Account Services Unavailable Beginning November 2nd

News & Announcements Started Last reply 229 posts
The account management functions on NCsoft.com will be down for maintenance on Wednesday, November 2, 2011 at 5am PDT / 7am CDT / 8am EDT / 12pm UTC/GMT. Estimated downtime is approximately 3 hours.

With this maintenance, the Lineage II Account Services will become unavailable for purchase until after the launch of Goddess of Destruction. Any services purchased before the November 2 maintenance and applied to your game account from now until launch will be queued up and processed before launch.

Thank you!
good thing i came back when i did, then.
good thing i came back when i did, then.
Spudz! You're back!
The account management functions on NCsoft.com will be down for maintenance on Wednesday, November 2, 2011 at 5am PDT / 7am CDT / 8am EDT / 12pm UTC/GMT. Estimated downtime is approximately 3 hours.

With this maintenance, the Lineage II Account Services will become unavailable for purchase until after the launch of Goddess of Destruction. Any services purchased and queued up before the November 2 maintenance will be processed before launch.

Thank you!


1- question, I cant pay my account this month? I need wait GoD come first?
but when GoD come? My account expire 13/11 :@
what I do?
1- question, I cant pay my account this month? I need wait GoD come first?
but when GoD come? My account expire 13/11 :@
what I do?

you do not understand. they will do a 3hr maintenance and remove the functions : character transfer, name change, etc.

you can still pay for account. although why you would bother, is beyond me.
you do not understand. they will do a 3hr maintenance and remove the functions : character transfer, name change, etc.

you can still pay for account. although why you would bother, is beyond me.



thanks ^^
lol i wanted to transfer my character to other server so i bought this service, could you at least say me when u will launch god so i can transfer my character and why those services are suspended anyway ?
A correction has been made to the original post.

Changed "Any services purchased and queued up before the November 2 maintenance will be processed before launch.”

Edit: “Any services purchased before the November 2 maintenance and applied to your game account from now until launch will be queued up and processed before launch.”

Thanks,
NP
That was close Necro Prince, ppl already checked their pitchforks ^^
I think he got my feedback advice. Good work, NP!
so, if my server transfer failed cause friend send me an e-mail will it be automatically qued to be done during upcoming maintance on wednesday ? or how i can work it out ?
any answear to my question from gms ?
Server transfers have been stopped until GoD update.
"With this maintenance, the Lineage II Account Services will become unavailable for purchase until after the launch of Goddess of Destruction. Any services purchased before the November 2 maintenance and applied to your game account from now until launch will be queued up and processed before launch.

Thank you!"

so im asking is my service queued ? or not ?
My god...can you read or not? Order was made before Nov 2nd or not?

You can always send Support Ticket, and stop spamming boards with useless questions that cannot be answered here, on forums.
Can we get the Account Service up please!!
Yeah... what he said. :D

Is there a reason to disable switch main with subclass just to prevent server transfers? Maybe if we understood the logic in taking all down just to prevent one, it might help. Whom am I kidding? It won't help. Please just put the ones up you can. No one cares about server transfer.
The game update has not even been live for a week yet. :) It's traditional that account services remain disabled for multiple weeks before and after a major game update so that players can adjust to the new features before making big decisions using account services. I realize some players feel ready to have them back, others may not know that they are not. Either way, account services will be back at a later date in the future. When they are, we will list the full updated details about each server and what it offers, and will announce what day the services are available again.
I am stumped from rearranging my subs until I can switch my main with my sub. Can't even do the Dual Class thingie. And I can't obtain the Mentee Certificate because all my toons are over 40 and have finished the 2nd class transfer. Is there any way possible we can obtain the Mentee Certificate another way? Perhaps have the 2nd class change removed off a chosen toon? Or for people who achieved these things pre-GoD to receive these certificates retroactively?

It would sure take my mind off of the Account Services.

Regardless of your answer, I love you Sace. You rock. *hides the voodoo doll behind her back* JK. <3
The game update has not even been live for a week yet. :) It's traditional that account services remain disabled for multiple weeks before and after a major game update so that players can adjust to the new features before making big decisions using account services. I realize some players feel ready to have them back, others may not know that they are not. Either way, account services will be back at a later date in the future. When they are, we will list the full updated details about each server and what it offers, and will announce what day the services are available again.


Well taking down the service almost 1 month before server update with 1 day notice is just stupid move of u.

shows no respect for they players and paying players.

And as for playing making decisions about chaning class/server/name and so on is the players own choice.

My whole constant is moved exept for 1 person that stayed 1 week longer to sell the last gear and then all of a sudden account service was removed.

WITH 1 DAY NOTICE!!!

u can just put it up and let non awakened toons use accountservice or something.
Do something atleast and dont just say "wait wait we will announce it blablabla".

we know u will. but we want it now.

it has been down more than 1 month now.
Is there any way possible we can obtain the Mentee Certificate another way? Perhaps have the 2nd class change removed off a chosen toon? Or for people who achieved these things pre-GoD to receive these certificates retroactively?


We may have other ways to get the Mentee certificate in the future but for now it is only available through the Path to Awakening.
Your losing a lot of money by not having the account services up and running

Soon you will start losing customers
Yes its free now, but many of those would have bought something, from either/both shop and services

im "only" 79 now, but its my sub and i guess ill get to 80,100% and then ill just have to stop playing..
Until i can transfer sub to main
I know about the dual class thing, but i wanan be a dorf so thats not an option
new year new acc service maybe ?? :D

coz i just want to change server ( my old clan is on Naia now )
1 day notice that they will take away accountservice and then close it for 1 month and 1 week and counting.

Nice way to handle stuff....

What does admin say? "we do not have an eta" and all this ********.
*snickers*

xOwnage got edited.

*returns to being babysat*

Please let me know when my toon is mature enough to handle the same Account Services my friends are currently benefiting from.
Maybe they will remove account services so ppl don't make bad desissons since we are not capable to choose for our self what classes and what server we want to play on.

Its NCSOFT that choose that for us!!!

PLAY YOUR WAY – TRULY FREE™ ?????????????????????????????????????????????????? ??????????????
Correction: "Play Their Way"

And if by "in the future" they mean they're going to enable another way to get Mentee Certificate in 8 days, 1 day after my account deletion goes through, oh... it just would not be good.
The game update has not even been live for a week yet. :) It's traditional that account services remain disabled for multiple weeks before and after a major game update so that players can adjust to the new features before making big decisions using account services. I realize some players feel ready to have them back, others may not know that they are not. Either way, account services will be back at a later date in the future. When they are, we will list the full updated details about each server and what it offers, and will announce what day the services are available again.


Due to the fact that this is **** UP and you are disrespecting the players thinking they cant make their own choices. Can u allow us to buy toons from other players?

Waiting for _MULTIPLE_ weeks to get a char transferred ... yeah its kinda stupid. (not as stupid as removing account service with 1 day notice but still....)

Can u allow buying toons from other players then instead since u ****** us up with server transfers and classchanges?
a bump ....
I'm unable to play since I'm depending on moving a character to another server ;(
Correction: "Play Their Way"

And if by "in the future" they mean they're going to enable another way to get Mentee Certificate in 8 days, 1 day after my account deletion goes through, oh... it just would not be good.

You could awaken as any class you want, and use the subclass certificates to change your subs to whatever you want.
but u cant play on the server you want..

only reson for playing on naia was due to location of the server.

now when both servers are NA based ppl want to move back to chronos to play with old friends and their constant that already was moved.

But the 1 day notice of closing down account service, for 1 month and 1 week and counting, made me lose my constant group and prolly ill just emoquit game now instead.
Hi,

i understand the point they dont want transfer from chronos/Naia to new server. Make sense and i agree with that.
But, how about transfer between Chronos<->Naia? Why do not make All services available for Chronos and Naia only for a period of time ?
Then ppl can chosse where to play and move between the two server if they want.
I guess that they plan to implent the "services" into the in-game shop and is working on a solution
Cant be any other reason why its down, cause they are losing a lot of money by not having it up..
The game update has not even been live for a week yet. :) It's traditional that account services remain disabled for multiple weeks before and after a major game update so that players can adjust to the new features before making big decisions using account services. I realize some players feel ready to have them back, others may not know that they are not. Either way, account services will be back at a later date in the future. When they are, we will list the full updated details about each server and what it offers, and will announce what day the services are available again.

Not. It's traditional that account services have disabled 1 or 2 weeks before launching the Live Server with the new update.

And after the launching account services had been enabled again.

http://img213.imageshack.us/img213/1774/ejemplo1.png

You can see account services stopped during the launch and a week after account services has enabled again, not 3 or 4 weeks or months....

