log in

General Discussion Started Last reply 73 posts
i see serv naia online when i click ok nothing happens cant log in thx
Having the same problem. In fact during the years this has happened usually few times in a year.
+1 same problem
http://naia.kaifas.lt/ show server down but on login server naia is up, each time i try to login to naia (logging to chronos works fine) i freeze on server selection screen and i have to press cancel. then when i try to log in again, it sais my account is in use.

happened between 8.30 am - 8.40 am (GMT+1)
same here... can't log in Naia... Chronos works fine
Same here
+1 :confused:
click on both servers and nothing happens :(
click on both servers and nothing happens :(

because when u first click on naia ur login will freeze. u need to relogin again and click on chronos first to log in to chronos
because when u first click on naia ur login will freeze. u need to relogin again and click on chronos first to log in to chronos

lol thanks i've just woken up
same problem...

GZ NCSoft btw, 3 server down and a login crash within a week... I dont know, why Korean NCSoft dont kick out american one...
+1 here from italy
Same here

Is the log in server not working properly ?
Same here

Is the log in server not working properly ?

seems so

//EDIT: nah if it would be login problem we wouldnt be abel to log on chronos also... so naia server problem only :/
Cronos works properly, Naia's ping 9999
what else to say
same problem with Naia too but chronos work
Any official word on when this may be resolved? Are we looking at a few minutes of downtime or a few hours.
Any official word on when this may be resolved? Are we looking at a few minutes of downtime or a few hours.

I would say this has already lasted for few hours and it is Sunday, so... :(
No one cares I guess
I was on game 1,5 hour ago too, and it suddenly froze and kicked me out.
From this time till now both servers' login is down.
4 days/ week servers down for Europe, nice...
Naia is down for about 30 min now ...
Which sucks really :D
I hope this gets fixed soon tho.
I'm experiencing the same issue here.

Here are some traceroute from different locations:

(Munich - Level3 Perring)
1 ae-4-4.ebr1.Frankfurt1.Level3.net (4.69.134.2) 4 msec 12 msec 4 msec
2 ae-61-61.csw1.Frankfurt1.Level3.net (4.69.140.2) 4 msec
ae-91-91.csw4.Frankfurt1.Level3.net (4.69.140.14) 12 msec
ae-61-61.csw1.Frankfurt1.Level3.net (4.69.140.2) 16 msec
3 ae-4-99.edge6.Frankfurt1.Level3.net (4.68.23.206) 8 msec 4 msec 8 msec
4 * * *
5 * * *
6 * * *
7 * * *

(Frankfurt - Hosteurope datacenter)

traceroute to 206.127.145.162 (206.127.145.162), 30 hops max, 60 byte packets
1 * * *
2 xe-0-0-0.cr-nashira.cgn4.he-core.de (80.237.129.9) 0.250 ms 0.242 ms 0.227 ms
3 d-ec2.d.de.net.dtag.de (217.243.217.253) 0.830 ms 0.825 ms 0.945 ms
4 217.239.39.46 (217.239.39.46) 5.987 ms 217.239.39.6 (217.239.39.6) 4.410 ms 4.401 ms
5 * * *
6 * * *
7 * * *

(Frankfurt - Level 3 peering)
traceroute to 206.127.145.162 (206.127.145.162), 64 hops max, 52 byte packets
1 <masked> (<masked for privacy>) 0.282 ms 0.197 ms 0.180 ms
2 ae-1-69.edge6.Frankfurt1.Level3.net (4.68.23.14) 0.665 ms
ae-3-89.edge6.Frankfurt1.Level3.net (4.68.23.142) 0.693 ms
ae-4-99.edge6.Frankfurt1.Level3.net (4.68.23.206) 4.399 ms
3 * * *

(MUnich - QSC)

traceroute to 206.127.145.162 (206.127.145.162), 64 hops max, 40 byte packets
1 bsn56.muc.qsc.de (92.197.130.29) 28.667 ms 29.461 ms 29.244 ms
2 core3.muc.qsc.de (213.148.139.229) 27.965 ms 29.426 ms 27.858 ms
3 core1.muc.qsc.de (87.234.13.253) 29.014 ms 28.393 ms 29.298 ms
4 core1.fra.qsc.de (213.148.134.85) 33.246 ms 34.973 ms 33.932 ms
5 194.25.209.121 (194.25.209.121) 33.602 ms 34.371 ms 33.935 ms
6 217.239.39.14 (217.239.39.14) 34.901 ms 35.473 ms 35.332 ms
7 * * *


the BGP looks fine, so it might really just be a router down on your side or your server hosters side somewhere.
I have same login problems at naia,

I made a support call, maybe the techies will wake up?

