forum petition since NC keeps ignoring me

General Discussion Started Last reply 3 posts
dear NC Soft,

i want the money of my last credit card payment for my 3 accounts back! i agreed that u can book the payment every 6 months from my credit card and i really enjoyed that u took my last 6 months payment right before the game becomes truly free... and right after it became truly free i can hardly log in. i dont have the patience to log in 50 times in a row just to enter the game, so in fact i cant play anymore. fine, i have to live with it, cause since the game is truly free i cant even say: "hey NC i paid to get access to the game, so gimme access"

lets come to the interesting part:

NC Soft had my agreement to book my 6 month payment for my 4 accounts from my credit card. i agreed with that, but i never agreed that NC Soft is allowed to book my money from my credit card to exchange it for NC Coins! this is an illegal violation of my costumer agreement!

i told my bank to book back the payment for one of my accounts (1 out of 4) because of the great idea of security changes i didnt have access to that account anyways (so i couldnt delete my credit card information on that account, since i couldnt log into the master accoutn anymore)...and BANG!!!! one account banned, but sadly not the one i dont have access to anymore, but my wife's main account. nice stuff! i petitioned it and got a VERY FUNNY answer! after NC looked into my issue they had to tell me that i am not qualified to get unbanned because i wasnt banned for botting but for another reason and only ppl who are banned for botting before some date are qualified to get unbanned!!!

seriously, i thought that GM was drunk and tried to make jokes but he wasnt (not sure about drunk, but sure about the joke).

so dear NC soft, i ask u again to contact me and give me back my money for the 3 accounts that got their 6 months payment changed for NC Coins, as i already stated, u NEVER EVER had my persmission to take my money for anything besides for the payment of playtime.

its really funny, that i had to fill out like 8 papers to get a **** clanhall and i had to sign this and that and whatnot, to really make sure that u dont break any laws in any creepy country, but when it comes to a SERIOUS thing, like credit card payment agreements u fail to see that your behavior is illegal!!!

p.s. have fun to ban that forum account!
You're not going to get anywhere with a petition or threats of or actually filing a lawsuit, go back and read the TOS and EULAs, it's all covered there in pretty legalese


YOU as the card holder should have removed all your CC information the moment F2P was announced to save yourself this, but you didn't, so no illegal activity or conversion occurred.