And at Holidays you disabled again the account services for 2~3 weeks again.
Well i dont think anyone should be able to transfer their toons from naia/chronos to the new servers. that pretty obvious.

But to transfer from chronos to naia or vice versa should not be any problem.

And admins cant even say why they dont allow it atm so its some BS going on here
Hi,

i understand the point they dont want transfer from chronos/Naia to new server. Make sense and i agree with that.
But, how about transfer between Chronos<->Naia? Why do not make All services available for Chronos and Naia only for a period of time ?
Then ppl can chosse where to play and move between the two server if they want.


+1

i dont understand Naia and Chronos are the same come on !!!!
Not. It's traditional that account services have disabled 1 or 2 weeks before launching the Live Server with the new update.

And after the launching account services had been enabled again.

(removed quoted image to avoid spam)

You can see account services stopped during the launch and a week after account services has enabled again, not 3 or 4 weeks or months....

And at Holidays you disabled again the account services for 2~3 weeks again.

I acknowledge that past account service off-times have been shorter, but overall they vary according to the changes in the game update. In Goddess of Destruction, we have new classes, a new level cap, new servers with new restrictions, and the Dual Class system. As such, we are working on adjust the account services to include all of the new content.

Account services will be re-enabled in the future. Please remain patient while we optimize the services.
what about just enabling the account sevices u already have and then implent the new ones at a later time?

Come on, use your brains for once..
A time frame would be most appreciated.
I acknowledge that past account service off-times have been shorter, but overall they vary according to the changes in the game update. In Goddess of Destruction, we have new classes, a new level cap, new servers with new restrictions, and the Dual Class system. As such, we are working on adjust the account services to include all of the new content.

Account services will be re-enabled in the future. Please remain patient while we optimize the services.

I understand that some services can't be available for example dual class because it's a new feature from game but change name, sex, character transfer servers (Naia <-> Chronos), change subclasss or change race from awakened char it's not very hard :)

Other services will be hard for example change the 4th class for other, change a dual subclass for a normal subclass, yes I understand that this services will not be available for now, because it's a new content from game :)
I acknowledge that past account service off-times have been shorter, but overall they vary according to the changes in the game update. In Goddess of Destruction, we have new classes, a new level cap, new servers with new restrictions, and the Dual Class system. As such, we are working on adjust the account services to include all of the new content.

Account services will be re-enabled in the future. Please remain patient while we optimize the services.


have not seen anyone ask to get any of the new stuff changed. what ppl want is to be able to change servers, names and classes just like it was before.

But that u guys dont care about do you..
only thing u care about is making players quit this game due to bad coustumer support.

WELL DONE
I acknowledge that past account service off-times have been shorter, but overall they vary according to the changes in the game update. In Goddess of Destruction, we have new classes, a new level cap, new servers with new restrictions, and the Dual Class system. As such, we are working on adjust the account services to include all of the new content.

Account services will be re-enabled in the future. Please remain patient while we optimize the services.


maybe "Account services will be re-enabled in the future. Please remain patient while we optimize the services" means: donate for weapons :confused: dunno why they dont put only server changes like NAIA><CHRONOS. Or its another way to get money faster :D

Welcome to the new private and play as we want

"Lineage II - Goddess of Destruction | Now Truly Free"

funny :rolleyes:
Does "Now Truly Free" = No more service?
Does "Now Truly Free" = No more service?

Seriously, youve made your point. Being disrespectful over and over isnt gonna help anyone or anything.
i wouldnt be if we didnt get disrespected first.

saying they dont have it up cus we cant make our own decissions.... so we shouldnt control our own toons?
i wouldnt be if we didnt get disrespected first.

saying they dont have it up cus we cant make our own decissions.... so we shouldnt control our own toons?

I dont see them saying that anywhere. Youre just making this up yourself. They have to change the whole account service system now because theres different classes etc.
would just be nice with a some what time range like:
1. we hope to have it ready in 1 month, but we arent sure.
2. Due to alot of changes of internal programming this might be 2-3 months.
It's a great gift for Xmas, change your race class ;) and expand the L2 Store ;) with Change Name Color for example.

Sace, Xmas is near :). We wish you a Merry Account Services Christmas ;)
You could awaken as any class you want, and use the subclass certificates to change your subs to whatever you want.

Not sure why you quoted my post Smittie referring to the Mentee certificates. Entirely different thing. *shrugs*

+1

i dont understand Naia and Chronos are the same come on !!!!

Err... no they're not. Castle sieges, for one example, cater to the different timezones in EU and NA. Players have their own reasons for wanting to move in between the two. The issue is not why, but when will they be able to do so again?

It's a great gift for Xmas, change your race class and expand the L2 Store with Change Name Color for example.

Sace, Xmas is near . We wish you a Merry Account Services Christmas

Oh c'mon now... who's going to spend their Christmas money on account services? Ok me. But that's besides the point. :D Actually, it would be a self-gift idea for the pro-gamer.

+1
Oh c'mon now... who's going to spend their Christmas money on account services? Ok me. But that's besides the point. :D Actually, it would be a self-gift idea for the pro-gamer. +1

At Xmas you have money to buy an account service that other time in year you wouldn't buy IMO.
i wouldnt be if we didnt get disrespected first.

saying they dont have it up cus we cant make our own decissions.... so we shouldnt control our own toons?

Huh? I only see you acting like a 2yr old and throwing a fit bc you can name change or something stupid like that.


Sorry but your the only one being disrespectful, please show me where NcSoft is being disrespectful? I dont see it anywhere they answered the question that was asked and said they arnt allowing at this moment since they are still finalizing it and allowing stuff to settle since GoD went like not long ago. Look what happened to AIOn when NcSoft allow server transfers when they shouldnt of and it made many servers population go unbalanced.

I just hope they dont bring it up even long so we can watch you rage a bit more and sorry but you dont speak for everyone. There still a larger grp of players that dont really care atm for the services right now since they are enjoying the game
What would be amazing is, if they integrated it into the NCoin Shop or something, and it was automatic. So we wouldn't have to wait for every maintenance to transfer servers.
Huh? I only see you acting like a 2yr old and throwing a fit bc you can name change or something stupid like that.


Sorry but your the only one being disrespectful, please show me where NcSoft is being disrespectful? I dont see it anywhere they answered the question that was asked and said they arnt allowing at this moment since they are still finalizing it and allowing stuff to settle since GoD went like not long ago. Look what happened to AIOn when NcSoft allow server transfers when they shouldnt of and it made many servers population go unbalanced.

I just hope they dont bring it up even long so we can watch you rage a bit more and sorry but you dont speak for everyone. There still a larger grp of players that dont really care atm for the services right now since they are enjoying the game

The game update has not even been live for a week yet. :) It's traditional that account services remain disabled for multiple weeks before and after a major game update so that players can adjust to the new features before making big decisions using account services. I realize some players feel ready to have them back, others may not know that they are not. Either way, account services will be back at a later date in the future. When they are, we will list the full updated details about each server and what it offers, and will announce what day the services are available again.

here they do. kinda implying we cant make decissions on our own.

The reson im angry is becous they closed down account service with 1 day notice. my constant moved all toons exept 1 toon to sell the remaning gear.
he was gonna be moved the week after but that didnt happend since they closed accountservice 1 month before god came. with 1 day notice.

so we now have 6 toons on 1 server and 1 toon on the other. just waiting for him to get transfered.

the toon on naia cant do much. cant awaken cus then he will lose all books he gets in server transfer and so on.

Not giving us a date or any information at all about this just makes it frustrating. And if u dont care about account services DONT POST IN THE THREAD cus noone cares what u think about it anyway
Huh? I only see you acting like a 2yr old and throwing a fit bc you can name change or something stupid like that.


Sorry but your the only one being disrespectful, please show me where NcSoft is being disrespectful? I dont see it anywhere they answered the question that was asked and said they arnt allowing at this moment since they are still finalizing it and allowing stuff to settle since GoD went like not long ago. Look what happened to AIOn when NcSoft allow server transfers when they shouldnt of and it made many servers population go unbalanced.

I just hope they dont bring it up even long so we can watch you rage a bit more and sorry but you dont speak for everyone. There still a larger grp of players that dont really care atm for the services right now since they are enjoying the game
This game is trully free. If you don't need account services, simply don't pay for them

There are too many people that needs Account Services because, for example there not was a PTS Server to test our characters.
The game update has not even been live for a week yet. :) It's traditional that account services remain disabled for multiple weeks before and after a major game update so that players can adjust to the new features before making big decisions using account services. I realize some players feel ready to have them back, others may not know that they are not. Either way, account services will be back at a later date in the future. When they are, we will list the full updated details about each server and what it offers, and will announce what day the services are available again.

