CASE 1: Ok, so I am trying to do the newbie quests for a orc fighter. I have to find this quest monster yet it is not there. So i wait 1 hour for it to appear. So then I look around to find it. Nothing. I send a petition saying that the quest monster is not where is should be. I receive a answer saying that this is part of the gameplay and I should use my clan to help me. Well i am not currently in a clan, I message back. He messages back that he won't help me do the quest. ( Remember: This is under the petition saying that I can't continue my quest. Also, this is a NEWBIE QUEST.) So I get no help and I have to level to 20 without quests.
CASE 2: Nectar fail.... Watermelons during december, and the event does not even last past Christmas. I had no problem with the event really, until the nectar stopped dropping. They ended it way too early because they did not want to take the time to bring down the server again, or wait till next Tuesday. Everything about that event says LAZY.
CASE 3: They can't keep the server lag off so they cancel transfers. They don't even really notify people that they are going to be doing it is the worse part.
I have never been mad at the people who run our servers until now. They are absolutely lazy people. Gm buffs were ok, but that isn't asking much...20mins a day. They treat us like the saying, "Beating a dead horse." I don't feel like i get my monies worth, yet I still want to enjoy the game.
You know what, im actually surprised how generous NC has been the last few months. They gave all characters those Cakes, and made them trade-able. The day after that extra maintenance Sace gave all characters on the server an extra 5 vita pops. If u have two accounts with 7 characters on each, you recieved 7 x 5 revitable items. 40 Revita items per character. Not to mention the Vita freeze items, which is another 35 per account. Lets say you mailed all those items to your main from two accounts. (7 x 5) x 2 = 70 revita items for your main. 70 vita freeze's "10 minutes" 70 vita refill cakes, and 5 extra ones on top of that. Not to mention the buffs they occasionally provide. They've been doing alright I would say, way better than they've done in the past.
However, that being said, I do agree that quest mobs not showing or during bugs could be handled better. Not to mention that bots being reported needs a more timely response.
That is my point, i probably would not have been compelled to create this thread had they just made the quest mob appear, yet I know that the GM did not even check because I got the response way to fast. That is my argument, the GM's are being lazy right now. They treat us like cows that raise their money. Feed us a little vitality and call it good... May i remind people out there that this is an expensive game. We are prized cows :P
*EDIT* : I petitioned 3 times explaining the situation and each time he refused to do anything but tell me it was part of the game and to get clan help, even though i am not in a clan. Also, Sace changed the name of my thread....to hide my true feelings.
CASE 1: Ok, so I am trying to do the newbie quests for a orc fighter. I have to find this quest monster yet it is not there. So i wait 1 hour for it to appear. So then I look around to find it. Nothing. I send a petition saying that the quest monster is not where is should be. I receive a answer saying that this is part of the gameplay and I should use my clan to help me. Well i am not currently in a clan, I message back. He messages back that he won't help me do the quest. ( Remember: This is under the petition saying that I can't continue my quest. Also, this is a NEWBIE QUEST.) So I get no help and I have to level to 20 without quests.
i dunno what quest it is, but there is a quests chain in Kamael village that gets you to 20 real fast, in 1-2h. and last i did them they worked just fine, although thats like a year ago :p
since those quest came, no one bothered about the other quests if they become bugged or not, since so few do them.
The respawn of that Quest/RB mob is about 10 mins or so... if you were in the correct spot and it did not spawn in one hour, then there is something wrong.
Are you sure that while you were waiting for the mob to spawn someone did not sneak in and kill it (it is very easy to kill - can be done in less than 10 seconds) and you missed it when you were doing "kitchen siege", "bathroom siege", etc?
If you where watching your computer all the time, I would request that you ask for a higher level GM to review - as atropy said on your server it was not there which would believe that there might be a problem with that mob.
Also, the "GM" that was responding to your replys, most likely could not spawn the mob for you - or perhaps could not understand what you were saying (yea it is hard with only 255 char limit).
To Sace/Moxie - you asked for examples of how to improve the Tier One GM support.. here it is.
The respawn of that Quest/RB mob is about 10 mins or so... if you were in the correct spot and it did not spawn in one hour, then there is something wrong.
Are you sure that while you were waiting for the mob to spawn someone did not sneak in and kill it (it is very easy to kill - can be done in less than 10 seconds) and you missed it when you were doing "kitchen siege", "bathroom siege", etc?
If you where watching your computer all the time, I would request that you ask for a higher level GM to review - as atropy said on your server it was not there which would believe that there might be a problem with that mob.
Also, the "GM" that was responding to your replys, most likely could not spawn the mob for you - or perhaps could not understand what you were saying (yea it is hard with only 255 char limit).
To Sace/Moxie - you asked for examples of how to improve the Tier One GM support.. here it is.
No one snuck up and killed it because I was at the computer the whole time with the sound on.
I have to agree (like everyone) that the 255 char limit is really too little. It should be increased to at least 500. I realize that GM's don't want to read a book during every petition.
CASE 1: Ok, so I am trying to do the newbie quests for a orc fighter. I have to find this quest monster yet it is not there. So i wait 1 hour for it to appear. So then I look around to find it. Nothing. I send a petition saying that the quest monster is not where is should be. I receive a answer saying that this is part of the gameplay and I should use my clan to help me. Well i am not currently in a clan, I message back. He messages back that he won't help me do the quest. ( Remember: This is under the petition saying that I can't continue my quest. Also, this is a NEWBIE QUEST.) So I get no help and I have to level to 20 without quests.
CASE 2: Nectar fail.... Watermelons during december, and the event does not even last past Christmas. I had no problem with the event really, until the nectar stopped dropping. They ended it way too early because they did not want to take the time to bring down the server again, or wait till next Tuesday. Everything about that event says LAZY.
