Occupy NC soft - "I want my money back!"

General Discussion Started Last reply 34 posts
I've bought an Adventure pack, and i want to use it! Now I'm stuck for 4 hours and can't log in! ARE YOU SERIOUS?! You can't hold not even 6k players, you went F2P and was awaiting new players with old servers? Not a single $ of investment?! Yesterday crashes and restarts, today a failed siege day... what's next? Surprise me NC soft!

This is not what I paid for!!! I want my money back, or INVEST IN SERVERS TO SUPPORT MORE PLAYERS!
Just...chill out and use it when it do log in? You paid for it KNOWING the servers are ridiculously packed out right now. Not really NC's fault. The product will still work four hours from now when you can log in.
Just...chill out and use it when it do log in? You paid for it KNOWING the servers are ridiculously packed out right now. Not really NC's fault. The product will still work four hours from now when you can log in.
Yes, but it's embarrassing that they didn't invest a single euro/dollar/yen/rupie/yuan in servers, cause they could support 6k players before L2 went F2P, and they KNEW that thousands of new players will come.. what they were expecting?!!?!?
Soooo unprofessional!!!
And btw, 4 hours from now I'll be sleeping, cause some of us have to go to work tomorrow...
No more unprofessional then you raging about it. Seeing as how you have a job, I consider you an adult. They added two new servers - they were trying to be prepared but they didn't realize it would be this huge a hit considering the game is pretty old.

Ssh. Go to bed now so you're refreshed in the morning for that job. c:
Valeria he have right on this what he is saying. This is NOT the private server, this is NOT the donation to the private server. This is official NCsoft server which should work without errors instantly.

What are my arguments? NCsoft have many other games like AION, Guild Wars etc. If all official servers works like this one so where is the point to play on off and spend ur money for the game which dont work properly. L2 is free, but other games are not.
No more unprofessional then you raging about it. Seeing as how you have a job, I consider you an adult. They added two new servers - they were trying to be prepared but they didn't realize it would be this huge a hit considering the game is pretty old.

Ssh. Go to bed now so you're refreshed in the morning for that job. c:

1st rule of engineering "expect the unexpected"... and NC soft failed!

talking as an engineer.
I'm a customer and I can permit my self to express my insatisfaction with this product like this... and as a customer, I'm always right :D :trollface:
1st rule of engineering "expect the unexpected"... and NC soft failed!

talking as an engineer.
I'm a customer and I can permit my self to express my insatisfaction with this product like this... and as a customer, I'm always right :D :trollface:

I'm ashamed that I share the same profession as you. As an engineer, you need to learn how to control your emotions.
You don't seriously expect them to add new servers on a weekend?
I'm ashamed that I share the same profession as you. As an engineer, you need to learn how to control your emotions.
I'm ashamed to see an engineer without a backbone... seeking a compromises and supporting a job done bad? Sorry, not a type of engineer that would work for me.

I'm not expecting them to do anything today, or tomorrow... just hoping that some shiny head in USA will understand that they failed and will try to repair it before a damage done becomes even greater...
Failed?

Well, seeing as how... Every server is FULL at the moment..
I'd say they accomplished what they were hoping for.
Failed?

Well, seeing as how... Every server is FULL at the moment..
I'd say they accomplished what they were hoping for.

Well, since their only goal is profit... you'r probably right.
Satisfying customers and "24/7 support" they were so proudly announcing was just a marketing trick...
You know what though? The game is awesome. Minus the PK thing, the game is awesome. So if you really enjoy it, shut up and wait like everyone else to get online. Sorry to be rude, but this obnoxious 'holier-than-thou' attitude you got going on is really annoying.

There are other mmorpgs out there for you to play. Go play one of them, or wait until you can log into the servers here.

NC is doing the best they can right now. They're already trying to make another server I hear. This happens EVERY TIME a new mmorpg opens up. In every mmorpg I've played, when they first open up, it's ALWAYS like this. Wait it out. If you're so addicted to this game that it causes you to rage over a full server, then perhaps you do need to take a break from it for a little while.
I've bought an Adventure pack, and i want to use it! Now I'm stuck for 4 hours and can't log in! ARE YOU F****G SERIOUS?! Private servers work better than this! You can't hold not even 6k players, Romanian Dex server was holding 7k, as well as Russian RPG... you went F2P and was awaiting new players with old servers? Not a single $ of investment?! Yesterday crashes and restarts, today a failed siege day... what's next? Surprise me NC soft!

