ for 26 (playable) days instead of 30, now taking another one from that...adding the server crashes during TW, the random freezes, the TW badge issue, the lolRangers that never go away, the login server issues...it just starts to add up.
And finally thank you Moxie for posting here an explanation, it may not give me my play hours back, but at least its something.
@ Sace & Moxi - ty for the update on the downtime. Hope the transfers go well.
@ everyone complaining - holy batflaps, ****, they only normally go down once a week, be gratefull for that. 6 hours isnt much. go outside and do stuff irl.
They just got done giving us FREE vita cakes and maintence pots. Along with that 2 WEEKS of event freebies. Seriously, right after double exp and FREE gm buffs and vit refills. Be HAPPY!!!!
First, I'd like to apologize for the inconvenient time of this mainentance. I know it has been an inconvenience for our European players and this was certainly not our intention.
As Sace noted, the server transfers between US and EU take quite awhile per each transfer, so to process a large number of them, a longer downtime is necessary. We have investigated ways to make this process faster, and are still looking into it. However, at this time, we are still working with this limitation. We have a large number of players who have been trying to transfer characters with their free transfer codes and promotional purchased codes for over a month. To alleviate this and allow those players to transfer before the holiday break, we scheduled this extended downtime. As previously noted (http://www.lineage2.com/news/news.html), account services will not be processed during the holiday.
Again, we apologize for the inconvenient timing of the downtime.
-Moxie
First:
thank you for decent way of communication. It seems that TW badges tought you at least something.
Second:
Would be possible to make maintanence outside of EU prime time next time? I am sure that maintanence from 02pm GMT would be hugly more appreciated for such long interruption.
We have no way to know if it could have been done better. Can only be done while servers are down. That we know. But lots of misinformation here too.. 50 Transfers someone said.
It was not Sace or Moxie, cause I looked at their post. They didn't say how many are in the queues for transfer.. And that's queues with an 's' there are 2, and each can contain 100 names. So my math says there might be 200 transfers, not 50. 6 hours is only 360 minutes. That's 1.8 minutes per transfer.. less actually, there is prep work at both ends and some minor fixes. If that's what it takes, then that's what it takes.
And it's not such a great gift for those going. Those of us staying lose 6 hours of event time. Won't kill us. Those going lose their Christmas gifts unless they used them up in the last 24 hours. They can move to Christmas boxes to other toons, which are staying here for now.. but can't see much point to it, not if they are playing on the other server.
Mostly we are armchair Generals, not those fighting on the front line. No one except the NC staff involved really knows what can and can't be done. All we can do is guess. I wondered as FOOOORK does above, if the actually transfer of data between NA and Europe was what took so long. When we had many servers, there seemed less of a problem, and people were transferring, sometimes whole large clans. But again, we don't know if it takes any longer to transfer to a server across a room than to one on another continent.
So maybe transferring toons off the server but not out of the room one Tuesday. Then moving the data to between continents during the week. Finally transferring that data back onto the new server would not be any faster in terms of down time for the bulk of players. We just don't know.
That those being transferred would lose a full week of play time would be an extra price for them, but some come here and state they have not been able to play since the mergers. So give people a choice. No lost play time, but you would be in a small queue which would be second priority to those who were losing the week and so could be a month or more getting transferred; or go Tuesday and start playing on your new server the next Tuesday.
Generally, giving people some choice, even between 2 bad choices is better. But I'm sure that the people at NC know all this. Not sure about people posting here on Forums. That it hasn't been done is probably that it either can't or is no better than what they are doing.
Generally I'm happier with what NC is doing, not as unhappy about the merger, and still able to play with my new and old friends. So I thank the local staff at NC for their efforts and wish those getting to new servers the best. :)
You state ' sry for inconvenience yet never address a reasonable question...we'll try it again maybe:
Discuss time choice please.....12 noon Est to 6pm Est seems pretty much business hrs for employees.......vs. server lightest around midnight -6 am......so my guess is ppl are a tad upset that the premise for timing seems to be convenient to employee hrs and not customer usage time......just a guess on my part.....