My new/old group already make a big decision, play on chronos, and i want to move my toon from naia... common release transfer... !!
If someone transfer and repents, just wait 6 months... I already wait for this one time....
My new/old group already make a big decision, play on chronos, and i want to move my toon from naia... common release transfer... !!
If someone transfer and repents, just wait 6 months... I already wait for this one time....

sry man. they dont care about the old players. they only care about getting new items to sell and create new servers
Some folks need to realize that some of us have our own reasons for wanting account services back up. You're not helping the frustration by resorting to name calling. If you're not interested in the account services, feel free to step out and participate in a thread of your interest.

I feel your pain ownage, but I'm leaning towards NCsoft actually having other issues to contend with that we might not be aware of. I'm not happy to hear that we have to wait until after the holidays, but at least we have an answer. I guess I'll have to blow my Christmas money on another game.

(you know, if I did actually have Christmas money)
Worst event, worst items in L2 Store, non account services....

Lineage 2 Truly Free will become in Lineage Free Free.
Get it up again pls.
Wanna know if i can Awakend Sub -> Awakend Main, if both chars awakend already.
Or change the Awakend Main into a different class at all (like 2nd time doing the Awakening Quest)
(Guess NC could make a lof ot $$$ with that service)
Another Maintenance done and still no info about account services???!?!?!?

whats wrong with you?
They don't understand that too many people wants account services (with new services added).

Nobody is buying Destiny Packs all time. But NCSoft doesn't see this oportunity. Well it's your problem.
We are aware of multiple requests for account services to return, and they will in the future. At this time I'm afraid there is no ETA or finalized details on what changes will be made to them. Rest assured I am keeping this topic alive and urging my superiors and co-workers to finalize these changes as soon as possible. Please remain patient: when we have news it will be announced.
we dont care about news. we want it to come up.
down for almost 2 months now. stuck on a ****** server for 2 months now.

why?

CUS U TAKE ACCOUNT SERVICE DOWN WITH 1 DAY NOTICE AND NOW U DONT BRING IT UP EVEN THO ALOT OF PLAYERS NEED TO MOVE SERVERS, CHANGE NAMES, CHANGE MAINS AND SO ON.
To Sace: The thing is, that you could just enable few from old account services like transfer between Naia/Chronos, namechange or genderchange (all on old servers), and then you could focus on bringing us your new account services, when it will be ready. Noone would spam this post, because things like server transfer are big decisions, and people making it for a reason. If someone was ready for a transfer, then he already sold his items, materials etc, all what he needed for playing the game, just because it's not possible to take all items, what you need. So those people just cannot play, not as they wants.
Many people waiting for their transfer (same for me), but as i see, we won't get it in near future..:( (with so many people, you won't even be able to make all requests in 1 maintenance..)

I know L2 team makes, what they can, but seriously, just enable transfers only or other few services, which don't need to change. Then take your time, and prepare rest of account services as you wanted to. Everything will be fine and people will be satisfied (not all, but some % of them) :)
To Sace: The thing is, that you could just enable few from old account services like transfer between Naia/Chronos, namechange or genderchange (all on old servers), and then you could focus on bringing us your new account services, when it will be ready. Noone would spam this post, because things like server transfer are big decisions, and people making it for a reason. If someone was ready for a transfer, then he already sold his items, materials etc, all what he needed for playing the game, just because it's not possible to take all items, what you need. So those people just cannot play, not as they wants.
Many people waiting for their transfer (same for me), but as i see, we won't get it in near future..:( (with so many people, you won't even be able to make all requests in 1 maintenance..)

I know L2 team makes, what they can, but seriously, just enable transfers only or other few services, which don't need to change. Then take your time, and prepare rest of account services as you wanted to. Everything will be fine and people will be satisfied (not all, but some % of them) :)

I think one of the reasons for such delay is, that L2 team are already under huge workload, having to account services at this point will push back all already late petitions/issues etc.

FTP coming at cost :)
Yes I know, that they have a lot of work. This update was huge and so many new players makes it much harder with all petitions etc. I wanted to say, that if they had 1 man, who make transfers every week, just a few of them (I don't know, how it's work in L2 team, it's just my vision :D), there wouldn't be so much spam, where people asks on ETA, or they cry that they need to transfer. I also need transfer, so I'm waiting. I'm waiting almost 1 month and it is kinda long time. Everyday I have to tell my friends, that I still have no info about transfer date, so we cannot play as a group.. :(
ncsoft dont care about their players so they wont do this anytime soon.

would be a simple soulution to put old account service up but instead of doing that they just ignore the issue and **** on the players that missed their 1 day notice to bring down accountservices for prolly more than 2 months.

GRATZ!!!!
Wow Launch Packs Promo is extended. I'll buy 4 o 5 packs for me. It's great.

NCSoft don't understand anything.
Sace tell them to get it rdy, i have money that needs to be spend for :D
It would be nice if you can say what new features would be added to account services. I can't really understand why a gaming company would be holding back that type of information from people especially when the game has been released.

We understand that the team is doing it's best by working on some current issues though I still can't think of any good reason to hold this back. I do believe in drafts. Again it would be nice just to read about it, at least will have some idea as to what to do with new or existing toons.

Lets not forget the game was first released in korea, so I can't see why the transition from korea to the western side of the world should be delayed. Since the game was released in korea first it's a template to use for the western side of the world and should in fact cut time if anything. But yet we continue to see many areas that need improvement or if anything staff expansion to handle player requests a bit more professionally compared to other games which i wont refer here.
Get it up again pls.
Wanna know if i can Awakend Sub -> Awakend Main, if both chars awakend already.
Or change the Awakend Main into a different class at all (like 2nd time doing the Awakening Quest)
(Guess NC could make a lof ot $$$ with that service)

Sace can we please get an answer on this? If there is going to be an option for dual class to main class in the future like sub to main was before? Wondering if I can start exping my awakened sub until the service is up or if I need to start from scratch.
As you can see, they are not going to give us any other info about account services. We want to play, but some of us cannot, but noone cares. (I know, we all can play, we can find random party, but losing xp when I actually wanted to lvl up? Exping low sub without equip - I sold it, awaiting for tranfer - no thanks:D).

I think we all have to wait on official info, check this post everyday, check lineage2.com and pray for next week, and after that for next week etc :(

When they will have it ready, we will see it in annoucements, we will be able to read all options on lineage2.com. Since it takes so much time, I think(hope) those new account services will be really great!
Get it up again pls.
Wanna know if i can Awakend Sub -> Awakend Main, if both chars awakend already.
Or change the Awakend Main into a different class at all (like 2nd time doing the Awakening Quest)
(Guess NC could make a lof ot $$$ with that service)

Sace any news about?
Does the team consider this atleast? Need to know if that is possible. Wont waste my time xping the Tyr Warrior if i can sub-> main.
Right now i have 0 mood to lvl this class and i get more and more behind others...

BTW: The next Mainenance and still no word about an ETA for the Services being back nor a word what they will be :( :mad:
let me refrase.

this sucks ncsoft
ncsoft sucks

Please go play a different game.
It's kinda dissapointing. People waits almost 2 months now, and noone is even going to give us any info about account services. Most people, who waiting doesn't need new services to be online or even old services to be possible to buy them, they just need their already used ticket to be done. I know, there was christmas and many people has their holidays, but that's the reason, why all people waiting. All players also has their holidays and they have a lot of free time, so they wanted to work on their new equipment etc.
When transfer system will be up again, if you choose to transfer a character from a server to another one, what is happening? Character move in new server with all his items, inventory and warehouse?

Many thnx in advance for anyone will help.
When transfer system will be up again, if you choose to transfer a character from a server to another one, what is happening? Character move in new server with all his items, inventory and warehouse?

Many thnx in advance for anyone will help.

the character transfers with 1 armor set 1 weapon 1 jewelry set (ie whatever is equipped including cape, hat, belt etc), nothing from the warehouse nothing from inventory and adena up to a specific amount depending on the character's level.

details are here -> http://legacy.lineage2.com/my_account/account_services3.html


as to the NCWest sucks people, there was 0 chance they would enable account services during the holidays. The will probably enable them once the holidays are over and GoD has been live for around a month
i wounder what will happend when u transfer your toon when they get account services up again.

will stone of destiny be moved with us?
i wounder what will happend when u transfer your toon when they get account services up again.

will stone of destiny be moved with us?
Guess no, since no WH or inventory items get transfered.
yes stone of destiny should get transfered, so long as you remove it from your warehouse. It's an untradeable quest item and those transfer
New year is here and still no info about account services.. It's 2 months now :(
I`m not able to buy Ncoin, is there a problem with the service or what is happening? I was able to buy on 26th of December on another account.
In the last 3 days on this account I`m not able to do it.
Please lmk
Do we have any ETA on character tranfer service? Like 4th of January? 11th?
Any info would be nice, so we could plan ahead.
Do we have any ETA on character tranfer service? Like 4th of January? 11th?
Any info would be nice, so we could plan ahead.