This is not what I paid for!!! I want my money back, or FAK..G INVEST IN SERVERS TO SUPPORT MORE PLAYERS!

not only for your "Adventure pack" but for all people and for all years money back this should be, and yes as crazy as it it's look !!!
You know why i come to official Lineage II ?
1. I came here for: the right to property is sacred
2. I came here for: the preservation and appreciation of values
3. I came here for: stability
4. I came here for: advanced technique
5. I came here for: combines business and leisure for: to be assisted by qualified personnel
6. I came here for: i prefer to learn from the best than to be the best between fools
7. I came here for: i found another world: Lineage II - which at first i thought it was pure ..
from my point you managed to break almost all of these paragraphs: (
and when you stop, things are summed up: it's all about money
I bought your dream .. not your fault!!
You know what though? The game is awesome. Minus the PK thing, the game is awesome. So if you really enjoy it, shut up and wait like everyone else to get online. Sorry to be rude, but this obnoxious 'holier-than-thou' attitude you got going on is really annoying.

There are other mmorpgs out there for you to play. Go play one of them, or wait until you can log into the servers here.

NC is doing the best they can right now. They're already trying to make another server I hear. This happens EVERY TIME a new mmorpg opens up. In every mmorpg I've played, when they first open up, it's ALWAYS like this. Wait it out. If you're so addicted to this game that it causes you to rage over a full server, then perhaps you do need to take a break from it for a little while.


No, I'm raging cause Sunday is the only day I can commit to myself, only day I can excualy play as I did some years ago, and yes, I'm in love in L2 since 2005. and it's dissapointing to me to see official server so badly maintained... and if they'r realy doing the best they can right now, it's dissapointing even more.
the 6000 max connections is hard capped by korea. No retail l2 server can have more than 6000 connections, not here, not in Russia, not in Japan, not in Korea, nowhere. If a private server raised that cap to 7000 and the server crashed every half an hour and the npc server crashed every 15 minutes it's hardly an example worth following. The people that made the game stress tested it and decided on the cap. As an "engineer" you should be able to grasp that
the 6000 max connections is hard capped by korea. No retail l2 server can have more than 6000 connections, not here, not in Russia, not in Japan, not in Korea, nowhere. If a private server raised that cap to 7000 and the server crashed every half an hour and the npc server crashed every 15 minutes it's hardly an example worth following. The people that made the game stress tested it and decided on the cap. As an "engineer" you should be able to grasp that

I would give you a link to one private server with 8k connections constantly maintaind, but it's prohibited by forum rules...
the reason they've put 6k limit is cause 6k distributed in all hunting zones is a limit of playable game, without waiting for mobs to respawn and too crody areas, but what they didn't took in consideration are instances and shops, that don't go in the equation from above, cause you can create 1000 instances with 6 players in each and server will go smootly.. but it costs, cause they have to invest in new physical servers, so not to bother, they've put 6k limit... capisci? or want me to draw it for you?
No, I'm raging cause Sunday is the only day I can commit to myself, only day I can excualy play as I did some years ago, and yes, I'm in love in L2 since 2005. and it's dissapointing to me to see official server so badly maintained... and if they'r realy doing the best they can right now, it's dissapointing even more.

i can bet u german :))))
this is what i'm talking about, be professional ! that's why I came here
i can bet u german :))))
this is what i'm talking about,be professional ! that's why I came here
Nah, Montenegrin, but studied in Italy and Germany :P
I'm just going to leave here that indeed there were/is servers that could have over 8k players on without a problem. No crashes/lag at all.(if you keep claiming that 6k is limit for lag or w/e than i just gotta say that NC prolly has worse service overall than a private)

Iceburn is right, this was a move just to maintain the possibility of farming.
I would give you a link to one private server with 8k connections constantly maintaind, but it's prohibited by forum rules...
the reason they've put 6k limit is cause 6k distributed in all hunting zones is a limit of playable game, without waiting for mobs to respawn and too crody areas, but what they didn't took in consideration are instances and shops, that don't go in the equation from above, cause you can create 1000 instances with 6 players in each and server will go smootly.. but it costs, cause they have to invest in new physical servers, so not to bother, they've put 6k limit... capisci? or want me to draw it for you?

please draw it, maybe you 'll get it. Yesterday, Territory war start, 6000 online, bang 2000 disconnects cause the server SOFTWARE is at its limits. That's the MSSQL too. You 're just imagining a parallel universe where you know the limits of a piece of software you 've never seen better than the people that created it. Has 0 to do with hunting grounds and instances, has everything to do with the server's software capability to track 6000 pcs and execute the million queries it takes to do it. If they redesign lineage 2 from the ground up sure, they can make allowances for 10-20-30 thousand connections but with the current server software they can't.