(notice....a polite question)
Is it phrased too poorly to get a response / explanation....i'm at a loss tbh
U answered the Q there urself 12 noon est - 6 pm est is pretty much business hrs for employees. the maintenance is going to be done during business hours.. arent NCSoft like based out of Tx of sumthing?? so obviously they would not make gms work off hours just to please the masses..
@ Sace & Moxi - ty for the update on the downtime. Hope the transfers go well.
@ everyone complaining - holy batflaps, ****, they only normally go down once a week, be gratefull for that. 6 hours isnt much. go outside and do stuff irl.
They just got done giving us FREE vita cakes and maintence pots. Along with that 2 WEEKS of event freebies. Seriously, right after double exp and FREE gm buffs and vit refills. Be HAPPY!!!!
Well I guess someone had to fall for their lousy try of compensation for all the stuff they screwed up lately ...
Anyone still talking about TW-Badges btw?! No!?
Oh and since my earlier post got deleted I'm going to ask again:
Will we get one day added to our paid time since at least european players can't play for one day they paid for?
P.S. I'm not saying I don't like the increase of GM activity but to be honest ... that's nothing people should freak out about since it's their job they haven't done for like five years!
First, I'd like to apologize for the inconvenient time of this mainentance. I know it has been an inconvenience for our European players and this was certainly not our intention.
As Sace noted, the server transfers between US and EU take quite awhile per each transfer, so to process a large number of them, a longer downtime is necessary. We have investigated ways to make this process faster, and are still looking into it. However, at this time, we are still working with this limitation. We have a large number of players who have been trying to transfer characters with their free transfer codes and promotional purchased codes for over a month. To alleviate this and allow those players to transfer before the holiday break, we scheduled this extended downtime. As previously noted (http://www.lineage2.com/news/news.html), account services will not be processed during the holiday.
Again, we apologize for the inconvenient timing of the downtime.
-Moxie
Double exp/sp till end of the week and we will forgive you :D
If I pay the same as you, I feel entitled to recieve the same amount of play time as you, not more, not less (I do get the same play time as you in hours, but not in playable hours, because I'm not certainly going to log at 4AM). I wonder what would you do if you were in our position...probably 'cry' too.
That is the primary reason I'm mad at this, I'm not some kind of junkie that cannot live without playing for one day, but I already pay 13€ for 26 (playable) days instead of 30, now taking another one from that...adding the server crashes during TW, the random freezes, the TW badge issue, the lolRangers that never go away, the login server issues...it just starts to add up.
And finally thank you Moxie for posting here an explanation, it may not give me my play hours back, but at least its something.
Over and out.
well i tell u one thing i wouldnt do. i would not sit and cry about it. just figure out the times that the company posts.. and just deal with it simple as that. if i know servers are down at a certain time then plan around that. its not an issue of playable hours everyones schedule is different.
@ Sace & Moxi - ty for the update on the downtime. Hope the transfers go well.
@ everyone complaining - holy batflaps, ****, they only normally go down once a week, be gratefull for that. 6 hours isnt much. go outside and do stuff irl.
They just got done giving us FREE vita cakes and maintence pots. Along with that 2 WEEKS of event freebies. Seriously, right after double exp and FREE gm buffs and vit refills. Be HAPPY!!!!
L2ru got h5 part1-3 pts up till end of year it will go live , tell me from what I need to be happy here?:]Its called Event for holyday like all other MMOS do at holyday time if not here ppl propably would go play in those mmos :) . And we just got 6h dt to transfer some ppl . . . :] w/o info when new update will pop up :D Top secret info =) Because normally updates on NA/EU was deceber-januray or at summer break if I`m not wrong . So if nothing will be during this 2 months we will need wait for h5 like half year when russians will get mb magmeld update ?:D
LOL i dont know how u could assume that based on my post being censored.. the only thing they censored was me giving my opinion on all the crying ppl do from EU on these posts because the hours chosen do not favor that part of the world...