+1
Do we have any ETA on character tranfer service? Like 4th of January? 11th?
Any info would be nice, so we could plan ahead.

There is no ETA on when account services will be available again, but we are working on it. Once we have news that's ready to be shared, we will share it. :)
nice to see ncsoft failing over and over again.

closing account service for 2months + with 1 day notice.

making an event that makes ppl stay online and to keep server full.

So very smart thinking i wounder what u guys thinking with
I searched the forums today for an announcement on Account Services. I was told earlier today that they were back up... but I don't see any notice.

I'm kind of hoping they aren't back up yet, because this log-in nonsense is just going to encourage people to want to transfer servers.

I'd like to see something done about the heavy traffic on chronos before allowing people to transfer servers. Sure letting them leave now might alleviate the traffic, but this is hardly the way to go about it.

Over the past couple of days it has taken most of us 1+ hour to log in. During TW and CS this is just utter nonsense.

It still shows that account services are down, so I'm not sure where my friend is getting his info from. I'll try to get some clarification.

Is chronos the only server that's near impossible to log onto?
I searched the forums today for an announcement on Account Services. I was told earlier today that they were back up... but I don't see any notice.

I'm kind of hoping they aren't back up yet, because this log-in nonsense is just going to encourage people to want to transfer servers.

I'd like to see something done about the heavy traffic on chronos before allowing people to transfer servers. Sure letting them leave now might alleviate the traffic, but this is hardly the way to go about it.

Over the past couple of days it has taken most of us 1+ hour to log in. During TW and CS this is just utter nonsense.

It still shows that account services are down, so I'm not sure where my friend is getting his info from. I'll try to get some clarification.

Is chronos the only server that's near impossible to log onto?


Well, many people hopes, that your friend have good info about that, many people waiting for transfer more than 2 months.

And btw, chronos is easier to log in, than Naia, but if you are patient, you can log in in few minutes. :-P
ofcourse server is populated now.

ppl stay log on for mentee buffs and that made server traffic high.

now they make a new event when we get bonus for beeing logged in for a long time.

then its not strange we have problems logging in.
There is no ETA on when account services will be available again, but we are working on it. Once we have news that's ready to be shared, we will share it. :)

Thank you for the answer Sace, but you do understand that it's been so long since we had them and Chronos needs fewer people playing on it :). I hope we get at least a rough estimation as soon as possible.
I hope to hell that they do not allow server transfers to servers like Shillean. We are already heavy all the time, and by allowing people from chronos to migrate to Shillean, you would just be pawning the problems of one server onto another.

That would also destroy the balance of not having played for the past 7 years when a character with an unlimited amount of resources comes over and destroys our economy, and dominates the server.


Hope NCsoft will not allow this to happen.
i wanna get out of chronos!!!!!
There is no ETA on when account services will be available again, but we are working on it. Once we have news that's ready to be shared, we will share it. :)
And another week w/o news...
Seriously is there anyone working at all anymore?
Lemme remind you Sace that you posted once "actions say more then words"
There was news... although not what most of us wanted to hear. The only account service they're offering is a transfer from Chronos and Naia to Magmeld... but hey, at least it's free. :D

Free Server Transfers from Chronos or Naia to Magmeld (http://boards.lineage2.com/showthread.php?t=229136)

With the New Year comes the renewed opportunity for evolution and exploration. Like the future, the land of Magmeld beckons with yet-undiscovered potential. Veteran adventurers from the ancestral worlds of Chronos and Naia are presented with the exciting invitation to transfer to the new server of Magmeld!

Visit the Server Transfers to Magmeld page for the full details, instructions, and the link to apply now!

**Updates 1/13/2012**

Please note that of the two transfer restrictions, "Equipped items transfer" and "time-limited items do not transfer," the time-limited rule takes precedence. This means that if you are equipped with time-limited gear, it will not transfer.

The Transferrable and Non-transferrable lists have been updated! Please be sure to take a look on the event page.
Bring open all account services but server transfer! Is sub to main gonna be around still?
I am looking forward to have my subclass splitted from my main. Any ETA for this account service to be available again?
Thanks in advance for any information.
Since moderators ignoring some posts, I will post it also here, where it belongs. I am not talking about whole account services, I wanna talk about transfers..

Sace, can you please tell us, why did L2 team transferred those free tranfers to magmeld, but didn't transferred 2-3 months old transfers, which ppl bought and paid already? I know, that acount services are stopped, but those transfers was applied on accounts and they are just in "pending" status and people actually waiting for that, what they paid. :confused:
Since moderators ignoring some posts, I will post it also here, where it belongs. I am not talking about whole account services, I wanna talk about transfers..

Sace, can you please tell us, why did L2 team transferred those free tranfers to magmeld, but didn't transferred 2-3 months old transfers, which ppl bought and paid already? I know, that acount services are stopped, but those transfers was applied on accounts and they are just in "pending" status and people actually waiting for that, what they paid. :confused:

I'm sorry we haven't gotten an answer for you about pending already-applied service codes from before the Account Services were disabled. The free Magmeld transfers are actually a separate kind of transfer than the paid kind that goes through NCsoft.com; that is why the pending transfers (stored in a different database) were not processed with the Magmeld transfers. I am bringing this situation to the attention of my superiors and when there's an update to share I will post it. For now, please create a support ticket about your pre-applied service code still being in pending status. If you've already opened a ticket about this, please PM me the ticket number.


Overall there is no ETA on when paid Account Services will be re-enabled, nor exactly what services will be available. It is taking a while because we are re-engineering the whole process to make it easier for players to use the services once they re-open. As soon as there are updates to share they will be posted.
I sooo hope that character name is transferable with character server transfer...
isnt it lovley they give players free transfers away from chronos but for players like me that waited almost 3 months now i still cant play with my friends on chronos.

epic ncfail
I have a feeling that Account Services will reinstated in the not-too-distant future. Let me know when you finally make it over here ownage, I'll ready the welcome wagon. :D
Copy paste question:

I remember there was an event where you could change your subclass to your main class. Any plans to have this event again when Account Services becomes available?
Those services are in state "Coming soon" more like 3 months..
I have a feeling that Account Services will reinstated in the not-too-distant future. Let me know when you finally make it over here ownage, I'll ready the welcome wagon. :D

nah no need. party is already 90+ and my toon is still on naia. so /quit game instead
So it's Almost 02/01/2012 and no position yeah.....
can we get a position about the time when the services come back online?
and besides that is there any info if there is gonna be a service to change main class? or maybe swap it with a sub like before GoD?
and yes i know the lv diference can be a problem but if there is gonna be a service to swap main make it d-lv the client to the right lv too, cause its impossible to d-lv now
So it's Almost 02/01/2012 and no position yeah.....
can we get a position about the time when the services come back online?
and besides that is there any info if there is gonna be a service to change main class? or maybe swap it with a sub like before GoD?
and yes i know the lv diference can be a problem but if there is gonna be a service to swap main make it d-lv the client to the right lv too, cause its impossible to d-lv now


No, we won't get any other info. They are transferring people for free to magmeld.. Looks like it's too much work, to do other stuff.
I want to change my sub to main for mentor buffs some day before I hit 80 on it and cannot even level any further as it's a sub :(
So over 3 months have passed, last word from Sace 2 1/2 weeks ago....

Update? :rolleyes:
Will still be : will will announce it when its up

or something like that.

Sace is just forum admin so has nothing to do with those stuff. doubt she even has any contact with the ppl in charge
Will still be : will will announce it when its up

or something like that.

Sace is just forum admin so has nothing to do with those stuff. doubt she even has any contact with the ppl in charge

Shes a community manager, what are you talking about? She works at the office with all the NCwest developers, GM's etc..
So over 3 months have passed, last word from Sace 2 1/2 weeks ago....

Update? :rolleyes:

I haven't updated this thread, but I have posted in more recently-made relevant threads that there are no updates on when account services will re-open at this time.
Well, hopefully there will be news soon. Many of us are looking for a transfer to Bartz now that the server times are being changed. On a related note, can you please give some heads-up before services are opened. People have to sell off a lot of items and burn vit pots (as many as can be done) before moving, so the more advance notice the better.
Just an idea, but how about asking the playerbase which account services they are looking for.

