Currently there a game bug that causes the Traces of Ancient Kartia's Labyrinth item to be deleted from a characters inventory if the character enters a regular Kartia's Labyrinth instance.
If you have already lost a Traces of Ancient Kartia's Labyrinth item in this manner, please send a ticket to the support team (https://lineage2.custhelp.com/app/ask/) for assistance.
If you have purchased a Traces of Ancient Kartia's Labyrinth and plan to enter a regular Kartia's Labyrinth instance in the near future, store your Traces of Ancient Kartia's Labyrinth item in your private warehouse. This will prevent it from being deleted.
Please follow the instructions while we await a fix for this bug. We apologize for the inconvenience.
I have submitted the application for a lost traces item, but i didnt see where to put the name of the server that im playing. Then I remembered reading a post of yours somewhere that you said we need to put the server's name. Is that making my application invalid or the staff can check on which server is my char (yes, i wrote the name of it)?
I have submitted the application for a lost traces item, but i didnt see where to put the name of the server that im playing. Then I remembered reading a post of yours somewhere that you said we need to put the server's name. Is that making my application invalid or the staff can check on which server is my char (yes, i wrote the name of it)?
Just write your server name in the text body window where you can write other stuff.