I am writting with reference regarding the high traffic issue, which I have been dealing with about cca a month.
I, as all of the players, expect you to take a responsibility over this issue. Even though you "tried" to solve things, so far none good results has come out. This high traffic thing lead to destroying many clans - old players had enough of this dramma and eventually left the server. Is this how u treat old players? To be candid, if you REALLY cared for us that much you would think of a solution AS WELL AS its consequences.
Therefore, I suggest creating a new US and EU server, where ppl can transfer their characters from those overcrowded servers. Why do I recommend a US server? Due to the fact that US have none. And why a EU server? As far as i am concerned, there is cca over 80% population(out of cca 20 000 people) from EU and we cannot be merged into only 4-3 servers, which used to be US timezone and we have to spend another time creating a new character because a transfer of a character was allowed only from Chronos and Naia to Magmeld - which didn't change the situation at all.
Apart from that, I would love you to answer our questions and provide us with information about the current situation and possible solution. Owing to the fact that, your job requires your attention and dedication to players, which you have not shown after the GoD launched.
Take this matter into your consideration and let me know as soon as possible.
The problem with transfers is that NCsoft won't transfer everything someone has, and that's a problem if you built up a large collection of items over the years. I'm baffled by why they can't just copy and paste one account to another server, but I'm not exactly the most experienced server admin.
What I don't understand is why the login issue has persisted since the end of the last event. The issue started with that event, and lingered on afterwards. Prior to that event, I never had trouble logging in except on the weekends, now it's an everyday issue.
I am writting with reference regarding the high traffic issue, which I have been dealing with about cca a month.
I, as all of the players, expect you to take a responsibility over this issue. Even though you "tried" to solve things, so far none good results has come out. This high traffic thing lead to destroying many clans - old players had enough of this dramma and eventually left the server. Is this how u treat old players? To be candid, if you REALLY cared for us that much you would think of a solution AS WELL AS its consequences.
Therefore, I suggest creating a new US and EU server, where ppl can transfer their characters from those overcrowded servers. Why do I recommend a US server? Due to the fact that US have none. And why a EU server? As far as i am concerned, there is cca over 80% population(out of cca 20 000 people) from EU and we cannot be merged into only 4-3 servers, which used to be US timezone and we have to spend another time creating a new character because a transfer of a character was allowed only from Chronos and Naia to Magmeld - which didn't change the situation at all.
Apart from that, I would love you to answer our questions and provide us with information about the current situation and possible solution. Owing to the fact that, your job requires your attention and dedication to players, which you have not shown after the GoD launched.
Take this matter into your consideration and let me know as soon as possible.
Yours Faithfully,
Aka.
In one ear and out the other. The game is working as it should according to NC West and restarting won't help much since bots will be in game before the players will.
They are not going to make a new server because Bartz, Shillen and Magmeld are not full yet.
Search the fourms, there are dozens of threads about this very thing and see how many of them have been answered by NC West.
Waste of time, keep trying to log in or give up like many people have since NC won't help.