This way you can spend lil lesser time on planing what kinda of stuff should start.
And the ppl would be happy (alteast most :rolleyes:)
I haven't updated this thread, but I have posted in more recently-made relevant threads that there are no updates on when account services will re-open at this time.

please, this is important for some people, and basic info, not like WHEN will it be avaliable
but will there be any services for main/sub changes?
(yes i'm planing that :) )
please, this is important for some people, and basic info, not like WHEN will it be avaliable
but will there be any services for main/sub changes?
(yes i'm planing that :) )
+1
please, this is important for some people, and basic info, not like WHEN will it be avaliable
but will there be any services for main/sub changes?
(yes i'm planing that :) )

I'm afraid I cannot give an ETA for when account services will re-open. It is possible that server transfers similar to the Free Magmeld Transfers will become available before the rest of the account services open, or otherwise all services will open at the same time. With the possible exception of server transfers according to server status, it's expected that all other account services will be available when they open, including the main-to-sub change service. I assure you we are internally urging the involved departments to make account services available as soon as possible.
Tell them they will get free cookies from me if they do it this month :D
I'm afraid I cannot give an ETA for when account services will re-open. It is possible that server transfers similar to the Free Magmeld Transfers will become available before the rest of the account services open, or otherwise all services will open at the same time. With the possible exception of server transfers according to server status, it's expected that all other account services will be available when they open, including the main-to-sub change service. I assure you we are internally urging the involved departments to make account services available as soon as possible.

I know you can't give me anymore info but i'd like to express some concerns

- About the race skills, i'm planning to keep my race, but many people can have the will to change it, after all they all have diferent attributes
- So if i change my class to a elf based class, lets say SpellSinger and i'm an orc, will i change my race too? keep the race and recieve the skills and/or the attributes?

thanks for the attention
nah no need. party is already 90+ and my toon is still on naia. so /quit game instead
Why don't you just reroll there? It's super easy to level 1-85 now and if hey are friends worth anything, they will help you xp and gear wise. You can transfer later when those services become available and you will have some background on new server too.
I know you can't give me anymore info but i'd like to express some concerns

- About the race skills, i'm planning to keep my race, but many people can have the will to change it, after all they all have diferent attributes
- So if i change my class to a elf based class, lets say SpellSinger and i'm an orc, will i change my race too? keep the race and recieve the skills and/or the attributes?

thanks for the attention
As far as I remember, it was complete switchover, you took looks and attributes of whatever race that class corresponds to.
As far as I remember, it was complete switchover, you took looks and attributes of whatever race that class corresponds to.

well problem solved....

Also if we could change to a lv 40 sub it would be great, so we could lv it with mentor buffs :D
however i'm not sure if it would interfer with nobless
Why don't you just reroll there? It's super easy to level 1-85 now and if hey are friends worth anything, they will help you xp and gear wise. You can transfer later when those services become available and you will have some background on new server too.


Why don't just reroll? Imagine, that you playing this game 2-3 years or more with one character. You actually payed all this time. All of this time, was spent on your main character, where you made all your % by killing milions of mobs (In some time before, it was actualy longer to exp character to 85. For example in good group on HB, you did like 1% per hour (if I don't count powerlvl by aoe there). Remember, that some people had wars, so exp on good spots meant to pvp to get them, or to keep them. So you didn't exp all hour, you could exp only between pvps, so from 60mins, you exped maybe 40mins or so. Count in some deaths, even if you got cardi ress, exp wasn't that effective. Old PK/pvp system was there, so not only pvp between CW.

So, you spent a lot of time to made your character to some lvl, then you did all three subs, because you could benefit from them, and subclasses had some advantages also. Ok, you imagined that? What do you mean, do you really wanna start from scratch? Still think it's easy to just reroll? (Some time ago, there were no vitality, no exp events etc...)

OK, constant party can help you to start again, but you will lost like 1 month(and rest of const party also), before you will get noblesse character, with some equip. Don't forget, that people, who plays some time (I mean years), had good equip, almost all wb jewells, good weapon auguments etc etc. Even If you make new character, you will miss that good equip, what you have on your old character, adenas, quests etc. CP can help you to make all of this, but takes a LOT of time, which you already spent in the game.

Still think, that you can reroll easily? I'm sorry for long post, just wanted to point out, that some people spent their payed time to make some character, and it's not easy to start over again, as you said, because after all those years, you just don't want to, when you know, that you will have your character on server you want in some time.. ;)
I wanna PAY for a race transfer to dwarf !!

Ill pay 50 dollars each, for 2 chars !!

and a main change, heck ill even pay 50 dollars for that !!

So, until its up and running ur "losing" a lot of money...
Come on.. at least release name changes/gender changes for now. Been waiting for ages for this. And since you were offering FREE server transfers why dont you allow paid ones so people can at least transfer from chronos > naia and vice versa.
Tera coming in may, and thats when L2 will again be desrted cause so many ppl are waiting for account services, including me
waiting to account service on, want server transfer service.
Hello, it's rly lol. Mb someone from gm should answer ffs? "soon" not so "soon" half year we waiting for answer, ant it still soon..
I'm afraid there are no updates to share about this topic.:( Account services being re-opened remains a long-term project while we work on integrating NCoin and a new backend platform for the services. We are looking for alternatives, however, so that we can open server transfers sooner, but there are no finalized plans for this approach at this time. We acknowledge this is a difficult situation and we regret we cannot provide these services at this time. In the future they will re-open, new and improved. As soon as there are updates to share with the public, we will announce them.
It would have been nice if you had this sorted out prior to release just like the new system of ncoins. It's a vital integral part of players. The developers should be doing better, most of the players in this game have been playing for many years.

1. You introduce a whole new game to players with so many new skills etc.
2. You introduce an Ncoin system
3. You introduce L2 Store

All of the above required some special work to get them working. I am still amazed how the developers didn't get or even ask the player base what account services should be available.

You didn't even implement the basics of account services for the long time serving players. In fact you totally remove it leaving long serving people with absolute nothing and leave them in the dark with what to do.

You clearly are aware that players had to make some GOD character decisions for the new update.

But yet you fail at keeping the basics of account services running for people to make some wise and especially time saving choices. From my end of the pc this is a huge lack of player satisfaction. HUGE lack. I would not have released the new game without the basics of account services as you are aware most of us have been playing this game for years and served you financially well. Is this the treatment we deserve, I thought applications are suppose to get better and not worse.

And all i hear is the same old story over and over.
It would have been nice if you had this sorted out prior to release just like the new system of ncoins. It's a vital integral part of players. The developers should be doing better, most of the players in this game have been playing for many years.

1. You introduce a whole new game to players with so many new skills etc.
2. You introduce an Ncoin system
3. You introduce L2 Store

All of the above required some special work to get them working. I am still amazed how the developers didn't get or even ask the player base what account services should be available.

You didn't even implement the basics of account services for the long time serving players. In fact you totally remove it leaving long serving people with absolute nothing and leave them in the dark with what to do.

You clearly are aware that players had to make some GOD character decisions for the new update.

But yet you fail at keeping the basics of account services running for people to make some wise and especially time saving choices. From my end of the pc this is a huge lack of player satisfaction. HUGE lack. I would not have released the new game without the basics of account services as you are aware most of us have been playing this game for years and served you financially well. Is this the treatment we deserve, I thought applications are suppose to get better and not worse.

And all i hear is the same old story over and over.

They never HAD to offer account services at all, and im not sure how nto being able to change your name, gender, transfer, etc. leave you in the dark about anything critical about playing your toon. You sound like you are yelling about the lack of a GoD PTS.

If you are wanting to transfer and missed the free transfer boat that sucks for you but really? I dont think that turning them off while they work on them is that big of a slap in the face to us. There was a time when we didnt have them you know.
I don't think your getting the point. I've been playing for years. completed all subs on my toon.

Have you ever heard of sub to main ???? sounds like you have not been playing the game well enough. I'm also including sub class account services.

Are you aware that if one of your subs become a dual class you might not be able to change to that race/sex appearance wise.

Think beyond the box your in and then consider posting something. Or yet again why don't you go back and read and see what the old account services included. Again given your a player are you saying you didn't want to have these services at all. Secondly your post is not encouraging that we should.

and Thirdly I hope your not one of those spezion banned plaers are you ???
I don't think your getting the point. I've been playing for years. completed all subs on my toon.

Have you ever heard of sub to main ???? sounds like you have not been playing the game well enough. I'm also including sub class account services.

Are you aware that if one of your subs become a dual class you might not be able to change to that race/sex appearance wise.