And for the millionth time I don't give a **** about random romanian basement private servers. Find me a RETAIL server with more that 6000 connections. Not even innova allows more and they have hacked the game to the nth degree. And they have way more resources than 5 kids in basement redbulling it up.
please draw it, maybe you 'll get it. Yesterday, Territory war start, 6000 online, bang 2000 disconnects cause the server SOFTWARE is at its limits. That's the MSSQL too. You 're just imagining a parallel universe where you know the limits of a piece of software you 've never seen better than the people that created it. Has 0 to do with hunting grounds and instances, has everything to do with the server's software capability to track 6000 pcs and execute the million queries it takes to do it. If they redesign lineage 2 from the ground up sure, they can make allowances for 10-20-30 thousand connections but with the current server software they can't.


And for the millionth time I don't give a **** about random romanian basement private servers. Find me a RETAIL server with more that 6000 connections. Not even innova allows more and they have hacked the game to the nth degree. And they have way more resources than 5 kids in basement redbulling it up.

You probably think on MySql... so, do you know why there is 6k limit? Not cause of MySql i can assure you... I'm running an e-trade company that sometimes has more than 100k queries executed per minute and we'r running it on an ordinary Oracle server... if we would like to increase a number of possible simultanious connection, we would buy new server... mySql has no limits in number of connection... what would you say to Facebook that has hundreds of millions connections in every **** second? that they can put a limit on number of connections?! LOL!
6k limit is there only for gameplay, and exists since a game was made, but back then there were no instances, world was muuuuch smaller, and a calculation has to be re-done again.
I mentioned private servers only to prove that it is possible to have enjoyable gameplay even with 8k players online, only what we need is NS's good will to invest in new physical servers to support it.
No I am talking of MS SQL google it and quit with your hero know it all complex. And didn't say the db has a limit (though it does, in the number of concurrent stored procs it can execute) but the server, which is a frontend to the db, does.
private servers **** things to make more money without caring about stability. My car is limited to 8300 rpm. I can **** the software,remove the limiter and rev it to 9000 but .. .chances are I will blow the engine. Retail doesn't want to blow the engine, private servers don't care.
No I am talking of MS SQL google it and quit with your hero know it all complex. And didn't say the db has a limit (though it does, in the number of concurrent stored procs it can execute) but the server, which is a frontend to the db, does.
private servers **** things to make more money without caring about stability. My car is limited to 8300 rpm. I can **** the software,remove the limiter and rev it to 9000 but .. .chances are I will blow the engine. Retail doesn't want to blow the engine, private servers don't care.
Oh, pls... don't tell me you think that one serious company would ever use something made from Microsoft?! They probably made db in access, yeah...
Oracle db, mySql... that's what makes this thing rollin'.
And exactly about front line server I'm talking about, you want more simultanious connections, you buy more servers... simple math.

As for stabilty... never had an issue with it on private server with 8k players.
It's hilarious seeing grown people rage :>
I am currently using a 5 hour xp rune and what do you have to say when game crashes 3x in one hour----but yet my rune keeps on a tickin....

Can't get in game to use it and this is my only day off. I'm not buying NCcoin for this reason ever again.

GF.
woo pretty fired up here. Not like I really care but how can software be limited? From what I know as long as the hardware part manages to fulfill software requests without queing them, there's no limit to any program. It's not like you can say "sorry ma photoshop is too slow to model those 3 cubes" .. it's the hardware that can't do what photoshop wants from it fast enough. Plus one of u mentioned that the game was old. Yea it old and thus the limiter might have been set so that the machines of the time when the game came would be able to maintain it. But today there are 12 core Xeons which offer tremendous computing power. I'm just sure that if NCWest invested some of the dollars they get from us and bought one hell of a powerful server machine, the game could support double or even tripple the amount of players it has now.
I've bought an Adventure pack, and i want to use it! Now I'm stuck for 4 hours and can't log in! ARE YOU F****G SERIOUS?! Private servers work better than this! You can't hold not even 6k players, Romanian Dex server was holding 7k, as well as Russian RPG... you went F2P and was awaiting new players with old servers? Not a single $ of investment?! Yesterday crashes and restarts, today a failed siege day... what's next? Surprise me NC soft!

