Thank You Pommo

General Discussion Started Last reply 6 posts
This is a note to say thank you Ncsoft but especially Pommo for fixing the Oct. Account Box / gifts problem I had on my account.
Not only did you fix it, but you sent me a detailed message about the problem, what you did to fix it and a decision you had to make because it would have overflowed my warehouse if you had done that.

I don't know about anyone else, but the help ticket system did work and the GM Pommo stepped up and did it right.


Thank you very much sir!!!!!
A GM did his job for once!


Make a thread about it.


Would make a perfect meme comic if you ask me!
Let's have a GM Commendation event! :D



a player's petition processed manually: +100 GMC points
a reported bot banned on spot: +1000 GMC points
a PvP-program user banned: +5000 GMC points

having a working team of GMs: priceless
What will be reward?
After collecting 10000000 GMC, can one change job? ;)

Anyway what I have seen ppl got dynasty box and other stuff
GM Pommo has always been the best customer helpful GM ever in L2 :)
Worst GM: GM Will
Adding to this, the same thing happened to me: My Loyalty and Bonanza gifts were given to the wrong toon.

GM Sparse corrected that for me, detailing the whole situation.

At least the GMs do what they were meant to, when it comes to answer help tickets.