I consider we all suffered under this new security update, if not by ourselves its from seeing our friends and clannies be in a state of stress panic and even nervous breakdowns.
A few people even left the game because they were on the verge of quitting and this security update made that decision for them.
We all had severe moral dammage, sleepless nights, people cryed and got deeply hurt.
If this was a real situation (even tho it is real but by this i mean somthing that happend with real assets that would flow out in a lawsuit) the judge would have a verdict of moral dammage and collateral moral dammage.
I looked up the sentences that are given for such facts:
1 year of prison/parol plus 1000 dollars fee and public service for over 5 months.
So i've been thinking, this is the way u can mend the harm a little:
is to translate that sentence into lineage2 values.
1 year of prison or parol = 1 month free game time for everyone
1000 dollars fee, well in linegae monney that be billions, but lets keep it real and give everyone 5 million.
And the 5 months of public service would translate into 25 revita pops.
This is a verry valid compensation, i do this to help you regain our trust,
so please take this reaching hand to you NC crew.
Hasn't been stressful at all... I made my account myself though. I can see how it could be stressful to people who bough their account from someone else though...
Hasn't been stressful at all... I made my account myself though. I can see how it could be stressful to people who bough their account from someone else though...
You do see how it can be stressful to people who bought their account from someone else? Instead of trolling can you please elaborate on your super bought-account vision skills?
First of all, i write dawn my thoughts from a safe position that i have both my accounts DONE...but i have too much angry angry angry angry of how do you treat ln2 players/customers.Did you forgot that we are customers?
So, you want to secure your players/customers...Why for 6 years now you let free the sites selling adena?
Do you know that sites selling adena or noone here didnt inform you about?
Did your loywer's made anything about getting dawn all these sites or you just banned people?(easy way to go)
Do you have any connection as a company with these sites?
You (company) took the decision to secure our account's,ok why after 6 years? did anything happened? or what? still people want a specific explanation not typical answers.Give us your explanation.
Is now my account secure? If i send you an agreement are you gonna sign it???
Ok you discliped players who bought account this away,what about the people who really forgot their info's? (who cares...ha?)
Are you moving against of the law's when you suddenly asking from a customer more info to log in his account with these questions while they exist ONLY when you forget your password and NOT as an extra security???
Do you really watching what happening when ONE got against of the crowd (check africa situation)
Have you ever consider that after 4 days the thread New Security Update has already 780 replay's (~200/day) and 34.000 views (8.500/day-2,36/minute!!!!!!!!!!!)
Why suddenly Moxie and speacially Sace got a bit silenced in forum and a guy Will or something appeared ???(i never saw you,i apologize if you was appearing and didnt notice you)
Really guys (Moxie and Sace) how do you feel now with all these situation with the people who liked you and now you make them quit their lovely game?
Do you really think that you made this game our favourite....HELL NO we made it our favourite game and you know why? Cause we played for 6 years even with its negative.....
By the way are you gonna do the RSVP fan event while people here lost his fan???? hm...nice challenge!
As the owner of this thread made me to do my name the same i ll support reset security or close the game and give us a break! or....give us explanations....
I want Sace AND Moxie AND Will to answer my questions.I cannot understand many thing thats make's me more confused than i was...
Ps Sorry for my poor english.
Ps1 I can sign the thread with my reall name and country cause it will be more secure to write it on forum than it is on my account now.
Ps2 People lets take an actions on this "Violation" in OUR game :D
I consider we all suffered under this new security update, if not by ourselves its from seeing our friends and clannies be in a state of stress panic and even nervous breakdowns.
A few people even left the game because they were on the verge of quitting and this security update made that decision for them.
We all had severe moral dammage, sleepless nights, people cryed and got deeply hurt.
If this was a real situation (even tho it is real but by this i mean somthing that happend with real assets that would flow out in a lawsuit) the judge would have a verdict of moral dammage and collateral moral dammage.
I looked up the sentences that are given for such facts:
1 year of prison/parol plus 1000 dollars fee and public service for over 5 months.
So i've been thinking, this is the way u can mend the harm a little:
is to translate that sentence into lineage2 values.
1 year of prison or parol = 1 month free game time for everyone
1000 dollars fee, well in linegae monney that be billions, but lets keep it real and give everyone 5 million.
And the 5 months of public service would translate into 25 revita pops.
This is a verry valid compensation, i do this to help you regain our trust,
so please take this reaching hand to you NC crew.
It's for the best of everyone.
they should just redo the christmas boxes event to butter people up
Those who need money can make a fortune on boxes, those who want to level faster will get the vit items
i read your threads , i must say they are funny...
i guess al of you know that every illegal thing in life are available at any time and by anyone.the choice is up to oneself.
i guess you also know that most illegal things cannot be stopped, and its the users that 'pay the bill' for it . guns, drugs , prostitution......and many more.
but i totally agree on the question, why 6 years later? why after all epics and super valuable items in game have made fortunes to some. i dont ask the chance to be illegal, i dont ask for a reward for not being illegal, i just would like to be ableto have more fun in game, without having to stress that much.
i believe, and 5 years of my in game activity i no longer worry about, but i believe that if lineage2 was meant to be an easy game it would be.
may i mention some of details(i know i am not the first one to speak of them)
why must someone be C grade to drop d grade and so on , why all epics are guarded by stronger clans(i recently met someone with 22 frint in his bag), why the rewards of quests is so small, why drop rate is so small, why xp loss during death and no other way to get it back except a brez or a bishop rez?why black marketeer sells AA for 4 adena when he buys for 1? i thought selling to npc reduces value to half.....why all market is frozen, except the dyna + gear? what about the players at lower levels? how will they be able to get their gear when S grade? why 60% craft and no refund when fail?
and my opinion is : so that ppl will have to look for another way , most likely the easy way, credit card........i was scammed some years ago, gm culd not do something about it since it is a part of the game. i then quited and tried some other games.....gear dropping like crazy had to delete some in order to pick new ones, gear could be obtained by pve, or pvp point system.i once needed a gm help in another game, and 5mins later gm was next to me willing to help.5 years now , i only saw gm in game few months ago giving buffs.where were the gms when all catacombs were full of bots? where were the gms when the buy/sell adena advertizers were shouting each town?
there are so many whys and wheres for l2 , but to end this...
i think with the first chance i get i will cancel my subscription and try something else...