1st line of your comment told euro people to go play on the euro server ;)
1st line of your comment told euro people to go play on the euro server ;)
+1 to you. you are right i did say that... and i guess they do go down the same time?? my bad. think i was just thinkin about how the GMs would handle the old events and do them earlier on EU Servers than US... but still by now u all know what goes on.. that this is a NA Server.... so obviouisly gotta deal with NA Times..
+1 to you. you are right i did say that... and i guess they do go down the same time?? my bad. think i was just thinkin about how the GMs would handle the old events and do them earlier on EU Servers than US... but still by now u all know what goes on.. that this is a NA Server.... so obviouisly gotta deal with NA Times..
They are moving characters between EU and US servers. What made you think one could be up and one down?
They are moving characters between EU and US servers. What made you think one could be up and one down?
LOL i didnt think it oh man i dont even know whats what now.. i was just replying to what homie commented on.. if u saw my original post all i said was how ppl is EU should stop crying about inconvinient times for them.. and said they should go to a EU server.. without thinking the times would basically be the same. all i wanted to express was how dumb i think it is to do this now for such a long time during an event week... they could shut down servers for a whole week i wouldnt care... unless its during a time like now when i can grind out event items to make sum decent $$$ in this game...
So I gather you just hired me.....Ok....so 1st off...to avoid higher playing times, maintenance like these will be done 12EST - 6am EST....you have day off however must work a night shift.....alternative = find a new job........
How my doing so far?
change it to 3 am est - 9 am est and id hire u..
First, I'd like to apologize for the inconvenient time of this mainentance. I know it has been an inconvenience for our European players and this was certainly not our intention.
As Sace noted, the server transfers between US and EU take quite awhile per each transfer, so to process a large number of them, a longer downtime is necessary. We have investigated ways to make this process faster, and are still looking into it. However, at this time, we are still working with this limitation. We have a large number of players who have been trying to transfer characters with their free transfer codes and promotional purchased codes for over a month. To alleviate this and allow those players to transfer before the holiday break, we scheduled this extended downtime. As previously noted (http://www.lineage2.com/news/news.html), account services will not be processed during the holiday.
Again, we apologize for the inconvenient timing of the downtime.
-Moxie
While youre at it.. why dont you give everyone there territory war badges back... thanks
I bet it will happen.
However, at least update server should be back by now. I suspect this issue is not done for transfers, but rather for other maintenance work. It doesnt feel like NCNA to care for a few ppl so much, login server being down much before time should also be a clue towards this.
M
We have to extended this maintenance for 30 minutes.
As previously stated, we sincerely apologize for any inconvenience this downtime may have caused. We understand the timing of the maintenance was inconvenient to many players, including our European players. We know that losing play time can be a hindrance and we will be inserting 5 Revita Pops in each characters personal warehouse. Thank you all for your patience during this time.
As previously stated, we sincerely apologize for any inconvenience this downtime may have caused. We understand the timing of the maintenance was inconvenient to many players, including our European players. We know that losing play time can be a hindrance and we will be inserting 5 Revita Pops in each characters personal warehouse. Thank you all for your patience during this time.
Thank you. :)
We have to extended this maintenance for 30 minutes.
As previously stated, we sincerely apologize for any inconvenience this downtime may have caused. We understand the timing of the maintenance was inconvenient to many players, including our European players. We know that losing play time can be a hindrance and we will be inserting 5 Revita Pops in each characters personal warehouse. Thank you all for your patience during this time.
W00t.. lvl 82 @ 35% + 140 vita cakes + 5 vita pops + 210 vit potions + bday buff next month= GFG ;)
im seriously suprised about that gesture with the 5 revita pops. so i was wrong in my deleted post about not getting anything...
i just hope that this was not only couse ppl start to complain now since the TW issue if they feel treated bad. i still think the time and the VERY VERY short pre-warning was a bad choice, but i am looking forward to see if thats another step (After agreeing to work on the TW badges) to show that you care about your customers.
thank you and sorry for the sarcasm (in the deleted post, was the only thing i did, no insulting etc)
Ooh, make them tradeable. Go on, be a dear. You can't just tease us like that, go on. Make it happen and I'll take back all the things I uttered when I got home from work.