This is not what I paid for!!! I want my money back, or FAK..G INVEST IN SERVERS TO SUPPORT MORE PLAYERS!yeh right they can have 6-7k pepls and what will be then? did you though about crashes every few hours? i was playin on both of those and they had massive crashes and restarts same as NC has now when they have cap on 6k
yeh right they can have 6-7k pepls and what will be then? did you though about crashes every few hours? i was playin on both of those and they had massive crashes and restarts same as NC has now when they have cap on 6k

There's crashes with 6k? i just remember 1 so far...not much.
Valeria he have right on this what he is saying. This is NOT the private server, this is NOT the donation to the private server. This is official NCsoft server which should work without errors instantly.

What are my arguments? NCsoft have many other games like AION, Guild Wars etc. If all official servers works like this one so where is the point to play on off and spend ur money for the game which dont work properly. L2 is free, but other games are not.

the red part just show that this topic failed pretty hard... every game/server in the world have problems

You don't buy servers and database in any grocery store... enough said
There's crashes with 6k? i just remember 1 so far...not much.

I only know if maybe 1-2 crashes across all of the servers; so I'm concurring with you here. In addition I've heard the private L2J/L2 servers regularly crashed with only 1-2K people, let alone 7K people.

Directed at Iceburn now:

NCSoft supplied us with 2 additional servers; that's a full 200% of what was existing. I doubt they anticipated such a large fluctuation, even with a 200% retainer which I think is fair by any IT means. Additionally these are dedicated server configurations; not clouds, it takes time for them to analyze the cost/benefit of running a new server or several.

They don't know if the player fluctuation will hold steady or not -- it'd be a waste if they took the time to setup additional servers to only have the player base fall. Granted I feel they should give us an additional 1-2 servers, I understand that determining that isn't as seeing "Heavy" on all servers.

In addition, the load of the other NCSoft games, especially like Aion, was a lot worse for the first two weeks at release -- and they had quite a bit more servers available. We're not even seeing that type of load yet.

In concurrence with the other engineer here, I agree you need to better regulate your emotions. You're right in that the unexpected regularly happens (Which is a paradox in itself; anything that happens regularly should no longer be unexpected) -- but as you know, **** happens still and keeping a cool head even in the most chaotic of situations is more important than anything.

The cool head is what makes the difference between an IT person and an IT professional. I don't mean that as a personal attack; just trying to get you to analyze the situation appropriately.
I am currently using a 5 hour xp rune and what do you have to say when game crashes 3x in one hour----but yet my rune keeps on a tickin....

Can't get in game to use it and this is my only day off. I'm not buying NCcoin for this reason ever again.

GF.

Then you submit a ticket about this issues.........


But the OP is QQing about items that has no timers on them......
1st rule of engineering "expect the unexpected"... and NC soft failed!

talking as an engineer.
I'm a customer and I can permit my self to express my insatisfaction with this product like this... and as a customer, I'm always right :D :trollface:

That whole bit about the customer always being right was thrown out decades ago, you are NOT always right, generally the customer is ALWAYS WRONG, trust me I did Tech support/CS for a big company, was not hiding in the server room oblivious of reality
What i am finding out is that people are logging in and then not terminating their gameplay when they are finished (I believe that is why so many are logged AFK) that way they can play all their toons on that one account and will always have a spot...or they can go out for a few hours and come back and they have a spot.

Also with the mentor program people just stay in game to support their mentee or their low level bots.

Remember that for more than 7years NC West never did it right....why would they do it right now....why do you raging people expect a silk purse from a sows ear??

Just do what everone else is doing...NC is not gonna do anything.

Enjoy playing Lineage2!111!1!111!!!11
I'm ashamed that I share the same profession as you. As an engineer, you need to learn how to control your emotions.

Engineers have emotions?

(as an Electronics/Microcontroller/Microsystems Engineer i feel qualified to comment on this post)

It IS really frustrating to hit a wall when trying to log in. After spending a LOT of real money over the 6 years with 4 accounts and now I can try for 10-15 minutes before I get in; added to that the frequent crit errors in l2.bin.

I really hate the "server full, go back and re-enter your password AGAIN" loop