CASE 3: They can't keep the server lag off so they cancel transfers. They don't even really notify people that they are going to be doing it is the worse part.
I have never been mad at the people who run our servers until now. They are absolutely lazy people. Gm buffs were ok, but that isn't asking much...20mins a day. They treat us like the saying, "Beating a dead horse." I don't feel like i get my monies worth, yet I still want to enjoy the game.
Case 1: You are at the wrong spot dude, go find a quest guide online (there's plenty) and find the right spot/ mob I've done the orc quest 3-4 times since the merge for different classes and they all work just fine.
Case 2: The event ended, go read the event notice and the dates it was going to run on and you will see it was not supposed to run on Dec 24th. Why did they not expanded, thank god the did not, I hate these type of events where a gazillion people and bashing things in town spamming my chat box and lagging me out, so you may have wanted extended, a lot of people may have not, some don't care. That's why there's event guidelines read them before u cry about items not dropping.
Case 3: transfers are causing the lag? first thing i hear about it, oh wait.... there's lag? the only lag i get is from the event and i don't lag outside of town so what are u talking about?
Case 1: You are at the wrong spot dude, go find a quest guide online (there's plenty) and find the right spot/ mob I've done the orc quest 3-4 times since the merge for different classes and they all work just fine.
Case 2: The event ended, go read the event notice and the dates it was going to run on and you will see it was not supposed to run on Dec 24th. Why did they not expanded, thank god the did not, I hate these type of events where a gazillion people and bashing things in town spamming my chat box and lagging me out, so you may have wanted extended, a lot of people may have not, some don't care. That's why there's event guidelines read them before u cry about items not dropping.
Case 3: transfers are causing the lag? first thing i hear about it, oh wait.... there's lag? the only lag i get is from the event and i don't lag outside of town so what are u talking about?
Umm...I have done the quest 5 times and yes....I was in the right spot. So what makes you think I wasent? Excuse me, were you there waiting 2 hours with me? I also did check around the spot to see if someone dragged it off an nothing. A GM even admitted that it was missing. (Had you took the time to read the threads before you would have seen atropy agree that it was missing.)
I hate the watermelons spamming also, but that doesn't mean it was a bad event. They should take that out but the event was a decent money maker. Also, it was edited in when the nectar stopped.
If my reason for why server transfers are down is wrong, tell me what is right? They fear that chronos will get to overrun. Only so many people can be on at one time. It has gotten up to 4000+ and that is close to max.
I don't want this to be a flaming thread but think before you post next time please. Your facts are wrong, and your just trying to argue.
Umm...I have done the quest 5 times and yes....I was in the right spot. So what makes you think I wasent? Excuse me, were you there waiting 2 hours with me? I also did check around the spot to see if someone dragged it off an nothing. A GM even admitted that it was missing.
I hate the watermelons spamming also, but that doesn't mean it was a bad event. They should take that out but the event was a decent money maker. Also, it was edited in when the nectar stopped.
If my reason for why server transfers are down is wrong, tell me what is right? They fear that chronos will get to overrun. Only so many people can be on at one time. It has u gotten up to 4000+ and that is close to max.
I don't want this to be a flaming thread but think before you post next time please think. Your facts are wrong, and your just trying to argue.
The event was awfull but that's not the point, the point is the event started date it was supposed to start and ended the day it was supposed to end and ppl (like urself) are crying about it not running after the date it was announced that it would end. So your "case" about the event is not valid becaused the event ran as it was announced it would, and thankfully it ended already.
Your case about the quest is also wrong but I am not wasting my time to prove it to you. I will remain with my own personal experience and will continue to say that I've done the orc quests for diff classes 3 times AFTER the merge and they worked fine.
The reason for why transfers are down was posted and it was not lag as you stated it, it was because they got so many they could not process them all and that created a backlog, it was a manpower issue (1 transfer takes X ammount of time, so one person can only do so many transfers per day, they only have a limited number of people doing that so if they keep them open the backlog would only get worst over time). But your case was that they stopped because they were causing lag which is nonsense because a) if the lag was server side then all of us would have it and I for one don't lag unless it's in town or on sieges and b) there is a perfectly understandable explanation as to why the server transfers were down but no, conspiracy theories are better.
The event was awfull but that's not the point, the point is the event started date it was supposed to start and ended the day it was supposed to end and ppl (like urself) are crying about it not running after the date it was announced that it would end. So your "case" about the event is not valid becaused the event ran as it was announced it would, and thankfully it ended already.
Your case about the quest is also wrong but I am not wasting my time to prove it to you. I will remain with my own personal experience and will continue to say that I've done the orc quests for diff classes 3 times AFTER the merge and they worked fine.
The reason for why transfers are down was posted and it was not lag as you stated it, it was because they got so many they could not process them all and that created a backlog, it was a manpower issue (1 transfer takes X ammount of time, so one person can only do so many transfers per day, they only have a limited number of people doing that so if they keep them open the backlog would only get worst over time). But your case was that they stopped because they were causing lag which is nonsense because a) if the lag was server side then all of us would have it and I for one don't lag unless it's in town or on sieges and b) there is a perfectly understandable explanation as to why the server transfers were down but no, conspiracy theories are better.
I will not be back in this thread
I seriously don't understand why you think I am doing the orc quest wrong. You tell me you won't explain why because you have no reason. You just want to insult my intelligence and nothing else, even though you have no facts that I am doing it wrong......Another player, a GM, and myself all agreed the quest mob was missing.
Try looking around or waiting for tuesday maintenance lol.
I thought that too, but after a bit it would have gone back to the same spawn spot - I have tried doing that on that quest to bring the mob to the teleport spot to make it go a little faster.. but they would always go back.