Level 80 subs don't grow on them there trees ya know!
ahh thanks for keeping us updated Sace , i was about to ask when its gona be up but i read ur reply
Thanks for Takeing care of us
people really enjoy having active SUpport from you guys even if some times they dont show it ..
we r happy to have ya
Another note to those who were transeferred today, you will be receiving the holiday inserted items over the next couple of days. We understand that it was disappointing to lose these items and will be manually inserting them to the characters that were transferred.
Thanks again everyone for your patience today. We will take into consideration your concerns for maintenance timing in the future.
Please have a fun time with the event and have a safe and happy holiday!
Problem i have is the gift boxs have changed.
I was not able to trade them to all one character, like a lot of you people have.
How can you favor a group of people taking advange of this while not letting the rest of us take the same advantage?
Change the boxes back so we can all do this or take them all away and replace them. So we can all have the same advatage!
Thank you
MrsG
Hi MrsG,
I just checked and am still able to send the Christmas Gift Boxes via mail and trade. Have you already opened the boxes? The items inside cannot be traded, only the gift boxes themselves.
Another note to those who were transeferred today, you will be receiving the holiday inserted items over the next couple of days. We understand that it was disappointing to lose these items and will be manually inserting them to the characters that were transferred.
Thanks again everyone for your patience today. We will take into consideration your concerns for maintenance timing in the future.
Please have a fun time with the event and have a safe and happy holiday!
-Moxie
Considering this game has been around over 6 years and NC as a company well beyond that most folks would have assumed you would have maintenance time down but nevertheless you still rely on copy/paste responses for support resolutions. But that's my 2 cents...I could be wrong.
well I also have to thanks a lot for the 5 vita pots, and good news about the xmas box to the ppl who were tranfered today, they will have them. ty sace/moxie and the others behind the forum.
I'm going to check again, but after the maintenance, the one Christmas Gift box I took out of my warehouse, but have still not opened, states clearly that it can not be 'exchanged, dropped or destroyed'. It can still be traded, since I have done that. I assume the dropped or destroyed are true, unless I wait the 3 months. Don't understand about 'exchanged' though!!
I'm going to check again, but after the maintenance, the one Christmas Gift box I took out of my warehouse, but have still not opened, states clearly that it can not be 'exchanged, dropped or destroyed'. It can still be traded, since I have done that. I assume the dropped or destroyed are true, unless I wait the 3 months. Don't understand about 'exchanged' though!!
They cant be sold in shops, either regular or private, but i asume they can be sent via mail with payment, since i sent myself mails with those.
This event rocks, I gathered more pops than in elpy hunt event, not to mention candles.
M
Thanks for the vita pops this could give us back some of the xp time we lost.
Too bad you didn't add some Christmas trees and some more holiday spirit too while the server was down :S
The maintenance also did a quick localization rewrite on the holiday gift items. It was accidentally written that they cannot be exchanged, but they can. So we'll be implementing a rewrite to the rewrite soon, to change 2 letters or so. :)
The maintenance also did a quick localization rewrite on the holiday gift items. It was accidentally written that they cannot be exchanged, but they can. So we'll be implementing a rewrite to the rewrite soon, to change 2 letters or so. :)
Can we have 1 revita-pop for little downtime fixing this error? :D
Just kidding. <3
Time we spend in game not only for pve, but also pvp and roleplay (lol). If for example next sieges servers will be down you again will give us revita pops?
Just want to know, what gift disappear after 28?
Revita-pop + Christmas gift box + Santa Hat Set
Only "unopened boxes" will be removed in three months. So, Christmas Gift Box and Santa Hat Set. The exact date is not yet certain, but it will happen approximately three months after December 14, 2010. The contents of the boxes and Revita Pops will not be removed, however the Santa Hat and Nose expire after 14 days.
Well its just sad that nectar now are dropping like less then half as before maintenance. I was getting like 100 per hour/hunting and today few hours ago I finished my nevits with no more then 40 nectar... :(