I can understand SS lag. I can understand unforseen connectability issues brought on by a poorly planned event. I can understand the growing pains of facilitating a new user base and the time it takes to make things stable after a shift in software and hardware requirements.
But a broken store? I paid for Ncoins that I can't even use right now.
Since yesterday I've been trying to buy Vitality maintaining potions. I got a mentor, nevits 100% 7 day, nevit's 200% 3-hour (for if my mentor wants to power level me again), and a two 50% five-hour-runes and I made time to grind full force.
I bought vitality potions in the past and I wanted to buy more. I have enough ncoins for 2 but I was going to buy more coins and get a full set of 5 but I see no point now.
When I try to buy the potions the store vanishes from the screen. I get no confirmation screen at all. When I try to open the L2 store again it doesn't work.
If I click on anything but the 'x' button on the store I Immediately disconnect. If I try to use the store ingame the situation repeats itself. It's been 12 hours since I last tried and it still doesn't work.
It's been happening since yesterday and I want to make proper use of my runes and time with mentor and Vitality is draining fast.
Still disconnecting constantly. I still think 5-hour exp runes are a slap in the face for weeks of instability. And now this. How many things should I allow to go on in a game I am investing my time and money in? I readily accepted everything else.... but issues with the store that will potentially make me lose 2.5 hours of a bonus I am paying money to keep because otherwise my exp runes and time with mentor goes to waste? That's a huge turn off.
I believe there is a limit as too how many items per week you can buy. I think it's 5,but I can't confirm this. I'm thinking you've bought your limit until maint period again.
I appreciate the help but I'm done with this. Vitality is out because I had to make a choice between using what I already paid for, the limited time buffs, and what I couldn't pay for yet, vitality potions.
I no longer care any more. I got screwed.
Good luck NCsoft. You won't see another dime from me. All of the problems your game had in the last few weeks were acceptable given the circumstaces. But a broken store? That's the last straw.
make sure the following posX = something small not 26,300 (probably from multi-monitor config elsewhere)
===
[BR_NewCashShopWnd]
posX=600
posY=106
[BR_NewBuyingWnd]
posX=600
posY=0
[BR_NewPresentBuyingWnd]
posX=600
posY=0
[BR_PresentBuyingWnd]
posX=600
posY=0
I know for sure this will work without having to delete anything or update anything. This is the CORE of the issue identified. I don't even work for NcSoft and they can't even provide this?