/Dark
I can confirm this happened before but for brief moments. I was kicked overnight, both shops been DC, when i try to login that is the problem.
I will change connections and report back.
M
I have same login problems at naia,

I made a support call, maybe the techies will wake up?

/Dark

good idea :) maybe there are some night time technicans on job :)
+1

Sunday. Its deep at night in the USA , this will need a few hours till I can log in. Time for a nap ;)
Well, supporting an EU Server with USA office hours - can't see that working.

Anyway, relax. More Revita-pops on the way ^^

I have a book somewhere, if I can only remember how the controller plugs into it ...
I tried to login on chronos. Didnt work either.

OMG I upgrade Guildwars :D in the meantime.
at least Naia is shown as down now, so it seems they work on it *hopefully*
can't log in Naia
yes ,server down (:(
I changed connections through a different route and provider. Same story. Naia briefly apeared down, now is up again but cant login.
M
naia doesnt work for me either q.q~
A great entertainment experience brought to you by NCSoft USA.
Sunday! Wake up in the morning in a mood to grind, smash some melons maybe. But gues what? Thx NC Soft, great game expirience, soooo much fun!
go to the supermarket and smash there some melons! untill nc west have fixed the problem.... hopefully that store have enough melons for you :P
lol calm dudes.... go outside for fresh air...
lol calm dudes.... go outside for fresh air...
maybe you mean "Cold Air" ?
maybe you mean "Cold Air" ?

Yep xaxa Fresh and Cold...better )
Same here
+1
hm GMs seriously need to wake up...
Why? They need some rest, gather new straight to fail even more
I vote for euro GM's
Well either we like it or not.. we will have to wait till they wake up. Thats why we need europian gms as well :/
I made a char on Chronos :)
Its fun.
I made a char on Chronos :)
Its fun.
lvl up to 85 ,it will have more fun :D
I vote for euro GM's

+1 on that!
I vote for euro GM's

+1

And I vote for Bratwurst, now I am curious why this happen. Perhaps it was all the snow?
I vote for euro GM's
+1
I vote for euro GM's

:)
Ok, same problem here and maybe NC Soft should have technical support team 24/24 because is a paid service. Anyway, this year seems that servers (or at least European one) become very unstable. Since event started, everyday server Naia crashed or restarted and everytime was when a lot of european players had free time to play. Let's suppose that we will get revita again but when we will use it if when we want to play server is down? Where is the fun of event if when i come from work i play 2 hours or less and then server crash or restated? When i don't pay to play my account is blocked but i can't play on server because of some technical reason, who pay me back? Maybe NC Soft should really think to recruit some european GM's to handle this problems.
just curious what s wrong with this serv doen t have auto rest or smth or why doesn t atleast 1 nc soft employee supervise if the fa c king game is running and wtf is wrong wit h u r fa c king gameguard it updates evrey single time i clik on client after all theese years still can t manage to fix :mad:
lol calm dudes.... go outside for fresh air...
its like -20 degree celsius in there... so im not going :D

And seriously NCsoft staff wake up and fix this problem asap. Or even answers in here in forums whats going on !!!
just curious what s wrong with this serv doen t have auto rest or smth or why doesn t atleast 1 nc soft employee supervise if the fa c king game is running and wtf is wrong wit h u r fa c king gameguard it updates evrey single time i clik on client after all theese years still can t manage to fix :mad:

Believe me everything is auto,thats why we dont have stable server.:(
yeah like always... time for play = servers down
less servers = more problems = the same payment
thx
down 10 h :( , up
servers up
I have sent an email about NCUSA to NC Korea, let they see, why ppl leaving this game, how "well" NCUS works...

