tbh the ingame petition service is quite useless. either the gms r too lazy or just pretty... .... well
i wrote the following text:
please help me, i can´t drag anything like SS, skills or other stuff to my shortcut bar anymore. so i can´t use BSSA and the game is not playable. already repaired game and restarted -> no fix
ok answer was:
blablabla give us more details blablabla error report blabla reopen the ticket
GM
Ludwig
WTF ???
Is my english that bad that he doesnt understand what im talking about? it´s always gm ludwig with this standart answer.. he never helped me tbh. that really sucks
though the game is not playable atm i hope the ppl in the forum might be able to help me
but theres the point.. instead of helping me with such a little pitty answer he sent me an autoreply and there have only been 13 tickets in queue before me...
(anyway he needed 1h to reply)
who are these gms ? the janitor that takes a fast look to the pc between repairing the air coniditioning and cleaning the windows ?
Remember that this is a holiday weekend and chances are there is nobody there to answer pertitions. Most replies are automated anyway unless they see a real reason to send you an answer.
Remember that this is a holiday weekend and chances are there is nobody there to answer pertitions. Most replies are automated anyway unless they see a real reason to send you an answer.
indd its holiday weekend but the last 2 weeks there was no holiday weekend and it was always the same gm with the autoreply answer ..
and if theres nobody that can help due to holiday weekend they should tell us that its an auto answer and theres nobody atm ....
well i also work at a service company and we got our service 365/24/7...