Think beyond the box your in and then consider posting something. Or yet again why don't you go back and read and see what the old account services included. Again given your a player are you saying you didn't want to have these services at all. Secondly your post is not encouraging that we should.

and Thirdly I hope your not one of those spezion banned plaers are you ???

not sure what spezion is so no why would you even think that my reply indicates that i was banned lol. i do agree that not having the sub to main kinda sucks because i actually used it so i will give you that one but the rest just deal with it until they fix the services.

and yes i have played the game "well enough" since 2004 thank you i was just at work and couldn't afford to waste much more time looking up the old services before posting my reply.
Tera coming in may, and thats when L2 will again be desrted cause so many ppl are waiting for account services, including me

sorry to troll but tera will be another over hyped mess like aion and fail after the bugs, bots, and rmt kill the game.
I'm afraid there are no updates to share about this topic.:( Account services being re-opened remains a long-term project while we work on integrating NCoin and a new backend platform for the services. We are looking for alternatives, however, so that we can open server transfers sooner, but there are no finalized plans for this approach at this time. We acknowledge this is a difficult situation and we regret we cannot provide these services at this time. In the future they will re-open, new and improved. As soon as there are updates to share with the public, we will announce them.
Ok, i understand about server transfer. but why you dont open change gender and nick name? i think is simple.
Lets imagine not waiting for that improved system for account services.
If you would do transfers / name changes / sub to main etc manually from database would be time consuming yes, but what IF you were doing 2-5 a day?

There are now hundrends of ppl w8 for services not to say more..
2-5 per day isnt much but ppl would know is on, done slowly but is done and they would be more patient waiting.

And when that system would be ready u would have less to do.

Thats just recommendation since many ppl might leave because their clan / friends are at another server, and is not that easy to make char from 0 for players that are here for years, not to mention the money you could lose from ppl leaving.
Ok, i understand about server transfer. but why you dont open change gender and nick name? i think is simple.

In general all account services are disabled while we revamp the payment system and work on NCoin and back-end platform integration. Until this is done, we cannot re-open account services. Meanwhile, server transfers are the service in highest demand and we recognize that recent changes to the servers (time settings especially) make server transfers even more crucial, which is why we are working on finding an alternate temporary solution to enable server transfers, while we wait for the main revamp project to be completed.

Lets imagine not waiting for that improved system for account services.
If you would do transfers / name changes / sub to main etc manually from database would be time consuming yes, but what IF you were doing 2-5 a day?

Every account service requires downtime to be processed. We cannot force server downtime on all of a server's players for processes that effect only a few players. Downtime would be, at absolute minimum, an hour for all the services to be processed, QA and QC to test and approve the changes, and get the server back up (and there's likely other technical steps I'm not very knowledgeable of, but these are the main ones). That aside, the reason account services are down is because the payment system is being revamped. The Free Magmeld Transfers event obviously bypassed the necessity of having the payment system project finished, but a) servers are generally paid, and we do not currently have plans to offer free ones, and b) setting up and processing the Magmeld transfers was an experimental and imperfect event, and required development time from many of the same teams that are tasked with working on the payment project. So, while it is admittedly unfortunate that its taking this long, and while we certainly understand that we are losing profit the longer it takes, we are focusing our efforts on getting it done once and for all.

Again, we are still looking for alternate and temporary solutions to server transfers, but at this time I have no news about that, nor an ETA for when account services will be re-opened in general. As soon as I do, I'll let you know.
which is why we are working on finding an alternate temporary solution to enable server transfers, while we wait for the main revamp project to be completed.

What's stopping you from using the system you used to transfer people to magmeld? It works, it's set up, and it's ready to go. Let me guess: you are actually waiting on finding a "solution" that generates you money. What's wrong, did your short sighted server time change not generate the profits you expected?
What's stopping you from using the system you used to transfer people to magmeld? It works, it's set up, and it's ready to go. Let me guess: you are actually waiting on finding a "solution" that generates you money. What's wrong, did your short sighted server time change not generate the profits you expected?

The Magmeld transfer system is not integrated or compatible with any kind of payment systems, so it will not be used for future account services. There are currently no plans to offer free services. If plans for that come into existence, the Magmeld Free Transfer interface and coding is insufficient and incompatible with other services, so I do not believe we will use that same system again.
Again, we are still looking for alternate and temporary solutions to server transfers, but at this time I have no news about that, nor an ETA for when account services will be re-opened in general. As soon as I do, I'll let you know.

Thank you, Sace. It's always great when we're given info like this, whether it's good or bad.
Thank you, Sace. It's always great when we're given info like this, whether it's good or bad.
Yeah, maybe it will help quiet the players who come here asking about it.... but then again since most people do not search I doubt it will help.
Thank you, Sace. It's always great when we're given info like this, whether it's good or bad.

I'm sure they love it when people like you are so easily satisfied with "we dont know but we will know some day" as well.
I'm sure they love it when people like you are so easily satisfied with "we dont know but we will know some day" as well.

You're not paying to play now, are you? Communication from NC to the players is all that you can expect.

Sace has already stated that there is effort being put into solving the issue, and even replied to your question directly. What more do you want?

I hope you are right and that they do enjoy it when players like myself are satisfied. And I hope that balances out with all the negativity and hate they receive, even if something is done right.
You're not paying to play now, are you? Communication from NC to the players is all that you can expect.

Sace has already stated that there is effort being put into solving the issue, and even replied to your question directly. What more do you want?

I hope you are right and that they do enjoy it when players like myself are satisfied. And I hope that balances out with all the negativity and hate they receive, even if something is done right.
It's funny how the people that claim to be happy are also the ones who arent paying anything. As you know from first hand experience, words are cheap. The paying customers demand action. That's right, some of us are still paying. You think ncsoft is running a charity here? Free to play lineage 2 is 4 times as expensive to play as it was pre-goddess. Are we on the same page now, or do I need to draw you a picture? She didnt answer my question, only confirmed my accusation and that shouldn't make you happy, it should enrage you! They have a working system, if they cared about player congestion they would turn it on and bite the bullet, but they are going to keep inconveniencing us until they get their **** together so they can charge us for the privilege of fixing a problem they created! You people are denser than a bucket of rocks.
Lol so much rage. If you're paying then what you're receiving in returning is whatever item you're paying for. You are not paying for their services. When account services are ready then you can pay for them. So be patient like everybody else.

Nothing more to say to you. Haters gonna hate no matter what.
is there or is there gonna be a service to change ur ingame nick?
is there or is there gonna be a service to change ur ingame nick?
Nah, you will be stuck with the name forever and ever because NC apparently does not need the extra income. :D
is there or is there gonna be a service to change ur ingame nick?

Yes there will be and a lot more like change your race your main your sex server transfer and change awaken destiny stone you herd it here first. Its gonna be better than before
Four months and still counting ><

The money from L2Store must be incredible since NcSoft apparently don´t need money from anything else.
Account services is unavailable :(. NCSoft too many people want this services, not a mask or a hat... :(

From Nov 30th with account services disable.
Account services is unavailable :(. NCSoft too many people want this services, not a mask or a hat... :(

From Nov 30th with account services disable.
At this momment game masters are working in fight againts bots.
After "Epic Tsunami Banhammer: the most powerfull fight against bots" (to celebrate one year japanese tsunami) we will back to old projects like account services.

This notice is shared on NC-Dino Social Networks (http://www.facebook.com/ncdinos).

http://img215.imageshack.us/img215/8431/58517697.jpg

"Not true facts, only sarcasm"
Account services is unavailable :(. NCSoft too many people want this services, not a mask or a hat... :(

From Nov 30th with account services disable.

I agree with you but.. i guess the hats/events/stupid-D-rewards-events come all from NC in korea and NCWEST just translate them, so dont thing they really slow down the job


People are saying NC is busy fighting bots atm, well i can't complain :D

ps: changing my main to Yul mostly from being sick of people with anti-backstabs, so dont worry the moment my yul dual class reaches 85 and i spend a lot of money at the Set/bow(300 element, SA, +4), at this moment all the bots are getting banned and anti-backstab will no longer exists :o
eta?
Soon
Soon

i really wanna go out from magmeld, i made the transfer and it was a bad ideia. really bad.
Soon™
*fixed* :rolleyes:
i really wanna go out from magmeld, i made the transfer and it was a bad ideia. really bad.

Do you know how much it cost to transfer in the past (before the free ones)?


$50/toon
Transfer from magmeld to where?
Transfer from magmeld to where?

Probably someplace stupid like Naia or Chronos.
Soon
NC West has promised to ban this word.
sooooooooo?
all I want to do is change my character name... that's it! Why is that so hard. The GM's themselves can do it. it takes like 5 seconds to do from the GM UI. So... why not bring back at least limited account services.
all I want to do is change my character name... that's it! Why is that so hard. The GM's themselves can do it. it takes like 5 seconds to do from the GM UI. So... why not bring back at least limited account services.