I am a bit bored about all server down in the main game time in europe, and server crashes all the time, when I want to play...
Its

up up upup up up upup up upup up up up
up up upup up up up
up up upup up up up
up up upup up up up
up up upup up up upup up upup up up up

up up upup up up up
I have sent an email about NCUSA to NC Korea, let they see, why ppl leaving this game, how "well" NCUS works...

I am a bit bored about all server down in the main game time in europe, and server crashes all the time, when I want to play...
I'd like to play on Korea server even i don't understand 1 word but at least there i'm 100% sure that staff take care about their clients and they have in game a lot of more facilities like we saw on lasts PTS servers. BTW, anyone saw at least 1 Elegia item or 1 of the new summons?
still down for me, freeze on server selection.
event time = 6 hours maintance
event time = 10+ hours server down
event time = big fail of NC Soft

maybe after server online will be event item drops set 2x, or event on naia server will be next week too... Or 50 revita pops again?!

:mad::mad::mad:
event time = 6 hours maintance
event time = 10+ hours server down
event time = big fail of NC Soft

maybe after server online will be event item drops set 2x, or event on naia server will be next week too... Or 50 revita pops again?!

:mad::mad::mad:
come on, how many hour you lose? 2 or 3? no need for anger
i give you a good advice, play between 13-23 GM on-line that time
come on, how many hour you lose? 2 or 3? no need for anger
i give you a good advice, play between 13-23 GM on-line that time

If I pay the game, I would like play when I need! I lose all offline hours...
come on, how many hour you lose? 2 or 3? no need for anger
i give you a good advice, play between 13-23 GM on-line that time

Everyday 2-3 hours = 10-15 hours until now

But i work until 19:00 GMT +2 and until now server crashed or restarted on 23:00 GMT +2 so i don't stay on 30 min-1 hour to play 1 more hour because there is always a chance that a short maintenance can become an long maintenance (few times happened this).
If I pay the game, I would like play when I need! I lose all offline hours...

exactly!
Everyday 2-3 hours = 10-15 hours until now

But i work until 19:00 GMT +2 and until now server crashed or restarted on 23:00 GMT +2 so i don't stay on 30 min-1 hour to play 1 more hour because there is always a chance that a short maintenance can become an long maintenance (few times happened this).
and every week you working that time?
Yes! Every week!
YOUR MEMBERSHIP FEES AND FEES FOR ADDITIONAL FEATURES ARE PAYABLE IN ADVANCE AND ARE NOT REFUNDABLE IN WHOLE OR IN PART FOR ANY REASON WHATSOEVER, INCLUDING, WITHOUT LIMITATION, INTERRUPTION OR UNAVAILABILITY OF SERVICE (SEE ALSO SECTION 10 BELOW).

10. Interruption of Service

(a) NC Interactive reserves the right to interrupt the Service from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance. You agree that NC Interactive will not be liable for any interruption of the Service, delay or failure to perform resulting from any causes whatsoever.
(b) You acknowledge that the Service may be interrupted for reasons beyond the control of NC Interactive, and NC Interactive cannot guarantee that you will be able to access the Service or your Account whenever you may wish to do so. NC Interactive shall not be liable for any interruption of the Service, delay or failure to perform resulting from any causes whatsoever.
(c) NC Interactive has the right at any time for any reason or no reason to change and/or eliminate any aspect(s) of the Service as it sees fit in its sole discretion.
(d) NC Interactive shall not be obligated to refund all or any portion of any Account fee or Additional Feature fee by reason of any interruption of the Service by reason of any of the circumstances described in paragraph (a) or (b).
--------------------------


As you see the problem is not them... is US. We are stupid enough or mazochist enought that we pay them.
We are stupid enough or mazochist enought that we pay them.

yeah :(
now i know why so many ppl left this game. this is ridiculous.
come on, how many hour you lose? 2 or 3? no need for anger
i give you a good advice, play between 13-23 GM on-line that time

I lost the full 10 hours actually
Saturday and sundays are my big times that i play over 18 hours.
And still no reply or explanation from GM side
And still no reply or explanation from GM side

like always...