Cant activate account

I have an old lineage 2 gameaccount. I stopped playing couple of years ago, so it was inactive for some years. I tried to sign up with my current ncsoft master account - it gave me this error: "We are sorry, but Lineage® II: Goddess of Destruction™ game accounts are limited to 1 per NCsoft account." It says playable, but I still cant login ingame.

How do I add that guest serial to that account? I think that's the issue. I also made a new account.

New account details:
Account Type: Truly Free
Account Status: Playable
ANd this has the Guest serial key activated.

Old account details:
Account Type: Truly Free
Account Territory: Europe
Account Status: Playable
This doesnt have the guest serial key.

With your old account you should be able to just log in and play using your old account information. I had Lineage 2 on my account from the beta (never played retail) and was able to just log in without having to activate anything on the website.


You shouldn't need the guest serial either, I don't think it'd do anything now since the game is free. The new and old account details you posted show that both should be able to log in and play since they're playable status.