Currently we do not have sufficient resources to be able to run a manual-process paid account service. Therefore we must wait for the NCoin platform integration for account services to be completed. As soon as we have updates on when this will happen we will happily share that info.
Currently we do not have sufficient resources to be able to run a manual-process paid account service. Therefore we must wait for the NCoin platform integration for account services to be completed. As soon as we have updates on when this will happen we will happily share that info.

Thanks for the prompt answer Sace, but that may be all well and good but we're going on 3 months since GoD went live and 4 months since account services have been down. How long is it going to take? Why does it have to be something done through NCoin? You guys had a working model before.. why not just reinstate it and call it good? Obviously there are a lot of people interested in something being done here.
Thanks for the prompt answer Sace, but that may be all well and good but we're going on 3 months since GoD went live and 4 months since account services have been down. How long is it going to take? Why does it have to be something done through NCoin? You guys had a working model before.. why not just reinstate it and call it good? Obviously there are a lot of people interested in something being done here.

off the top of my head i would guess NCSoft doesnt want to twist your arm to pay for everything; destiny packs, special items, event items, and on top of it services? can't be sucking so much money or you lose customers who simply cannot pay.

so offering services for accumulated PC points might be a solution to over-charging.

my broad-view would mark it something like this:

NC needed to know how much players were willing to spend on average. first adding the store, seeing the average. then adding cosmetic, and functional items, and seeing those statistics. then add event items in the mix, and special items from promotions. after all these statistics can be averaged out, then some numbers can finally properly reflect the amount of money typically spent by each player, and factor in how much they would like to ask for services such as server transfers which used to sell for 50 USD. just how much coin is that going to be equivalent to... how many people would be willing to spend.... and in the end then you can see a long-term successful business model.
Tomorrow a new maintenance. Account services will be enabled?

I think that NO. Only PC Points.
soon?
I really wish this thread would stop being bumped, because every time I see it I briefly think that it's the announcement that server services have been restored *slaps head*
They are too bussy to get a new item for the next l2 store pack to get money.
They aren't interested to get money via acc. services, cos that will never bring them that much money as the packs. Sad, but true :(
Currently we do not have sufficient resources to be able to run a manual-process paid account service. Therefore we must wait for the NCoin platform integration for account services to be completed. As soon as we have updates on when this will happen we will happily share that info.

is there any kinda of ETA for this.... i'm not saying give me a date i mean before middle year? july? 2013?
and what kinda services are being implemented? main-to-sub, server transfer? again really not looking for detailed info, just a wide idea

Thanks
I really wish this thread would stop being bumped, because every time I see it I briefly think that it's the announcement that server services have been restored *slaps head*

When we do have a big announcement to share about account services re-opening we'll post a new thread for it. :)

They are too bussy to get a new item for the next l2 store pack to get money.
They aren't interested to get money via acc. services, cos that will never bring them that much money as the packs. Sad, but true :(

This is not true. We acknowledge that there are benefits to opening account services for everyone, and we are working on making it a reality. It cannot be compared to the L2 Store/L2 Galleria for many reasons.

is there any kinda of ETA for this.... i'm not saying give me a date i mean before middle year? july? 2013?
and what kinda services are being implemented? main-to-sub, server transfer? again really not looking for detailed info, just a wide idea

Thanks

We are getting closer to having a reliable time frame to share with players, and we will share that as soon as possible. Currently I'm afraid I cannot give an ETA lest it mislead expectations and cause further disappointment.

When this happen -> http://boards.lineage2.com/showthread.php?t=168469

They will open Account service so you can move your character to a more populated server. so yes i predict around July

Account services will re-open in the future but its time frame is not related to server population or to player predictions of the game failing. Please do not try to spread false rumors.
Currently I'm afraid I cannot give an ETA lest it mislead expectations and cause further disappointment.

I would like to comfort you. You really dont need to be worried about this.



To all waiting people - NC west simply fired all people who were doing something ( http://www.slideshare.net/effat57/the-ant-story ) and now there are only community managers, PR and management (Simply people who dont create values - no offence Sace I quite like you. Unfortunately you are in direct contact with players.) So there is nobody who could do this job.
To all waiting people - NC west simply fired all people who were doing something .... and now there are only community managers, PR and management...

This is not true either. I understand the frustration players have due to the long wait for account services to return, but jumping to conclusions, assuming the worst, and spreading false rumors does not help anyone in this situation. We are working on it and I hope to have good news for you soon, and at the very least an ETA.
This is not true either. I understand the frustration players have due to the long wait for account services to return, but jumping to conclusions, assuming the worst, and spreading false rumors does not help anyone in this situation. We are working on it and I hope to have good news for you soon, and at the very least an ETA.

So, could you please share a bios page about the current L2NA Team ?
So, could you please share a bios page about the current L2NA Team ?

A full list of every employee on the L2 team is not public information, but we do have some public personas that you are all acquainted with by now, such as myself, Juji, Cryo, Sparse, and Pommo. It's possible we will create a bios page on the website in the future to introduce certain staff members but currently we are working on larger website projects. :)
A full list of every employee on the L2 team is not public information, but we do have some public personas that you are all acquainted with by now, such as myself, Juji, Cryo, Sparse, and Pommo. It's possible we will create a bios page on the website in the future to introduce certain staff members but currently we are working on larger website projects. :)

Well, a Team bios page like the old one is really good, you may provide a short description of their role :)

I would like it personally, but I am waiting other big news so :)

May be some thing communautary like the Powerbook
,you may provide a short description of their role :)

You are evil :) Dont be mean to poor Sace :)
When we do have a big announcement to share about account services re-opening we'll post a new thread for it. :)

Ye cos you only needed 6 months to pass to still havent "finalized" it WTH?

This is not true. We acknowledge that there are benefits to opening account services for everyone, and we are working on making it a reality. It cannot be compared to the L2 Store/L2 Galleria for many reasons.

Don't fool us, we all know that NCWest earns way more money via the L2 Store/Galleria so this has a higher priority as the Account Services (which the players would prefer to have)

Account services will re-open in the future but its time frame is not related to server population or to player predictions of the game failing. Please do not try to spread false rumors.

Ye like the last time, offering Account services and doing extra rounds of transfers just to announce the server merge.


This is not true either. I understand the frustration players have due to the long wait for account services to return, but jumping to conclusions, assuming the worst, and spreading false rumors does not help anyone in this situation. We are working on it and I hope to have good news for you soon, and at the very least an ETA.

So tell us, who of NCWest can do then something real? Cos till now we just get ninja patches of which NOONE of NCWest has a clue, while PLAYERS check the Korean wiki and tell it. Why isn't any1 of NCWest doing this if you aren't able to ask for ALL the changes for each lil patch/maintenance you get? Srsly...

A full list of every employee on the L2 team is not public information, but we do have some public personas that you are all acquainted with by now, such as myself, Juji, Cryo, Sparse, and Pommo. It's possible we will create a bios page on the website in the future to introduce certain staff members but currently we are working on larger website projects. :)

So we have 2 CM's (while Juji is too bussy to even answer a pm from a few days ago, Cryo which fails sooo big with his communication skills (still waiting over 1 week for an answer) and then Sparse and Pommo.
Wow, a big list of ppl...
And nothing against you or Juji, but you two fail to spread infos since the persons behind you are simply not enough to test all and tell you.

Don't even lemme start talking about all the horrible old/wrong skill/item describtions NCWest is doing since GoD.
Even worse is that we reported dozen of them and they are still not changed. Even after weeks.
Sace, is there any reason why you deleted link confirming that NCSoft West fired significant amount of employees (slightly less than 100) at the end of Oct 2011 which surprisingly correlates with interruption of account services? Is this really off topic in this exact topic? Isn't here place for truth any longer?
Sace, is there any reason why you deleted link confirming that NCSoft West fired significant amount of employees (slightly less than 100) at the end of Oct 2011 which surprisingly correlates with interruption of account services? Is this really off topic in this exact topic? Isn't here place for truth any longer?

You cant :), censorship and hypocrisy its all around this forums.
with this downtime the services ll comeback?
with this downtime the services ll comeback?

no.
Sace,
i would like to change my race (orc to dark elf), this service will be available?

att.
Sace,
i would like to change my race (orc to dark elf), this service will be available?

att.

It wasn't available when there were account services.
Comparing two games Aion and Lineage 2:
Company: Same. NCSoft

Play System: Free to play (Trully Free)

Transation money in game: NCoins

Market in game: Yes. L2Store in Lineage 2, Cube in Aion

Market in Web: Yes. L2Gallery in Lineage 2, Black Cloud Market in Aion

Account Serivces:
Lineage 2: Disabled for any unknown reasons from Nov 2nd and there is no date to re-open.

