I was thinking . . .
Most of us have expressed, at times, complaints about NC services and their quality.
A lot of times NC reacted in a very successful way, others not.
I have read a lot of posts on the forums over the years, containing the words " . . . I am paying for it so I expect . . . " this and that. Or similar sentences.
Paying for something, gives you rights.
Gives you solid ground for your complaints.
Gives you power.
Think about it, now that F2P is coming.
Consider this and take into account NC's past in terms of quality of service. ;)
Paying for a service on NCSoft never meant more power for you.
As a previous employee from NC I know once said: "Except 2-3 people there, nobody else gives a **** for player experience and satisfaction"
Thats going on my sig also.
All costumer experience and satisfaction quality we get come from the korean programers making game run as it should. From their stage to last one that's us playing, as Moderator1 said, nobody cares.