L2 is starting to get too serious for just a game
Well, I think this Security Update was useful and it is give one more security, but yes how you now installed and changed this security update wasn't a really good idea.
I remember when you gave for the peoples Revita Pops when was the 6 hours server maintenance for character transfer in December. I think now need to give something same compensation. My idea for this compensation, one of from these options:
1. Give for every users a free month in March.
2. Give access for every users to Lineage 2 Goddess of Destruction Tech Demo.
3. Give for every users a one time free service (Class or Name or Gender or Server change).
4. Give to every characters 10 millions adena or 5-5 Christmas Boxes.
5. Make to available to everyone the extended title options what is not availabe now in the EU/NA version.
I consider we all suffered under this new security update, if not by ourselves its from seeing our friends and clannies be in a state of stress panic and even nervous breakdowns.
A few people even left the game because they were on the verge of quitting and this security update made that decision for them.
We all had severe moral dammage, sleepless nights, people cryed and got deeply hurt.
.
If people are having these troubles over a game i think they been done a favour , no one should react over a game like this , after all its just a game somthing you should be able to get up and walk away from , come on if you act like you should take a break
Well, I think this Security Update was useful and it is give one more security, but yes how you now installed and changed this security update wasn't a really good idea.
I remember when you gave for the peoples Revita Pops when was the 6 hours server maintenance for character transfer in December. I think now need to give something same compensation. My idea for this.
1. Give for every users a free month in March.
2. Give access for every users to Lineage 2 Goddess of Destruction Tech Demo.
3. Give for every users a one time free service (Class or Name or Gender or Server change).
4. Give to every characters 10 millions adena or 5-5 Christmas Boxes.
5. Make to available to everyone the extended title options what is not availabe now in the EU/NA version.
Yet again NCSoft shows that their employees are still in the kindergarten...no e-mail sent out telling us about this change (you know not everyone reads the forums or plays the game every single day).
And still no fix yet for their site not showing data from Naia...way to go...
Common guys your talking about a game like its real life.
I can understand how stressful loosing your account may be but did you not enjoy the hours getting ther? Talking about having a nervous breakdown over a game is just crazy talk. There is a lot more serious things in life than a few hundred hours playing games.
You criticize NCsoft for not doing enough and then when they step it up you complain, talking about compensation. Compensation for what! Making your account more secure! Obviously thing are going to changes in the game over the year otherwise it just would not be progressive at all.
Giving 10 million or 5 million ect to every account holder would be the stupidest thing ever! You would just ruin the in game economy and the adena sellers would have a field day.
Why cant you just give them credit for the High Five update and the fact they changed the security. Move on things in the past arnt changing
you want compensation from ncsoft because you were too stupid or lazy to remember the answers to your security questions? your sense of entitlement is astounding.
To clarify ,i'm not asking compensation for the security update itself.
Yes it was needed and necesary.
But the way things were done were coldhearted immoral and shurely can't call that custommer service.
The first reactions from the GM's were also so cold they made me shivre.
Unhuman .
And like mentionned so manny times, its generally those that played in open or closed beta that had most trouble, because back then no one even thought that they would play the game past the beta session.
Partially mea culpa , but i kept the most important things what i thought was most important namely : serial number /birthday/names+adress i filled in.
But this time it wasnt enough. Never seen it before annywhere else.
First time to everything, just hopes it be a more "gentle" first time.
That's why a compensation is necessary, also to sooth everyone, and get everyone back to smile again.
if you cant access the account, it was 100% on the player. The player either: typed gibberish into security code, didnt document questions/answers, or didnt update the info at any time during the accounts existance. All of this is on the player, plain and simple. The amount of time ncsoft gave players to update their info is irrelevant. it could have been a months warning and people still would be crying about locked accounts.
As a side note, i know of 2 players that got back into their accounts within 24 hours after contacting ncsoft. they had their emails with cd info they had saved just in case.
How about a compensation for not giving US the CUSTOMERS an appropriate WARNING about this massive account change by send out an E-MAIL to everyone?
The extra layer of protection is fine, but the 2-3 days of warning they gave by just making a forum post is ********.
Completely agree. I understand the need for such security (despite how late the hour is). I can also understand that the Lineage 2 team may have not had much say in how this was handled, as it seems to have been an NC Soft West global thing.
However none of that changes the fact that this was managed with the finesse of a bulldozer. It's truly shameful behaviour. Emailing the registered and 'verified' addresses of the master accounts with prior warning would have been the correct course of action, and I can't see it jeopardising any potential value of some kind of fanciful pre-emptive strike against exploiters.
The simple fact is all you've accomplished with this is alienating your product-wide customers even more than before. The irony is the legitimate players are far more likely to have suffered because of this than those who buy and sell accounts as they are far more careful about account information... Good fight.
you want compensation from ncsoft because you were too stupid or lazy to remember the answers to your security questions? your sense of entitlement is astounding.
Questions that I put on there 5 years ago...yes I guess I am that stupid...
Any decisions to give compensation are not decided by demands and petition threads, which are against forum rules. As such this thread is being locked, as will any other threads petitioning +1s and demanding compensation. The negative feedback about the security update is already plainly evident on these forums and is well-known to the Lineage II staff.