Aion: http://na.aiononline.com/store/account-services. Buy with NCoins ;).

Congratulations NCSoft.
It wasn't available when there were account services.
now im asking if will have this new type of service !!!!

smart boy
im asking the GM and not you
now im asking if will have this new type of service !!!!
You realize that you would also be changing your class if you change your race, right?

smart boy
No need to point out the obvious.

im asking the GM and not you
Then put it in a ticket. When you post here you invite the entire community to comment. That's how forums work.
You realize that you would also be changing your class if you change your race, right?


No. Could be restricted only to awaken chars and u could only change the race passives keeping the same class.
Ppl need to use their brains when they make their characters, not much later when they realize they didnt wanna look like an orc/dwarf/etc.

Well basically, ppl just need to think more.

Am I asking too much from ppl now? Who knows :(
Basically they made an Orc to level fast (probably an Iss Enchanter, LOLZ) and now they want to change to DEF to get the racials, FTW!

/CommunityVeto
im orc and i love my racial skills exept savage :)
Ppl need to use their brains when they make their characters, not much later when they realize they didnt wanna look like an orc/dwarf/etc.

Well basically, ppl just need to think more.

Am I asking too much from ppl now? Who knows :(
There are people what only wants change gender or name in game, no more. It's not very hard for our brains :)
Sace ?
Lineage II Account Services will be unavailable for purchase until sometime after the launch of Goddess of Destruction. Additional details about account service offerings will be made available at that time.

Umm, just how badly did "Goddess of Destruction" break account services? Five months... sometime this year or sometime this decade or sometime this era?
Sace, when we will see Service Accounts again? Any GM can give to us any information?
Sace, when we will see Service Accounts again? Any GM can give to us any information?
Considering players have been leaving the game in the last few weeks probably never, and GM's do not read the forums.
I'm not supporting, the Server Transfer service. This is the service what hasn't place in the Lineage 2.

Anyway I do welcome every another services.
Sace, when we will see Service Accounts again? Any GM can give to us any information?

I know it's been a long time and we have not been able to share any ETAs yet, but I can tell you that Account Services will return in the future.
I know it's been a long time and we have not been able to share any ETAs yet, but I can tell you that Account Services will return in the future.

This should be NC West's highest priority. Along with fixing the geodata which was so expertly broken with the last update.

Stop selling game breaking items. Sell account services. Simple.
I know it's been a long time and we have not been able to share any ETAs yet, but I can tell you that Account Services will return in the future.

Waiting in anticipation for this day coming. I started out on the Original Bartz server GMT -6 and now would love to move to the New Bartz Server GMT -5. I am not a morning person I usually play from 9pm CST till 4am CST.

Hope this will be considered. I been playing L2 coming up on 8yrs a few days from now. I am definately looking to play with a new group of people. After 8yrs of playing with the same people it gets old I would love to see the game fresh again as far as being able to communicate with my own mentees instead of looking up what they said on bablefish lol. Atleast I am learning some spanish
will the new services not be listed til may 23 or well we find out what they are before hand and just be able to start purchasing that day.

I'm curious to see how subtomain will work now if they have it. it'd be also nice if they had a race change service.
will the new services not be listed til may 23 or well we find out what they are before hand and just be able to start purchasing that day.

I'm curious to see how subtomain will work now if they have it. it'd be also nice if they had a race change service.
The returning account services will not be announced until they become available on May 23.
The returning account services will not be announced until they become available on May 23.

The one new account service I would like to see is being able to transfer one toon from one account to another account belonging to the same person :) Many people have asked for this over the years.
The one new account service I would like to see is being able to transfer one toon from one account to another account belonging to the same person :) Many people have asked for this over the years.
+1 .. I have a toon on an old acct I no longer use I'd like back..he's got a stone of destiny :)
Maybe, would be available in the future a service from the NCwest, that we can rent from you Team Speak or Ventrilo rooms?

My clan would need any Team Speak or Ventrilo room, where we can talk with eachother, but we not really have idea from where to rent one what is work well and also cheap too. Would be much easier if we could get this service too from you.
Maybe, would be available in the future a service from the NCwest, that we can rent from you Team Speak or Ventrilo rooms?

My clan would need any Team Speak or Ventrilo room, where we can talk with eachother, but we not really have idea from where to rent one what is work well and also cheap too. Would be much easier if we could get this service too from you.
NC does not have to host such things, their normal game server lag badly enough most of the time. Besides, Ventrilo and Teamspeak server rentals are dirt cheap now, I used DarkStar and for a 50 user server it only costs $9.49/month; they get cheaper if you want smaller ones.

http://www.darkstarllc.com/

Same goes for TeamSpeak3 servers... http://www.teamspeak3.com/
will the new services not be listed til may 23 or well we find out what they are before hand and just be able to start purchasing that day.

I'm curious to see how subtomain will work now if they have it. it'd be also nice if they had a race change service.

They may not be "listed" definitively, but the Marketplace page already tells you what to expect, and I guess that can be your preview:

Account Services
- Change your character's name, gender, subclass, switch servers, and more.
http://www.lineage2.com/en/marketplace/

---
~Rj
=)
They may not be "listed" definitively, but the Marketplace page already tells you what to expect, and I guess that can be your preview:

Account Services
- Change your character's name, gender, subclass, switch servers, and more.
http://www.lineage2.com/en/marketplace/

---
~Rj
=)

thx god.
The returning account services will not be announced until they become available on May 23.

Is there any plan to make a 85+ sub to main service?
now that dual class can lvl 85+ it should be doable.
just wondering if i should just scrap my main totally or if some day i will be able to actually have fun playing it again as a class that doesnt suk.
i wanted to know when account services will be available.I don't understand why they are inactive..
i wanted to know when account services will be available.I don't understand why they are inactive..
You are either blind, cannot read or plain dumb, Sace posted when... see her quote below. As for why they were disabled just search and maybe you would find out.

The returning account services will not be announced until they become available on May 23.
The returning account services will not be announced until they become available on May 23.

Sace I know you cannot reveal details for the account services but I have a question related with the current NCcoin Promo.

Are account services going to be paid with NCcoin or keep the old separate method of payment with credit card?

Thx
i have a question...

i have a othell rogue lvl 90, and your sub class is lvl 80- archer

i want know if i can change the main class, for subclass.

ex: he become a yul archer lvl 90 with a ghost hunter sub lvl 80, its possible?
i have a question...

i have a othell rogue lvl 90, and your sub class is lvl 80- archer

i want know if i can change the main class, for subclass.

ex: he become a yul archer lvl 90 with a ghost hunter sub lvl 80, its possible?

The returning account services will not be announced until they become available on May 23.
We won't get any details before May 23.
Change gender and change name needs a maintenance service or it's a new services as Aion that you can change into game instantly?
L2 has worlds slowest account services
If you request it on wednesday after maintenance you have to wait a week...

In WoW, your request get processed within an hour, sometimes it takes as short as 5 min..
L2 has worlds slowest account services
If you request it on wednesday after maintenance you have to wait a week...

In WoW, your request get processed within an hour, sometimes it takes as short as 5 min..

You think a week is slow... I have services pending now for several weeks due to this "Account Services Unavailable" and they never even explained why they couldn't continue supporting this aspect of their jobs. Many companies continue supporting their customers while re-inventing the way they do things or adding improvements. Waiting six months for these changes, they better knock our socks off and make us forget this fiasco.
Ill only forgive if they give free account services for 1-2 weeks
when account services are available can i move from bartz to chronos?
Some account services will be returning on May 23, but we cannot say which services will return until that day. Eventually all previously established account services, and some new services, will become available in the future.
Sace thx for quick replying.Dont mind for my inbox.I think NcSoft can let all players to move everywhere.Some ppl like me have old clannies that they used to play for years to other servers.
Some account services will be returning on May 23, but we cannot say which services will return until that day. Eventually all previously established account services, and some new services, will become available in the future.

Sace, a hint for account Services. What account services will can use our characters? Account services will be instatly or queued in a maintenance server windows?

Some hints please ;)
once active it will be a 2 month queue to get it done
Sace, a hint for account Services. What account services will can use our characters? Account services will be instatly or queued in a maintenance server windows?

Some hints please ;)

I'm sorry, we can't give hints. :) But you'll know the full details in only a couple more days!

once active it will be a 2 month queue to get it done

We do not expect to have any of the services with nearly that long of a processing time; please be careful when posting speculations and try to not mislead others.
Tease us, do you plan to release a service which is totally new ? :D
Tease us, do you plan to release a service which is totally new ? :D

Yes
Are Server Transfers ever coming back? I am espcially interested in Bartz. I know u can't answer directly but, i just would like a general response.